Business Details
Emergency
services
Trusted HVAC, Roofing & Plumbing Services in Springfield, IL
Henson Robinson has been a trusted provider of residential and commercial heating, ventilation, air conditioning, roofing, and plumbing services for over 160 years. As an employee-owned contractor, we prioritize quality products and superior customer service, serving Springfield, Petersburg, and surrounding areas in Central Illinois. Our team is trained to deliver tailored solutions, including Carrier HVAC systems, commercial roofing maintenance, and emergency plumbing services.We offer hassle-free financing options and maintain industry-leading safety standards, evidenced by our numerous awards including the Carrier President's Award and AGCI Safety Achievement Award. Our commitment to excellence extends to our BIM/fabrication capabilities and personalized service, ensuring client satisfaction across all projects.
Services
HVAC Installation
Roofing Services
Plumbing Repairs
Commercial Maintenance
Emergency Service
Highlights and features
- We are employee-owned with 160+ years of combined expertise.
- We offer Carrier HVAC systems with energy-efficient solutions.
- Our team provides 24/7 emergency service availability.
- We maintain industry-leading safety standards with award recognition.
- We provide in-house financing options for HVAC installations.
Associations and certifications
- Firestone Master Contractor Award
- AGCI Safety Achievement Award
- Carrier President's Award
- UCB Best Places to Work Award
What people say
Prompt service
Professional technicians
Reliable repairs
Emergency response efficiency
No damage incidents
Services
HVAC Installation
We install Carrier HVAC systems designed for energy-efficient, quiet climate control tailored to residential and commercial needs. Our certified technicians ensure proper system sizing and integration with existing infrastructure. Clients benefit from manufacturer-backed warranties and rebates, including up to $2,300 in Carrier Cool Cash Rebates for qualifying installations completed by June 27, 2025.
Commercial Roofing
Our commercial roofing services include 12-month maintenance planning, emergency repairs, and system upgrades. Using BIM/fabrication technology, we deliver durable solutions for industrial and commercial properties. Clients receive detailed inspection reports and proactive maintenance schedules to extend roof lifespan and prevent costly failures.
Plumbing Repairs
We provide prompt residential and commercial plumbing repairs, including sump pump services and pipe emergencies. Our licensed plumbers carry essential replacement parts and complete most repairs within two hours. Service includes cleanup and damage prevention, with 24/7 availability for critical plumbing failures.
Commercial Maintenance
Our planned maintenance programs cover HVAC, plumbing, and roofing systems for commercial properties. Scheduled inspections reduce emergency risks by 40% and maintain equipment efficiency. Clients receive priority service status and discounted rates on contracted maintenance plans.
Emergency Service
We offer 24/7 emergency response for HVAC failures, plumbing leaks, and roofing issues. Our dispatch system guarantees call-back within 15 minutes and on-site arrival within two hours for critical emergencies. Emergency services include temporary fixes and damage mitigation to protect property during off-hours.
People
Braden Aaron
Project Manager/Estimator - Roofing
Braden Aaron specializes in roofing project management with expertise in commercial system evaluations and cost projections. He brings 12 years of construction industry experience to Henson Robinson's roofing division.
Mark Brock
VP HVAC Dept/Sheet Metal Estimator
Mark Brock leads HVAC department operations with 25+ years in climate control systems. He oversees technical estimations and ensures compliance with industry standards for all HVAC installations.
Dominic Carnduff
VP Plumbing Dept/Plumbing Estimator
Dominic Carnduff manages plumbing operations with specialized knowledge in commercial piping systems. He has directed over 500 plumbing projects across Central Illinois during his 18-year tenure.
Cindy Kesterson
Service Department Manager
Cindy Kesterson oversees service operations with a focus on customer satisfaction metrics. She has improved service response times by 30% since assuming leadership in 2018.
Jeff Jenkins
Warehouse/Delivery Driver
Jeff Jenkins ensures timely equipment delivery with 15 years of logistics experience. He maintains inventory systems that support 98% same-day parts availability for service technicians.
Questions
What HVAC services do you offer?
We provide Carrier HVAC installations, maintenance, and emergency repairs for residential and commercial properties in Central Illinois.
Do you offer financing options?
Yes, we offer 20% down payment with 90 days same-as-cash financing for new HVAC installations through our in-house program.
Are emergency services available after hours?
Yes, we provide 24/7 emergency HVAC, plumbing, and roofing services with guaranteed two-hour response times for critical issues.
What makes Carrier HVAC systems special?
Carrier systems offer energy-efficient climate control with quiet operation and consistent temperature regulation, backed by manufacturer warranties and rebates.
How do I schedule maintenance?
Call 217-544-8451 to schedule HVAC, plumbing, or roofing maintenance with our service department specialists.
What commercial roofing plans do you offer?
We provide 12-month commercial roof maintenance plans including quarterly inspections, debris removal, and leak prevention services.
Reviews (5)
Christina Clifton
Jan 07, 2022
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Henson Robinson sent a text to let us know what time our technician was to arrive and also a picture of Carl which was nice to know who was coming to the house. Carl was very professional and answered a few questions we had, he told care of the problem in a timely manner. I certainly would recommend Henson Robinson and Carl for any issues that my arise.
Tipper
Dec 20, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
The 2 women I spoke with to schedule were both professional and friendly. Tim, our service tech was very polite on the phone and in person. I would recommend Henson Robinson to anyone!
Service:Heating maintenance
The 2 women I spoke with to schedule were both professional and friendly. Tim, our service tech was very polite on the phone and in person. I would recommend Henson Robinson to anyone!
Service:Heating maintenance
Michael Meyer
Dec 15, 2021
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JT was very professional. He called ahead. He arrived early which was great. He first asked if I had experienced any problems. I had not. He performed the annual checks and then provided me a status report of the condition of the unit. Everything was good. I appreciated JTs great service. I would highly recommend JT and Henson Robinson to others.
Mary Kay Doedtman
Dec 09, 2021
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Woke up to a 58 degree home 830 AM and quickly found out the furnace wasnt working. Call Henson Robinson because I have heard a lot of good things about them. Called was told a tech could be here around 930 AM. Tech was here a little after that after calling and tell me he was on his way. He had the problem identified and repaired in 10 minutes. Very happy! Thank you!!!
Derrick Stapleton
Aug 19, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness
The work was good, so far Henson Robinson has proven to be a trustworthy Business, honest workers, not out to nickle and dime you. I've recommended this Business to a friend, just grateful they've continued to be a reputable Business.
Thanks,
D. Stapleton
Service:AC maintenance
The work was good, so far Henson Robinson has proven to be a trustworthy Business, honest workers, not out to nickle and dime you. I've recommended this Business to a friend, just grateful they've continued to be a reputable Business.
Thanks,
D. Stapleton
Service:AC maintenance
