Business Details
Emergency
services
Your Trusted Partner for Facilities Management Solutions
At 23nd Group, we specialize in delivering comprehensive facilities management and construction services tailored to the unique needs of multi-site enterprises across North America. Our strategic focus on cost-efficiency, innovation, and customer service excellence empowers businesses to thrive in competitive landscapes. With a deep understanding of the dynamic challenges faced by national brands, we provide bespoke solutions that ensure seamless operations and long-term partnerships grounded in trust. Our commitment to proactive communication, adaptive strategies, and unmatched response times guarantees that every client receives personalized support. By leveraging cutting-edge technology and industry best practices, we transform facilities into optimized environments that enhance operational efficiency and client satisfaction.Our expertise spans retail, financial, hospitality, entertainment, restaurant, convenience, healthcare, and commercial sectors, where we consistently elevate service delivery standards. We pride ourselves on being an extension of our clients' teams, fully invested in their success through dedicated maintenance, construction oversight, and emergency response services. With a proven track record since 2013, we have completed thousands of projects, solidifying our reputation as a reliable leader in facilities management. Our national network of vendor partnerships and skilled crews ensures consistent, high-quality outcomes across all locations. By prioritizing transparency, integrity, and continuous improvement, we strive to redefine excellence in facilities management for every client we serve.
Services
Facility Maintenance
Construction Management
Pest Control
HVAC Services
General Maintenance
Remediation Services
Lighting Electrical
Plumbing
Painting
Exterior Maintenance
Highlights and features
- We provide 24/7 emergency response for critical facility issues.
- Our nationwide vendor network ensures consistent service across all locations.
- We leverage technology-driven solutions to optimize maintenance efficiency.
- Our team has over a decade of experience in multi-site facility management.
- We guarantee proactive communication and transparent project oversight.
What people say
Exceeded expectations
Exceptional communication skills
Proactive management
Seamless operations
Outstanding results
Services
Facility Maintenance
Our facility maintenance solutions ensure consistent performance across multi-site enterprises. We provide proactive upkeep for HVAC, plumbing, electrical systems, and more, minimizing downtime while maintaining brand standards. Our nationwide network guarantees reliable service for retail, healthcare, and commercial clients.
Construction Management
We deliver expert construction management for new builds, renovations, and rollouts. Our team ensures projects stay on schedule and within budget while maintaining quality standards. Clients benefit from transparent communication and seamless coordination across all stakeholders.
Emergency Response
Our round-the-clock emergency services address critical facility issues immediately. With rapid response times and experienced crews, we minimize disruptions to operations. This service is vital for maintaining business continuity during unexpected maintenance crises.
Vendor Partnerships
We manage a national network of vetted vendors to meet diverse facility needs. This program ensures consistent quality across locations while optimizing costs. Clients gain access to specialized expertise through our pre-qualified partner crews.
Rollout Programs
Our rollout management handles large-scale implementations like store remodels or brand refreshes. We standardize processes across locations while adapting to local requirements. Clients benefit from uniform execution and timely completion of multi-site initiatives.
Questions
What industries does 23rd Group serve?
We specialize in retail, healthcare, hospitality, financial institutions, entertainment venues, restaurants, and commercial properties across North America.
Do you handle emergency maintenance requests?
Yes, our 24/7 emergency response team addresses critical facility issues with rapid deployment and resolution-focused service.
How do you ensure consistent service across multiple locations?
Through our national vendor network, standardized quality control processes, and proprietary project management software for real-time oversight.
Can you manage large-scale construction projects?
Yes, our construction management team oversees new builds, renovations, and multi-site rollouts from planning through completion.
What service areas do you cover?
We provide nationwide coverage across the United States with local execution capabilities in all major metropolitan areas.
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Jan 05, 2022
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Birkland Nicki
Oct 12, 2021
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Critical:Professionalism,Quality
Wow! We also did not get paid for our services. Shauntia refused to pay for work completed. Do your research if you are considering working for this company
Wow! We also did not get paid for our services. Shauntia refused to pay for work completed. Do your research if you are considering working for this company
Matrix Office
Oct 12, 2021
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23rd is in the top 10 companies that we are currently & have been doing business with for more than 6 years now. The key to any National account company, like 23rd Group, LLC, is to understand the rules, requirements & policies that have to abide by. Volume of work has a lot of merit to any issues that arise from discrepancies. This is important & all National Account's companies are dealing with, because of new staff, misinformed staff or not all the details conveyed to the contracting company which then in turn affects the local vendor. All in all, the positive out ways the negative, almost all
