Business Details
43 Years
experience
Emergency
services
Expert Roofing & Remodeling Services in El Paso
Since 1983, Escalante Roofing has been a family-owned and operated roofing and remodeling company dedicated to delivering quality craftsmanship and exceptional customer service. Our team takes pride in maintaining a reputation built on trust, transparency, and technical expertise. We specialize in residential and commercial roofing solutions, including storm damage repair, insurance claim coordination, and full roof replacements. Our remodeling services extend to bathrooms, kitchens, and living spaces, ensuring comprehensive home restoration. As a preferred contractor for major insurance providers, we streamline the process for clients by handling insurance communications and documentation. Our commitment to excellence is reflected in our certifications, including Owens Corning Platinum Preferred Partner and GAF Factory-Certified Contractor.We actively contribute to the El Paso community through our Sheltering Hope program, providing free roofs to families in need. With over 35 years of experience, we combine generational knowledge with modern techniques to deliver durable, aesthetically pleasing results. Our team of experts prioritizes clear communication, timely execution, and meticulous attention to detail on every project. This dedication has earned us recognition, including the Owens Corning Product Excellence Award, and the trust of countless homeowners and businesses in the region.
Services
Roofing
Remodeling
Roof Maintenance
Design Your Own Roof
Sheltering Hope Program
Details
- Year established: 1983
Highlights and features
- Over 35 years of family-owned roofing expertise in El Paso
- Direct insurance claim coordination and documentation support
- Award-winning craftsmanship recognized by Owens Corning
- NRCA membership ensuring industry-standard best practices
- Locally-rooted community commitment through Sheltering Hope program
Associations and certifications
- Owens Corning Platinum Preferred Partner
- GAF Factory-Certified Contractor
- National Roofing Contractors Association (NRCA)
What people say
Excellent job
Completed on time
Highly recommend
Honest and professional
Skilled and courteous
Services
Roofing
We provide comprehensive residential and commercial roofing solutions including storm damage repair, full replacements, and insurance claim coordination. Our team ensures proper documentation submission to insurance providers, material recommendations based on performance and aesthetics, and timely project execution with clean workspaces. All completed projects include manufacturer warranties upon payment.
Remodeling
Our remodeling services address water-damaged interiors and outdated designs across bathrooms, kitchens, and living spaces. We conduct thorough project assessments, provide material and color recommendations, and deliver detailed quotes with transparent line items for labor and materials. Projects are scheduled based on client availability and executed by our experienced team.
Roof Maintenance
Annual roof maintenance services include comprehensive inspections, gutter cleaning, flashing checks, and debris removal to extend roof lifespan. We identify potential issues before they escalate, ensure proper attic ventilation, and maintain watertight seals around roof penetrations. Regular maintenance helps prevent costly repairs and premature replacements.
Insurance Claim Assistance
We streamline the insurance process by documenting roof damage, submitting detailed claims with photographic evidence, and communicating directly with providers. Our team challenges coverage denials, prepares claim supplements, and ensures proper justification for required repairs, reducing client administrative burdens.
Sheltering Hope Program
This charitable program provides free roof replacements to El Paso families facing financial hardship. Recipients include military families, at-risk homeowners, and residents requiring structural repairs to maintain housing stability. The program demonstrates our commitment to community support beyond standard business operations.
People
Jose Escalante
President
Founder with 36 years of roofing experience, Jose started as a laborer before establishing Escalante Roofing. He oversees daily operations and project supervision, maintaining hands-on involvement in every job.
Rosa Escalante
Treasurer
Rosa manages financial operations and customer records, ensuring accurate bookkeeping and payment processing. She has been integral to the company's financial stability since its founding in 1983.
Jessica Escalante Pea
Project Manager
Jessica coordinates project timelines, insurance communications, and payment collection. She leads the remodeling department while continuing her family's legacy in the roofing industry.
Christian Escalante
Service Writer/Adjustor
Christian conducts roof inspections, prepares quotes, and handles insurance communications. He maintains the customer service standards established by his father while training new team members.
Johnny Escalante
Marketing Manager
Johnny leverages his entrepreneurial background to develop marketing strategies and brand positioning for Escalante Roofing, applying modern techniques to traditional business practices.
Questions
What types of roofing services do you offer?
We provide complete residential and commercial roofing solutions including storm damage repair, full replacements, insurance claim assistance, and preventive maintenance services.
Do you handle insurance claims directly?
Yes, our team coordinates with insurance providers, submitting documented claims, challenging coverage denials, and providing justification for required repairs to simplify the process for clients.
Are financing options available?
We offer flexible financing solutions to help clients manage costs not covered by insurance policies for roofing and remodeling projects.
What areas do you serve?
We primarily serve El Paso, Texas, with specialized knowledge of local building codes and climate-specific roofing requirements.
What is the Sheltering Hope program?
This community initiative provides free roof replacements to El Paso families facing financial hardship, including military families and at-risk homeowners.
How do you ensure project quality?
As Owens Corning Platinum Preferred and GAF Factory-Certified contractors, we follow strict quality standards with manufacturer-backed warranties on all completed work.
Reviews (5)
Jasmin Ortega
Jul 30, 2021
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Critical:Professionalism,Punctuality,Responsiveness
Had an appointment scheduled and got a call from Emiliano asking me if it was ok for him to stop by earlier than the scheduled time. I gave him a call back and left a voicemail letting him know that I couldn't get out of work earlier than our scheduled time, but he never even showed up.
Had an appointment scheduled and got a call from Emiliano asking me if it was ok for him to stop by earlier than the scheduled time. I gave him a call back and left a voicemail letting him know that I couldn't get out of work earlier than our scheduled time, but he never even showed up.
Jackie Alvarado
Jun 07, 2021
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Positive:Professionalism,Quality,Responsiveness
I wouldn't use anyone else. They were quick, clean and did a great job. Their employees are respectful, helpful and very hard working.
Service:Roof installation
I wouldn't use anyone else. They were quick, clean and did a great job. Their employees are respectful, helpful and very hard working.
Service:Roof installation
Alexander Cordova
May 27, 2020
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I reached out to Escalante Roofing upon a colleague's recommendation. I had already gone shopping for quotes but nothing matched with the level of service i was looking for, and Escalante was the only one I felt truly comfortable working with. I worked specifically with Emiliano Padilla who was at my office bright & early with estimates and quotes ready to go within 24- hours of me reaching out. The communication was a 20/10 for me and their work was quick & clean. I will be recommending Escalante Roofing to anyone & everyone around me because they are truly the best at what they do. Happy to have
Joshua O.
Jul 10, 2017
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Great company helped me with my insurance claim. Everyone was friendly and my roof looks great! I highly recommend them if you're looking for a new roof or maintenance work.
Mi Ja Lee
Oct 21, 2016
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They did a great job replacing my tile roof! I had couple of cracked tiles after I had my house repainted. They came out and replaced it.
