Business Details
Professional Carpet Cleaning in Buffalo, NY
At Dirtyrugs.com, we have dedicated over two decades to delivering professional carpet, upholstery, and rug cleaning services across Western New York. Founded by John Rotolo, our family-owned business combines advanced steam cleaning techniques with eco-friendly solutions to ensure deep, lasting cleanliness while prioritizing safety for pets and families. Our commitment to quality is reflected in our personalized approach, where every job is handled directly by John himself, ensuring meticulous attention to detail and tailored solutions for high-traffic zones, delicate fabrics, and persistent stains.With a reputation built on transparency, affordability, and exceptional service, we have earned the trust of local communities through consistent results and a passion for creating healthier living environments. Our process, from inspection to final inspection, guarantees satisfaction, supported by a 100% satisfaction guarantee and competitive pricing without hidden fees.
Services
Carpet Cleaning
Upholstery Cleaning
Rug Cleaning
Stain Removal
Eco-Friendly Cleaning
Highlights and features
- We offer over 20 years of experience in professional carpet cleaning.
- Our eco-friendly solutions ensure safety for pets and families.
- Every job is handled personally by the owner for precision.
- We provide tailored cleaning for high-traffic zones and delicate fabrics.
- 100% satisfaction guarantee with free re-cleaning of problem areas.
What people say
Excellent job
Reasonable prices
Professional and affordable
Great results
Highly recommend
Services
Carpet Cleaning
Our steam cleaning process uses high-temperature water extraction to remove deep-seated dirt, allergens, and bacteria. This method extends carpet lifespan, improves indoor air quality, and ensures a chemical-free environment. We handle residential and commercial projects with tailored solutions for high-traffic areas and delicate fibers.
Upholstery Cleaning
We restore furniture by removing stains, odors, and allergens using eco-friendly steam techniques. Our service accommodates fabric, leather, and delicate upholstery, ensuring gentle yet effective cleaning that revitalizes appearance and prolongs furniture durability for homes and businesses.
Rug Cleaning
Specialized cleaning for area rugs, Persian rugs, and wool fibers removes embedded dirt and stains without damage. We employ non-toxic solutions and controlled drying to preserve rug integrity while enhancing color vibrancy and texture for residential clients.
Stain Removal
Targeted stain removal addresses coffee spills, pet accidents, and permanent marks using advanced enzymatic cleaners. Our technicians assess fabric types to apply appropriate treatments, maximizing stain lift while protecting material integrity during the cleaning process.
Eco-Friendly Cleaning
Our non-toxic, biodegradable cleaning agents ensure safety for children, pets, and ecosystems. This approach eliminates harmful residues, reduces environmental impact, and maintains indoor air quality while delivering professional-grade results across all cleaning services.
People
John Rotolo
Owner
John Rotolo founded Dirtyrugs.com over 20 years ago in Hamburg, NY. With decades of hands-on experience, he personally oversees every cleaning project, ensuring meticulous attention to detail and customer satisfaction. A trusted local expert, John prioritizes eco-friendly methods and transparent pricing.
Questions
What cleaning methods do you use?
We use steam cleaning (hot water extraction) for deep cleaning carpets and upholstery, ensuring pet-safe, chemical-free results.
How long does drying take?
Carpets typically dry within 24 hours, depending on airflow and humidity levels in your home.
Can you remove all stains?
Most stains are removable; however, some permanent stains may remain despite our best efforts.
Do you offer a satisfaction guarantee?
Yes! We re-clean any unsatisfactory areas at no additional charge to ensure your complete satisfaction.
How are pricing estimates determined?
Contact us for a free, transparent quote based on your specific cleaning needs and space size.
Reviews (4)
Donna G.
May 17, 2021
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We were seriously considering replacing our bedroom carpets, but read a couple of reviews about dirty rugs & decided to give them a try. We are thrilled!!! The carpets look like new!!! I will definitely hire him again to have my sofa & area rug cleaned.
Gary Kromer
Apr 13, 2021
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We had our living room, stairs, hallway and bedroom carpets cleaned. John showed up on time, went right to work and was very professional. Carpets looked great and it didn't break the bank. We are very satisfied and I highly recommend
Tank T.
Jul 12, 2018
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Our rugs are pretty " shot " pet stains and matted from foot traffic...John did a great job at a very fair ( with coupon ) price. John dors not seem to be into small talk lol...which is good because he got the job dome quickly and effectively.
Denise Woodruff
Jul 06, 2016
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John did a great job. He got up stains and moved more furniture than I thought he would. Another plus is that the carpeting is not saturated with liquid. It is damp but will probably dry by morning.
