Business Details
36 Years
experience
Emergency
services
Your Trusted Plano Plumbing Experts
Staggs Plumbing was founded in 1990 with a commitment to exceptional customer service and technical expertise. Our team of master plumbers serves the Dallas-Fort Worth metroplex, offering residential and commercial clients a full range of plumbing solutions from emergency repairs to system installations. We prioritize customer satisfaction through transparent communication, advanced leak detection technology, and 24/7 availability for urgent needs.Our paperless operations streamline service scheduling and payments while our maintenance programs help prevent costly system failures. With over 35 years of local experience, we maintain an A+ rating with the Better Business Bureau and hundreds of five-star reviews from satisfied customers.
Services
Emergency Plumbing
Leak Detection
Water Heater Installation
Sewer Line Repair
Drain Cleaning
Gas Line Services
Slab Leak Repair
Bathroom Plumbing
Kitchen Plumbing
Plumbing Maintenance
Details
- Year established: 1990
Highlights and features
- 35+ years of local plumbing expertise
- Same-day service appointments available
- 24/7 emergency plumbing assistance
- A+ rating with Better Business Bureau
- Paperless operations for convenience
Associations and certifications
- Better Business Bureau
- Angie's List Super Service Award
- Master Plumber License M-17697
What people say
Professional service
Same-day appointments
Competitive pricing
Thorough explanations
Clean workspaces
Services
Emergency Plumbing
Our 24/7 emergency plumbing service addresses critical issues like burst pipes, severe leaks, and sewer backups. Trained technicians respond promptly with specialized equipment to minimize property damage. Same-day service available for Dallas-Fort Worth residents.
Leak Detection
Advanced thermal imaging and acoustic listening devices locate hidden leaks in walls, ceilings, and foundations. Non-invasive methods identify slab leaks and pipe corrosion. Repairs include pipe replacement and waterproofing solutions to prevent future damage.
Water Heater Services
Complete water heater solutions include tankless installations, traditional tank replacements, and maintenance. Certified technicians repair gas and electric models while offering energy efficiency upgrades to reduce utility costs.
Sewer Line Repair
Hydro jetting clears clogged sewer lines while camera inspections diagnose pipe damage. Trenchless repair options minimize landscaping disruption. Services include root removal, pipe relining, and complete system replacements.
Plumbing Maintenance
Annual inspection programs identify potential issues before failures occur. Includes water pressure testing, fixture checks, and drain cleaning. Members receive priority service scheduling and exclusive discounts on repair services.
People
Randy Staggs
Owner
Founder with 35+ years plumbing experience. Prioritizes customer satisfaction through ethical business practices and investment in staff development. Maintains active master plumber license M-17697.
Juan Mendez
Master Plumber
15-year veteran specializing in complex leak detection and sewer line repairs. Recognized for diagnostic accuracy and minimally invasive repair techniques. Holds multiple industry certifications.
Matt Cortez
Service Manager
Oversees daily operations and technician training. Implements quality control protocols ensuring all work meets company standards. Coordinates emergency response teams for 24/7 coverage.
Questions
What areas do you service?
We serve Dallas, Fort Worth, Plano, Richardson, Garland, and surrounding North Texas communities within a 30-mile radius of our Plano office.
Do you offer emergency services?
Yes, our 24/7 emergency team responds to urgent plumbing issues including burst pipes, sewer backups, and gas leaks with same-day service available.
What payment methods do you accept?
We accept major credit cards, debit cards, and offer financing options through approved lenders for larger repair projects.
Are your plumbers licensed?
All technicians hold active Texas plumbing licenses with our master plumbers maintaining state certification including license M-17697.
Do you provide warranties?
We offer 1-year labor warranties on installations and repairs. Extended warranties available for select services like water line replacements.
Can I schedule online?
Yes, our website provides real-time scheduling for service appointments with automated confirmation and reminder notifications via text/email.
Videos
Reviews (4)
Kimberly A.
Nov 16, 2021
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Cost us thousands after they used a camera and misdiagnosed the area of the leak to be under our dining room and jack hammered the entire floor and dug it all up before discovering there were NO pipes. Forced us to pay them to repair the floor or they would leave it like it was. They were fined by the State of Texas but we never saw any of that money. Didn't get a permit from the city before the work either. Another company found the leak just along the edge of the house (Outside) where they said is the first place a plumber should look. This happened years ago, but I was horrified to
Don C.
Nov 08, 2021
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Fixed a water main break in front of my house behind the meter and did I'd fast, reasonable, and were great to deal with.
Kat V.
Oct 23, 2021
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When I turned on my dishwasher this afternoon my tub on the other side of the wall filled with sewage and the water from my toilet leaked completely out from around the bottom of it and filled my bathroom floor, running into my hallway. The smell was atrocious and being there are four adults in our home all day long either working or schooling we needed help quickly. I found Staggs Plumbing online and was so grateful April was able to work us into their schedule within the hour...thank you April!
Jonathan Cortez and Juan Mendez were the two gentlemen sent to our rescue! They were both so kind and
Jonathan Cortez and Juan Mendez were the two gentlemen sent to our rescue! They were both so kind and
Mark M.
Sep 16, 2021
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Randy came out for same-day service. He was quick, clean, professional, fair pricing. Will definitely call back again in the future. A pleasure to work with. Thank you!
