Business Details
21 Years
experience
Emergency
services
Trusted HVAC Services in Athens, TN
Founded in 2005, Giles Heating and Air has built a reputation for delivering dependable, honest HVAC services across Southeast Tennessee. With over two decades of hands-on experience in heating and air conditioning, our team approaches every job with technical expertise and a commitment to customer satisfaction. We specialize in HVAC maintenance, new unit installations, gas line services, and air quality solutions, ensuring systems operate safely and efficiently. Our locally owned business prioritizes personalized service, treating every client like family while adhering to the highest industry standards.Backed by partnerships with trusted brands like Coleman, we combine proven methodologies with modern technology to extend equipment longevity and optimize performance. From emergency repairs to comprehensive system replacements, our licensed technicians deliver timely, transparent solutions tailored to residential and commercial needs. With a focus on community values and technical excellence, we aim to be the last HVAC partner our customers ever need.
Services
HVAC Maintenance
New Unit Installations
Gas Line Services
Air Quality Testing
Geothermal Installation
Duct Work
Water Heater Repair
Gas & Log Heaters
Emergency Repairs
Details
- Year established: 2005
Highlights and features
- We offer 24/7 emergency HVAC service with rapid response times
- Our technicians are licensed and factory-trained for modern systems
- 10-year equipment warranties on new installations
- Transparent pricing with no hidden fees
- Locally owned with 19+ years of community service experience
Associations and certifications
- Coleman HVAC
What people say
Prompt arrival
Professional technicians
Fair pricing
Emergency service
Long-term reliability
Services
HVAC Maintenance
Our comprehensive HVAC maintenance includes coil cleaning, refrigerant checks, electrical inspections, and drain line clearing to optimize system efficiency. Technicians perform multi-point diagnostics to identify potential issues before they become major problems. Regular maintenance extends equipment lifespan while ensuring safe, reliable operation through extreme weather conditions.
New Unit Installations
We handle complete HVAC system installations with proper sizing, code-compliant setup, and smart thermostat integration. Our installations include 10-year warranties, annual maintenance plans, and environmental protection measures. We guide clients through equipment selection to balance energy efficiency with budget requirements for residential and commercial properties.
Gas Line Services
Professional gas line installation and repair services ensure safe, code-compliant operation for heating systems and appliances. We perform leak detection, pressure testing, and component replacement while following strict safety protocols. Emergency services address urgent gas-related issues with rapid response and permanent solutions.
Geothermal Installation
We specialize in geothermal system design and installation using ground loops and water loop technology. These energy-efficient systems leverage earth's stable temperatures for sustainable heating and cooling. Our experts handle complete system integration with existing infrastructure while maximizing long-term cost savings and environmental benefits.
Air Quality Testing
Our air quality services include UV light installation and duct sanitization to eliminate mold and allergens. We use specialized equipment to identify contaminants and implement targeted solutions that improve respiratory health. Treatments focus on preventing future growth while maintaining optimal airflow throughout residential and commercial spaces.
People
Shane Giles
Owner
Shane founded Giles Heating and Air in 2005 after discovering his passion for HVAC work in his 20s. With over 19 years of hands-on experience, he prioritizes technical excellence and customer satisfaction. His leadership emphasizes integrity, prompt service, and community values that have built lasting client relationships.
Ashley Giles
Co-Owner
Ashley partners with Shane in managing day-to-day operations while maintaining the company's commitment to personalized service. Her customer-focused approach ensures clear communication and timely resolution of client needs. Together with Shane, she upholds the business's founding principles of honesty and reliability.
Questions
Do you offer emergency HVAC services?
Yes, we provide 24/7 emergency HVAC repair services with rapid response times for heating and cooling system failures.
What areas do you service?
We serve Athens, Cleveland, Sweetwater, Niota, and surrounding areas in Southeast Tennessee.
How long does a typical HVAC installation take?
Most new unit installations are completed in one day, including system testing and customer education on operation features.
Do you work on all HVAC brands?
Yes, our technicians service and repair all major heating and cooling system brands for residential and commercial clients.
What HVAC maintenance is recommended?
We recommend bi-annual maintenance checks to ensure optimal performance, including coil cleaning, refrigerant checks, and electrical inspections.
Do you offer financing options?
Financing options are available for new HVAC system installations - contact us for current program details.
Reviews (3)
Eason & Watson'S. Construction Services Llc
Sep 12, 2020
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Very professional people they sent to install out needed heating and air unit. They were very fast and honest I recommend them for all your heating and air needs.
Linda Triplet
Nov 26, 2016
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Ashley is the sweetest person on the phone you will ever talk to. The tech. was very personable and full of knowledge. You will not regret dealing with Giles heating and air.
Thomas Womack
Nov 22, 2016
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I know that they were extremely busy but, when I mentioned my elderly mother living with me on oxygen they moved me ahead of people and came out within 1 hour of my call. I had purchased a unit with them the previous year because the owner seemed to care more than the other contractors I had out to give an estimate. looks like I was right. thank you Giles I will always refer you guys!
