Business Details
37 Years
experience
Trusted Residential Cleaning Services in Kelso, WA
Since 1978, Neater Maids has been dedicated to delivering exceptional residential cleaning services. Founded in Longview in 1989 by Tina Quick, our company combines decades of industry experience with rigorous professional standards. We are licensed, bonded, and insured, ensuring the highest level of trust and security for our clients. Our team undergoes comprehensive background checks, drug testing, and specialized training to maintain excellence in every service we provide. With a mission centered on customer satisfaction, we offer customizable cleaning solutions tailored to individual needs, including routine maintenance, move-in/out deep cleans, and specialized projects.Our commitment to ethical practices and continuous education has earned us the prestigious ARCSI Accredited Residential Cleaning Service Seal, distinguishing us as leaders in the industry. We pride ourselves on transparent communication, reliable service, and a satisfaction-guaranteed policy that ensures every client receives exceptional value.
Services
General House Cleaning
Move-In/Out Cleaning
Deep Cleaning
Customized Cleaning
Details
- Year established: 1989
Highlights and features
- We are licensed, bonded, and insured for your protection.
- Our team undergoes rigorous background checks and professional training.
- We guarantee satisfaction with every cleaning service.
- ARCSI-accredited for ethical standards and industry excellence.
- Customizable cleaning plans tailored to your unique needs.
Associations and certifications
- ARCSI Accredited Residential Cleaning Service
What people say
Extremely pleased
Friendly, happy, thorough
Efficient, responsible, professional
Attention to detail
House shines
Services
General House Cleaning
Our routine house cleaning service includes weekly, bi-weekly, or monthly visits to sanitize bathrooms, clean kitchens, dust, vacuum, and mop. We customize schedules and tasks to meet each client's unique needs, ensuring a consistently spotless home.
Move-In/Out Cleaning
This detailed service prepares homes for new occupants or security deposit returns. We scrub floors, sanitize kitchens/bathrooms, clean windows, cupboards, closets, and appliances inside and out, ensuring a move-in ready space free of stress.
Deep Cleaning
Our deep cleaning targets hard-to-reach areas like baseboards, light fixtures, and appliances. It removes built-up grime and bacteria, refreshing your home for healthier living beyond standard maintenance cleaning.
Customized Cleaning
We adapt to unique requests, including furniture rearrangement, window cleaning, or special projects. Whether preparing for guests or addressing specific needs, our team ensures every detail aligns with your preferences.
People
Tina Quick
Owner
Tina founded Neater Maids in 1989 after starting her career in Seattle. With a Business Administration degree and over 40 years in the industry, she expanded the company to serve Cowlitz County, prioritizing ethics, training, and client trust.
Katy Fraley
Office Manager
Katy manages day-to-day operations, ensuring seamless service coordination. She serves as the primary contact for client inquiries, maintaining open communication and organizational excellence across all company activities.
Questions
What services does Neater Maids offer?
We provide routine house cleaning, move-in/out cleaning, deep cleaning, and customized solutions tailored to your specific needs.
Are your cleaners licensed and insured?
Yes, we are fully licensed, bonded, and insured. All staff undergo background checks, drug testing, and comprehensive training.
Do you offer flexible cleaning schedules?
Yes, we offer weekly, bi-weekly, or monthly visits and customize our services to fit your availability and requirements.
What areas do you serve?
We primarily serve Longview, Kelso, and surrounding areas in Cowlitz County, WA.
What is your satisfaction guarantee?
If any issue arises, we resolve it promptly. Our goal is to exceed expectations with every cleaning service we provide.
Reviews (6)
Debi Schoen
Jul 16, 2018
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Were selling our house and needed someone to do a top to bottom cleaning. Latisha showed up and in 7.5 hours scrubbed the house so it was glowing! She even cleaned the stair rail we thought wed have to paint so well it looks brand new. Thank you, thank you, thank you!!
Donna R.
Apr 25, 2017
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My 80 year old mother moved from Northern California to Kelso and hired Neater Maids to clean the house when escrowed closed. She arrived late the day before the movers were due and discovered that Neater Maids did little more than vacuum. When my mom called to complain about the service quality she had received for her $450, they laughed at her and hung up. How can you ever trust a company that would treat an elderly person in this manner. Shame on you Neater Maids. Give my mom back her money!
Janin E.
Dec 21, 2015
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I can't tell you how nice it is coming home to a spotless house after a long day of work! They are always prompt and the communication is amazing. I Have never been unsatisfied with their work and would highly recommend them.
Georgia Ragsdale
Jul 21, 2015
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This is what ALL housecleaning companies should be like. I cannot recommend them highly enough. I have engaged this company twice now to do a mass clean on a rental property and they come in with their game faces on, a plan in place and knock it out of the park. Professional, courteous, conscientious and well priced for the exceptional value. Do not look around, these women are THE BEST. (business owner)
Howard P.
Jul 20, 2015
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Tina who runs NeaterMaids accepted a discounted six month prepaid cash payment in December in return for a surprise gift certificate that I gave my wife as a Christmas gift. Five months in to our arrangement in June, she indicated we had one more prepaid cleaning left. I contacted her and indicated the first cleaning took place in the middle of January and the end of our six month agreement included two more additional bi-weekly cleanings into the middle of July. After discussing this with Tina on the phone she asked for 24 hours to get back to me. The June cleaning that she agreed we had coming
Stephanie H.
May 28, 2015
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They do below average cleaning for what they charge. Plus they like to lie about their clients to CPS and put a pregnant woman through uncalled for stress.. I will never recommend them to anyone!
