Business Details
15 Years
experience
Emergency
services
Trusted Plumbing Services in Redding, CA
Custom Plumbing has served Northern California for over 25 years, establishing itself as a trusted family-owned business with a C-36 plumbing license. We specialize in residential and commercial plumbing services, including emergency repairs, water heater installations, and full-scale remodels. Our commitment to proactive solutions ensures long-term system reliability, supported by 24/7 emergency response and advanced diagnostic tools like digital pipe inspections. Recognized as the Best Plumber in Redding for eight consecutive years, we prioritize customer satisfaction through transparent communication, competitive pricing, and a focus on preventing recurring issues.Our team of certified professionals combines technical expertise with personalized service, offering annual inspections and a Preferred Membership Program to maintain optimal plumbing health. With offices in Redding, CA, we serve both local and regional clients, emphasizing community trust and industry-leading standards in every project.
Services
Residential Plumbing
Commercial Plumbing
Water Heater Repair
Plumbing Remodels
Emergency Services
Drain Cleaning
Sewer Services
Gas Line Repair
Water Filtration Systems
Pipe Repair
Details
- Year established: 2011
Highlights and features
- We offer 24/7 emergency response for urgent plumbing needs
- Our team holds a current California C-36 plumbing license
- 25 years of combined experience in residential and commercial plumbing
- Digital camera inspections provide precise problem diagnosis
- Preferred Membership Program offers annual inspections and priority service
Associations and certifications
- C-36 License #940500
What people say
24/7 emergency response
Expert problem diagnosis
Trustworthy technicians
Same-day service
Competitive pricing
Services
Residential Plumbing
We provide comprehensive residential plumbing solutions including pipe repairs, faucet installations, and leak detection. Our licensed technicians address both emergency and routine maintenance needs, utilizing advanced diagnostic tools to ensure long-term system reliability. With 24/7 availability, we minimize disruption to homeowners while maintaining strict compliance with local building codes and safety standards.
Water Heater Repair
Our certified technicians specialize in gas, electric, and tankless water heater repairs and installations. We diagnose issues like temperature fluctuations and water discoloration, offering energy-efficient replacements that reduce utility costs. Emergency services prioritize rapid restoration of hot water access, with same-day appointments available for urgent situations across Northern California.
Plumbing Remodels
We handle complete bathroom and kitchen plumbing remodels, from fixture installations to rerouting water lines. Our team coordinates with contractors to ensure code-compliant installations of water-conserving fixtures, gas lines, and drainage systems. Commercial tenant improvements receive the same attention to detail, with solutions tailored to business operational requirements and local regulatory standards.
Emergency Services
Available 24 hours a day, our emergency plumbers respond to critical issues like burst pipes, sewer backups, and gas leaks. Equipped with digital inspection cameras and leak detection tools, we identify root causes and implement permanent fixes. Same-day service prioritizes water damage prevention, with technicians strategically located to minimize response times across our service area.
Drain Cleaning
We resolve drain clogs and sewer line issues using high-pressure jetting and camera-guided snake tools. Our technicians identify recurring blockage causes like tree root intrusion or pipe corrosion, offering trenchless repair options when appropriate. Annual inspections help prevent emergencies, with detailed reports documenting system condition and recommended maintenance actions.
People
John Jones
President / CEO
With over 25 years in the plumbing industry, John leads Custom Plumbing's commitment to technical excellence and customer satisfaction. He oversees operations and service quality assurance.
Michael Jones
Admin / Owner
Handling business operations and client relations, Michael ensures efficient service delivery while maintaining the company's family-owned values and community focus.
Steven Alves
Journeyman Plumber
Certified plumber with expertise in residential and commercial installations, specializing in complex repair diagnostics and code-compliant system upgrades.
Patrick Chirrick
Journeyman Plumber
Experienced in emergency response and preventive maintenance, Patrick provides reliable solutions for both routine and urgent plumbing needs.
Jace Choate
Apprentice Plumber
Training under senior technicians, Jace assists with installations and maintenance while learning advanced diagnostic techniques and customer service protocols.
Questions
Do you offer 24/7 emergency plumbing services?
Yes, we provide 24-hour emergency response for urgent plumbing issues like burst pipes, sewer backups, and gas leaks.
What areas do you service?
We serve Redding, Shasta County, and surrounding Northern California regions for both residential and commercial plumbing needs.
What is your Preferred Membership Program?
Our annual $180 membership includes priority scheduling, no overtime charges, and a comprehensive inspection of your plumbing systems.
Do you handle both residential and commercial jobs?
Yes, we offer full-service plumbing solutions for homes, businesses, and new construction projects across Northern California.
How can I schedule an appointment?
Call us at (530) 241-1526 or use our online form to book emergency services or schedule routine maintenance.
Are there discounts for first responders?
We offer special pricing for military personnel, law enforcement, and emergency responders as a thank-you for their service.
Videos
Reviews (6)
Sandra Howell
Dec 21, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Excellent work by Miles. We needed work done quickly and Custom Plumbing was able to squeeze us in their busy schedule. So grateful to have a company we can rely on and trust for quality service.
Services:Install waste disposal,Leak investigation and repair
Excellent work by Miles. We needed work done quickly and Custom Plumbing was able to squeeze us in their busy schedule. So grateful to have a company we can rely on and trust for quality service.
Services:Install waste disposal,Leak investigation and repair
Ashley
Dec 20, 2021
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I would rate this business a 10 if I could. The knob from my shower broke off at my townhouse. My manager wasn't answering and my shower was starting fill up fast from all the water coming out. It was 10 p.m. and I called Customer Plumbing and spoke to a gentleman by the name of Miles. What a fantastic hero. He walk me through the process of finding my water main and helping shut it off. He truly helping me from serious water damage. I will definitely be using them again as well as recommending them. Thank you Miles so very much. Merry Christmas to you and your family.
Kari Otto
Dec 14, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness
I consistently have great experience with these folks. They are responsive, professional and provide quality work. Will definitely use them again for any future plumbing needs I may have.
Services:Tap repair,Outdoor system repair
I consistently have great experience with these folks. They are responsive, professional and provide quality work. Will definitely use them again for any future plumbing needs I may have.
Services:Tap repair,Outdoor system repair
Law Office
Nov 05, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
They called to let me know they were on their way to my office. They did the job I called about, fixed a second issue I was having, and took the time to lock the door they had been using before leaving. Efficient and trustworthy are the words that come to mind.
Service:Drain unblocking
They called to let me know they were on their way to my office. They did the job I called about, fixed a second issue I was having, and took the time to lock the door they had been using before leaving. Efficient and trustworthy are the words that come to mind.
Service:Drain unblocking
Tom Grant
Nov 01, 2021
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Positive:Professionalism,Quality,Responsiveness
showed up on time great work and honest price highly recommend
Service:Pipe repair
showed up on time great work and honest price highly recommend
Service:Pipe repair
Aliett Crispin
Sep 07, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Woke up with a crisis! Called at 7am , had a super nice operator dispatch a plumber by 8am! Thank you so much!!!! Plumber was clean and profesional. Immediately identified the issue and got to work! 10 out of 10 will recommend!
Services:Drain unblocking,Toilet repair
Woke up with a crisis! Called at 7am , had a super nice operator dispatch a plumber by 8am! Thank you so much!!!! Plumber was clean and profesional. Immediately identified the issue and got to work! 10 out of 10 will recommend!
Services:Drain unblocking,Toilet repair
