Business Details
13 Years
experience
Emergency
services
Your Trusted HVAC Partner in Columbia, SC
True Comfort of the Carolinas was founded in 2013 by U.S. Army veteran Jason Segear to address gaps in the HVAC industry. Our company was built on the principles of honesty, respect, and accountability after witnessing how large corporations often prioritize profit over customer needs. We specialize in comprehensive heating, cooling, and air quality solutions for residential and commercial clients across Richland, Kershaw, and Lexington Counties. Our team of licensed technicians brings over a decade of combined experience, focusing on precision diagnostics, energy-efficient recommendations, and long-term system performance. We maintain strict adherence to local building codes and manufacturer specifications while treating every property with the care we would our own.Our commitment to transparency includes upfront pricing, no-pressure consultations, and detailed explanations of all service options. As a locally owned business, we prioritize community relationships and strive to make HVAC service accessible through flexible financing options and 24/7 emergency availability. Our maintenance plans ensure systems operate at peak efficiency year-round, backed by our 100% customer satisfaction guarantee. We actively participate in industry education through our membership in the South Carolina Association of License Trades, continually refining our expertise to better serve Midlands residents and businesses.
Services
HVAC Installation
Emergency Repairs
Maintenance Plans
Air Quality Solutions
Commercial HVAC Service
Details
- Year established: 2013
Highlights and features
- Veteran-owned business with integrity-driven service since 2013
- Over 10 years of combined HVAC experience in residential and commercial systems
- 24/7 emergency service with rapid response times
- Upfront pricing with no hidden fees or pressure sales tactics
- Serving 12+ communities across the South Carolina Midlands region
Associations and certifications
- EnergyStar
- Factory Authorized Amana Dealer
What people say
Knowledgeable, honest, dependable
Excellent trustworthy service
Prompt diagnosis and repair
Reasonable pricing
Professional and courteous
Services
HVAC Installation
We specialize in complete HVAC system installations for residential and commercial properties. Our technicians assess your space's unique requirements before recommending energy-efficient solutions that match your comfort needs and budget. We work with top manufacturers like Amana to provide reliable equipment backed by factory warranties. Our installation process follows strict manufacturer guidelines and local building codes to ensure optimal performance and longevity while maintaining clean work environments throughout the installation process.
Emergency Repairs
Our emergency repair service operates 24 hours a day, 365 days a year for urgent HVAC issues. Trained technicians respond promptly to critical system failures with fully equipped service vehicles containing common replacement parts. We prioritize rapid diagnosis and efficient repairs while maintaining transparent pricing throughout the process. Our emergency service covers all HVAC makes and models, ensuring minimal downtime for both residential and commercial clients during extreme weather conditions.
Maintenance Plans
Our comprehensive maintenance plans help extend equipment lifespan while maintaining peak system efficiency. Plans include seasonal inspections, component lubrication, filter replacements, and performance evaluations. Regular maintenance helps identify potential issues before they become major problems while improving energy efficiency. We offer customized agreements for both residential and commercial clients with benefits including discounted repair rates and priority scheduling for emergency service.
Air Quality Solutions
We provide whole-home and commercial air purification systems to reduce allergens, pollutants, and airborne contaminants. Our solutions include advanced filtration systems, UV light purification, and humidity control options. Technicians assess current air quality issues before recommending appropriate solutions that integrate with existing HVAC systems. These improvements help create healthier living and working environments while potentially reducing respiratory health concerns for sensitive individuals.
Commercial HVAC Service
Our commercial HVAC services address the unique needs of business operations across various industries. We offer customized zoning systems, energy audits, and preventive maintenance programs designed to minimize downtime. Our team handles complex commercial systems while understanding the importance of maintaining comfortable environments for both employees and customers. We provide detailed system evaluations and cost-effective solutions that help businesses manage energy expenses while maintaining reliable climate control.
People
Jason Segear
Founder and CEO
U.S. Army veteran Jason Segear founded True Comfort of the Carolinas after 10+ years in the HVAC industry. He began his career in his family's heating and air business before serving as a Military Police Officer. His military experience emphasized property protection and personal responsibility, which now guide the company's values. Jason holds HVAC industry certifications and serves on the SCALT board to advance industry standards.
Questions
What HVAC services do you offer for residential customers?
We provide complete HVAC solutions including system installation, repair, seasonal maintenance, air quality improvements, and 24/7 emergency service for homes in the Midlands region.
Are your technicians licensed and insured?
Yes, all our HVAC technicians are fully licensed, insured, and undergo continuous training to maintain industry certifications and manufacturer qualifications.
Do you offer maintenance plans for HVAC systems?
We offer customized maintenance agreements for both residential and commercial systems, including seasonal inspections, filter replacements, and priority emergency service.
What areas do you service?
We serve Columbia, Elgin, Lexington, and 12+ surrounding communities across Richland, Kershaw, and Lexington Counties in South Carolina.
Can you help with commercial HVAC needs?
Yes, we provide comprehensive commercial HVAC services including system maintenance, zoning solutions, energy audits, and emergency repairs tailored to business operations.
What makes your company different from other HVAC providers?
As a veteran-owned business, we combine technical expertise with ethical practices, offering transparent pricing, no-pressure recommendations, and personalized service from experienced professionals who treat every property with care.
Reviews (5)
Ryan Stanley
Sep 02, 2021
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Jason and his team are very professional, and perform quality service, they installed a new system for my house and serviced it under warranty a year later. They are honest, fair and caring. Not greedy at all or trying to get you to spend money not needed. They actually came out and did a simple 15 min fix at my old house for free, and that was the first time I ever called them! Really impressive business and customer service!
Ryan Stanley
Aug 30, 2021
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Had a new system installed in June 2020 and the price was very fair, but the service is what makes this business shine! Had a part go bad on the new system a year later and Chris and Chandler came out and fixed it, all covered under warranty. Very professional service and all around excellent experience (besides my house being 85 before it was fixed). Highly suggest their service for anyone in the area! No games, no scams, no greed!
Kim Breen
Aug 17, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
I think what stood out to me about this company is their professionalism, customer service, and work ethic which was exceptional. Jason, Chris, and Chandler took time to explain the process and progress each day. I would highly recommend this company for any of your HVAC needs.
Service:Repair HVAC
I think what stood out to me about this company is their professionalism, customer service, and work ethic which was exceptional. Jason, Chris, and Chandler took time to explain the process and progress each day. I would highly recommend this company for any of your HVAC needs.
Service:Repair HVAC
Rick Regganie
Aug 15, 2021
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Positive:Professionalism,Punctuality,Quality
We are on the maintenance plan with True Comfort and each time we have had our units tuned up and ready for the season the technician, David, was great. He was courteous and was extremely thorough.
Services:Repair HVAC,Repair thermostat,HVAC maintenance
We are on the maintenance plan with True Comfort and each time we have had our units tuned up and ready for the season the technician, David, was great. He was courteous and was extremely thorough.
Services:Repair HVAC,Repair thermostat,HVAC maintenance
Kim Sinclair Breen
Aug 07, 2021
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I think what stood out to me about this company is their professionalism, customer service, and work ethic which was exceptional. Jason, Chris, and Chandler took time to explain the process and progress each day. I would highly recommend this company for any of your HVAC needs.
