Business Details
35 Years
experience
Emergency
services
Your Trusted NYC Moving Partner
Founded in 1991, FlatRate Moving revolutionized the moving industry with its all-inclusive flat-rate pricing model. With over 30 years of experience, we specialize in residential, commercial, and international moving services, serving clients across NYC, Los Angeles, San Francisco, and globally through 160+ agents. Our commitment to transparency ensures no hidden fees, with pricing accuracy exceeding 99% from estimate to final cost. We pride ourselves on employing professionally trained movers, utilizing best-in-class technology like our mobile app for real-time tracking, and maintaining a 98.63% customer satisfaction score.Our services include expert packing, climate-controlled storage, and specialized handling for fragile or high-value items, supported by 24/7 customer service. Certified by the GSA and trusted by organizations like the United Nations, we combine local expertise with global reach to deliver seamless, stress-free relocations.
Services
Local Moving
Long Distance Moving
International Moving
Commercial Moving
Elite Luxury Moving
Storage
Packing Services
Box Delivery
Piano Movers
Military Relocation
Details
- Year established: 1991
Highlights and features
- We offer guaranteed flat-rate pricing with no hidden fees.
- Our professionally trained movers ensure safe, efficient relocations.
- We provide 24/7 customer service for uninterrupted support.
- Our best-in-class technology includes real-time truck tracking.
- We have 30+ years of local expertise in NYC's complex moving environment.
Associations and certifications
- GSA
What people say
Very accommodating
Smooth experience
Excellent service
No hidden fees
Punctual team
Services
Local Moving
FlatRate Moving specializes in NYC local relocations, offering fully customizable plans with guaranteed flat-rate pricing. Our services include labor, travel, furniture wrapping, and floor protection. With expert knowledge of NYC's parking rules and building regulations, we ensure seamless moves for apartments, condos, and commercial spaces. Our teams handle disassembly/reassembly and provide debris cleanup for a stress-free experience.
Long Distance Moving
We provide nationwide moving services with guaranteed delivery dates and premium packing materials. Our long-distance packages include specialized packing procedures, secure transportation, and expert unpacking. With climate-controlled trucks and real-time tracking via our app, we ensure safe delivery of household goods, vehicles, and oversized items across the U.S. and Canada.
International Moving
FlatRate Moving handles international relocations to 7 continents with customs-compliant documentation and specialized packing. Our services include import regulation guidance, customs clearance assistance, and secure shipping via air, land, or sea. With 160+ global agents and storage facilities in major cities, we ensure smooth transitions for expatriates, corporations, and diplomatic missions.
Commercial Moving
Our commercial moving services minimize business downtime with overnight operations and detailed logistics planning. We offer floor plan design, IT reinstallation, furniture disassembly/reassembly, and debris removal. With dedicated project managers and specialized teams for electronics and sensitive equipment, we ensure seamless transitions for businesses of all sizes.
Elite Luxury Moving
This top-tier service includes personal concierge management, photo inventory, and custom crating for high-value items. Our elite teams handle art installations, chandelier removals, and exact room replication. With carpentry, AV/IT experts, and discreet service protocols, we cater to discerning clients requiring white-glove treatment for complex, high-end relocations.
Questions
What is the average cost of a move in NYC?
Costs vary based on move size and distance. Local moves start at $300, while long-distance relocations depend on volume and destination. We provide guaranteed flat-rate quotes with no hidden fees.
What are the best days to move in NYC?
Weekdays and off-peak seasons (winter, early spring) offer better availability and pricing. We provide 24/7 service to accommodate your schedule.
How do I find a reliable moving company in NYC?
Look for GSA-certified companies with transparent pricing, like FlatRate Moving. Check reviews, verify insurance, and request detailed service breakdowns before booking.
How do you navigate NYC's narrow streets?
Our local experts know optimal routes and parking regulations. We use appropriately sized vehicles and provide real-time GPS tracking through our app for efficient navigation.
Does NYC have building elevator restrictions?
Yes, many buildings require elevator reservations and certificates of insurance. Our team handles these logistics, including scheduling and documentation, to ensure smooth access.
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Reviews (7)
Chelsea L.
Jan 06, 2022
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I have done multiple moves with FlatRate and they are the best. I always work with Ming to set up my moves. She is wonderful! And the movers they have assigned to me are always kind, efficient and careful. I highly recommend!
Isaac L.
Jan 03, 2022
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We hired Flatrate to move us within Westchester. The only smooth part of the process was the virtual walkthrough price assessment. After that, everything went downhill. Communication has been absolutely horrendous with no followup on questions or complaints. Primary screw-up was that flatrate forgot to send packers the day before our move. We paid for the company to pack us up. Initially, we had asked if it would be possible to move and pack on the same day, but were told it was not possible because there was too much stuff. Understandable. So, I had to cancel all of my scheduled appointments
Allison W.
Jan 02, 2022
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Can we give a no stars rating? Our items were returned to us in unusable condition and certainly not the condition we provided them in. The mattresses and furniture had severe water damage and mold and must be replaced. No one advised us of this prior to the delivery. It is unacceptable and unprofessional that we paid the move out, storage and move in costs and have to discard the items, incurring not only the costs paid to but replacement costs as well. Any reasonable person using a storage company would assume that items would be safe from such damage. To make matters worse
Jamie S.
Dec 27, 2021
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Run away from FlatRate!!! Hire them at the peril of your possessions and belongings. We hired them for a coast-to-coast move. Full service. They packed and moved everything. Unfortunately, upon delivery nearly every single item was damaged or destroyed -- the entire contents of our home. Packing, no less professional packing, was non-existent. Breakable objects were simply placed in a cardboard box with no cushioning and along with various other unprotected items. Flatscreen TVs and computer monitors had paper draped over them as protection, gouging and irreparably damaging the screens. Boxes arrived
Lawrence P.
Dec 23, 2021
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DON'T EVER USE FLATRATE, YOU'VE BEEN WARNED! Flatrate's movers DAMAGED OUR FLOORS moving us out of our apartment. The floor was gouged out and scraped in several places. We immediately pointed this out to the movers when it happened, and they acknowledged they were careless and damaged the floors. The movers told us to contact Flatrate to get a reimbursement for the damage. As expected, WE LOST PART OF OUR SECURITY DEPOSIT to the landlord to repair the damage to the floors. We documented the damage and sent everything to Flatrate. Several months later (and over a dozen emails and
Beth R.
Dec 14, 2021
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Update to add that I've been hearing from others lately how terrible of an experience they've had with this company. It seems like almost every mediocre or better review is from a long time ago. They took our money, provided a service WELL below what we paid for and damaged some items and we are essentially stuck unless we took legal action. I would absolutely advise anyone to go with a more reputable and responsible mover and not give their money and trust to FlatRate because there are some HUGE red flags with the experiences that many are having.
Rex R.
Dec 02, 2021
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STAY AWAY!! These guys are complete crooks. I spent $10K on a move including storage fees. We had tables, antiques and lamps broken/damaged. Everyone is very nice when booking but when it came time to file a claim -- at first they accepted it, but it has now been 2 months of calls, follow up emails, asking for managers... I reached out to literally everyone but nobody calls back (try it -- call the customer service number 8667669858 and you will encounter a voicemail which is a black hole). So when you call sales they pick up promptly, but when you have a problem customer service will not call
