Business Details
48 Years
experience
Emergency
services
Expert HVAC Services in Marble Falls, TX
Kens Heating & Air has been a trusted provider of HVAC services since 1978, serving Marble Falls, Kingsland, Granite Shoals, Burnet, Horseshoe Bay, and Cottonwood Shores. Founded by Ken and Sandra, our family-owned business combines decades of industry experience with a commitment to personalized service. Our team of certified technicians specializes in air conditioning installation, maintenance, and repair for residential and commercial clients. We prioritize customer satisfaction through transparent communication, quality workmanship, and adherence to safety standards. With a focus on innovation, we offer advanced solutions like high-efficiency systems, ductless mini-splits, and smart thermostats.Our 10-year warranty on York systems reflects confidence in our products and installations. We support local communities through partnerships with nonprofits and maintain a reputation for reliability. Our 24/7 emergency service ensures prompt assistance for urgent needs. Over 40 years of experience and thousands of completed projects underscore our expertise. We stand behind every service with integrity, ensuring long-term comfort and value for our clients.
Services
Air Conditioning Installation
Air Conditioning Repair
Air Conditioning Maintenance
Commercial Refrigeration
Heat Pump Installation
Ductless Mini-Splits
Indoor Air Quality
High Efficiency Systems
Wifi Thermostats
Refrigeration Repair
Details
- Year established: 1978
Highlights and features
- We offer 40+ years of HVAC expertise and family-owned reliability.
- Our technicians are NATE Certified with specialized training.
- We provide a 10-year warranty on all York system installations.
- Our 24/7 emergency service ensures prompt assistance for urgent needs.
- We prioritize energy-efficient solutions to reduce long-term costs.
What people say
Prompt service
Knowledgeable technicians
Long-term reliability
Family-owned values
Transparent communication
Services
Air Conditioning Installation
Our technicians ensure precise sizing and installation of HVAC systems, using advanced measurements to optimize efficiency and comfort. We offer high-efficiency models with SEER ratings up to 18 and 10-year warranties. Our team guides clients through equipment selection, including York systems and ductless mini-splits, ensuring long-term savings and reliability.
Air Conditioning Maintenance
Preventative maintenance extends system lifespan and prevents breakdowns. Our Ultimate Savings Agreement includes biannual inspections, refrigerant checks, and electrical connection tightening. For $189.95 annually, clients receive 15% off repairs, priority service, and improved indoor air quality through filter replacements and duct cleaning.
Air Conditioning Repair
We diagnose and fix all AC issues, from capacitor replacements to compressor failures. Our factory-trained technicians handle residential and commercial systems, offering 24/7 emergency service. Rapid response times and transparent pricing ensure minimal downtime and cost predictability for urgent cooling needs.
Commercial Refrigeration
We install and service commercial refrigeration systems for restaurants, grocery stores, and businesses. Solutions include walk-in freezers, display cases, and energy-efficient upgrades. Our 24/7 emergency repairs minimize downtime, using top-tier parts and compliance with safety regulations to ensure operational continuity for critical cooling needs.
Heat Pump Installation
We specialize in energy-efficient heat pump installations, including York models with SEER ratings up to 18. Our systems provide dual heating and cooling functionality, reducing energy costs by up to 30%. Services include proper sizing, refrigerant charging, and integration with existing ductwork or ductless setups for optimal year-round comfort.
People
Ken
Founder
Ken founded Kens Heating & Air in 1978 with over 40 years of HVAC experience. He transitioned ownership to his daughter Cheryl in 2009 but remains actively involved. Kens expertise in system design and customer service continues to shape the companys values and operations.
Cheryl
Owner
Cheryl has 21 years of HVAC industry experience and owns Kens Heating & Air since 2009. She oversees operations and dispatching while maintaining community involvement as treasurer for the Highlands Lakes Service League. Her leadership emphasizes family values and technical excellence.
Ivan
Technician
Ivan graduated from Texas State Technical College in 2015 with an HVAC degree and holds NATE certification. He specializes in system diagnostics and repairs, combining technical precision with customer-focused service. In his free time, he plays soccer and spends time with family.
Fernando
Technician
Fernando has 7 years of experience repairing HVAC and refrigeration systems, including ductless mini-splits. His expertise ensures efficient solutions for residential and commercial clients. Outside work, he enjoys fishing, golfing, and family time, reflecting his commitment to balanced professionalism.
Abran
Technician
Abran brings refrigeration expertise to HVAC systems, quickly mastering new technologies. His hands-on approach includes gym training and family time, mirroring his dedication to continuous improvement. He ensures reliable installations and repairs while learning from seasoned team members.
Questions
What areas do you serve?
We serve Marble Falls, Kingsland, Granite Shoals, Burnet, Horseshoe Bay, Cottonwood Shores, and surrounding Central Texas communities.
Do you offer emergency HVAC services?
Yes, we provide 24/7 emergency service with on-call technicians for urgent heating and cooling needs.
What HVAC maintenance plans are available?
Our Ultimate Savings Agreement costs $189.95 annually, including biannual inspections, 15% repair discounts, and priority service scheduling.
Are financing options available?
Yes, we offer financing for HVAC installations and major repairs to help manage upfront costs.
What warranties do you provide?
We offer a 10-year parts and labor warranty on York HVAC systems, covering all equipment failures with no additional fees.
Do you service commercial refrigeration?
Yes, we install and repair commercial refrigeration systems for restaurants, grocery stores, and businesses with 24/7 emergency support.
Reviews (7)
John Lockman
Nov 16, 2021
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We use Ken's for regular maintenance and recently had them install a mini split. Always on time and they do great work.
Melinda P.
Sep 30, 2021
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After getting sub-service from two other companies, I called Mitsubishi and they recomended Ken's. I called and they were very courteous, and made an appointment with me. I received a phone call the morning of my appointment to confirm the tech would be here. Ivan arrived on time and took a look at the unit, within minutes he had a good idea of what was wrong. I took him about an hour and a half to have my unit working correctly again. I was impressed because two other companies came and looked at it and could not figure out what was wrong, neither returned to complete the repair, or even
Carol Barton
Nov 19, 2020
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
I called on Sunday around noon & the technician on call arrived in about 30 minutes & quickly diagnosed the problem & fixed it on the spot with a new part. He was very courteous & professional. It was a very good experience.
I called on Sunday around noon & the technician on call arrived in about 30 minutes & quickly diagnosed the problem & fixed it on the spot with a new part. He was very courteous & professional. It was a very good experience.
DeShawny J.
Oct 22, 2020
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Not friendly folks, yelled at my meemaw then would not take her check, I think because we black. Anyway they was late so we had to go
J. East
Jun 17, 2020
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Ken's did a complete AC install, inside and out. The technicians were highly professional, courteous, well trained and they left NO mess! I would highly recommend (TWO THUMBS WAY UP) Ken's for HVAC work in the Burnet, Marble Falls and surrounding areas! I will definitely first evry time!
Service:AC installation
Ken's did a complete AC install, inside and out. The technicians were highly professional, courteous, well trained and they left NO mess! I would highly recommend (TWO THUMBS WAY UP) Ken's for HVAC work in the Burnet, Marble Falls and surrounding areas! I will definitely first evry time!
Service:AC installation
Mark Bradford
Nov 01, 2016
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5 Stars to Kens Heating and Air in Marble Falls TX. I purchased a premium York air conditioner 3 years ago from a different AC company. It was working with the exception the thermostat displayed Error Faults 3 to 5 times daily. Even with all the error faults it still kept on cooling my house. But 2 or 3 times a year it would stop working completely and I'd have to call the original installer (Not Ken's) to perform warranty work. He would scratch his head because he couldn't find anything wrong and than reset the system which would work for a few months and considered it fixed. He quit taking my
Brian J.
Jun 21, 2016
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I am an A/C contractor in Marble Falls as well (All About Air). I send any work that I'm too busy for to Ken's. I've personally seen there work so I know the quality they provide. They are knowledgable, fast, and provide top of the line quality. This is the only company around that I trust enough to send one of my customers to when I'm too busy.
