Business Details
24 Years
experience
Emergency
services
Your Trusted Plumbing & Heating Experts in Wasilla, AK
Hard Rok has been a trusted name in plumbing and heating services since 2002, dedicated to delivering exceptional quality and reliability to residential and commercial clients across Alaska. Our team of certified technicians combines decades of hands-on experience with continuous training in the latest industry techniques, ensuring every job is completed to the highest standards. We prioritize superior craftsmanship and personalized customer care, fostering long-term relationships built on trust and satisfaction. Our commitment to excellence is reflected in our 12-month service warranties and the Stress-Free Service Contract, which provides cost-effective coverage for future plumbing and heating needs. As a Rinnai Authorized Dealer, we offer cutting-edge tankless water heater solutions tailored to meet diverse client requirements.Our 24/7 emergency services ensure immediate assistance during critical situations, while our proactive approach to maintenance helps prevent costly system failures. We take pride in transparent communication, honest assessments, and tailored solutions that address both immediate concerns and long-term efficiency. Our reputation for reliability and expertise has been earned through consistent delivery of stress-free service experiences, as evidenced by longstanding client relationships and countless positive referrals. By focusing on innovation, integrity, and community-centric values, we strive to be the definitive choice for plumbing and heating needs in Alaska.
Services
Water Heater Repair
Tankless Water Heater Installation
Bathroom Remodeling
Frozen Pipe Repair
Gas Leak Detection
Commercial Plumbing
Water Filtration Systems
Whole Home Repiping
Emergency Plumbing
Furnace Maintenance
Details
- Year established: 2002
Highlights and features
- We offer 24/7 emergency plumbing and heating services for urgent needs.
- Our certified technicians provide factory-trained expertise for Rinnai systems.
- We guarantee 12-month warranties on all service work performed.
- Our Stress-Free Service Contract offers discounted rates for ongoing maintenance.
- We've served Alaskan communities reliably for over two decades.
What people say
Quick to respond
Knowledgeable
Fast, friendly, reliable
No wait times
Highly recommend
Services
24 Hour Emergency Services
Our 24/7 emergency plumbing and heating services address urgent issues like burst pipes, frozen pipe repairs, and heating system failures. Certified technicians respond promptly to minimize property damage and restore functionality. We provide immediate solutions for residential and commercial clients across Alaska during critical situations.
Water Heater Repair
We diagnose and repair all types of water heater issues, including tankless, gas, and electric models. Our technicians perform thorough inspections, replace faulty components, and ensure optimal performance. Regular maintenance extends system lifespan and prevents unexpected breakdowns during cold Alaskan winters.
Tankless Water Heater Installation
As a Rinnai Authorized Dealer, we install energy-efficient tankless water heaters for residential and commercial properties. Our experts handle proper sizing, gas line connections, and venting to ensure reliable on-demand hot water supply. This eco-friendly solution reduces energy costs while providing endless hot water.
Bathroom Remodeling
We offer complete bathroom remodeling services, including plumbing fixture installation, pipe reconfiguration, and waterproofing. Our team ensures proper drainage, water pressure balance, and code-compliant installations. We handle projects from minor upgrades to full-scale renovations for improved functionality and aesthetics.
Stress-Free Service Contract
Our Stress-Free Service Contract provides discounted rates on preventive maintenance and priority emergency service. The 12-month plan covers specific plumbing and heating repairs at reduced labor costs. Regular system checkups help identify potential issues before they escalate into major problems.
Questions
What services does Hard Rok offer?
We provide plumbing and heating services including water heater repair/installation, bathroom remodeling, emergency plumbing, gas line work, and commercial plumbing solutions.
Do you offer 24/7 emergency services?
Yes, our technicians are available 24 hours a day, 7 days a week for urgent plumbing and heating issues like frozen pipes or heating system failures.
What is the Stress-Free Service Contract?
This 12-month maintenance plan offers discounted repair rates, priority emergency service, and 12-month warranties on service work for plumbing and heating systems.
Do you service areas outside Wasilla?
We serve the entire Valley region and throughout Alaska, providing both residential and commercial plumbing and heating solutions to locations beyond our Wasilla base.
Are financing options available?
Yes, we offer financing through Service Finance Company for Rinnai tankless water heater installations and other qualifying plumbing projects.
Why choose Rinnai tankless heaters?
Rinnai systems provide endless hot water, energy efficiency, and space-saving design. As an authorized dealer, we ensure proper installation and ongoing maintenance for optimal performance.
Reviews (5)
C. L.
Nov 15, 2021
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These folks are amazing. If you have a Rennai water heater go to them first. Another company had screwed ours up during a basic service and wanted a huge amount to repair. I called Hard Rok for a second opinion and they handily fixed what turned out to be a minor issue with a dirty igniter at a fantastic price. They also gave me a lot of much more reasonable (and logical) options for repairs if it has issues again. Chris was wonderful and professional, and they saw me the day after I called. He was incredibly knowledgeable about the Rennai; this company is apparently the only company thats actually
Rosie Eason
Sep 23, 2021
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Positive:Professionalism,Quality
Hard rock plumbing was fantastic! Fair pricing and great customer service! 10/10 recommend these guys!
Hard rock plumbing was fantastic! Fair pricing and great customer service! 10/10 recommend these guys!
Erik Lewis
Sep 05, 2021
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Positive:Professionalism,Quality
Rinnai Hot Water heater turned cold! Hard Rok was able to come out the same day. Problem solved in the same day. Boom. Excellent service. Thank you!
Rinnai Hot Water heater turned cold! Hard Rok was able to come out the same day. Problem solved in the same day. Boom. Excellent service. Thank you!
Tina Wallace
Jul 06, 2021
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Best plumbing services available, they installed all of the heating and plumbing for our duplexes. For 15 years they have performed yearly maintenance and have responded quickly to periodic emergencies. During the big earthquake a pipe broke and someone was able to repair it that day! Everyone has been friendly, knowledgeable and well prepared with everything needed for a repair or installation. You typically have to leave a message when you call, not to worry; someone will call back quickly to make arrangements.
Shiela DeJarlais
Apr 29, 2021
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We had some issues with our heaters not blowing air and I called our apartment complex to get service. Amy from the office immediately called me to schedule a visit and sent DAVID to fix the issue. Both Amy and David are 100% rock solid (see what I did there) with their prompt, friendly and professional service. David knew exactly what needed to be replaced and was done with accuracy and speed. I will definitely use their service when Im ready to build my own house because I can tell that this local business treats their client as community members and not just numbers in the game. Well done
