Business Details
50+ Years
experience
Emergency
services
Expert Carpet & Rug Cleaning Services in Gaithersburg, MD
Since 1974, Normandy Carpet has been a trusted provider of comprehensive flooring solutions in Gaithersburg, Maryland, and the broader DC Metro area. Our team of IICRC-certified professionals brings decades of combined expertise to residential and commercial clients, offering services ranging from deep carpet cleaning and rug restoration to custom area rug fabrication and commercial disinfecting. We prioritize personalized service, utilizing industry-leading equipment and techniques to deliver results that exceed expectations.Our commitment to quality is reflected in our 40+ years of local service, detailed attention to client needs, and a reputation built on consistent, reliable care. Customer satisfaction remains central to our operations, demonstrated through follow-up checks and meticulous workmanship across every project we undertake.
Services
Carpet Cleaning
Rug Restoration
Flooring Installation
Upholstery Cleaning
Tile & Grout Care
Commercial Disinfecting
Carpet Repair
Custom Rug Fabrication
Electrostatic Cleaning
Carpet Stretching
Details
- Year established: 1974
Highlights and features
- We offer over 40 years of specialized flooring expertise.
- Our IICRC-certified technicians ensure industry-standard service.
- Family-owned business with deep local connections.
- 24-hour emergency response for urgent carpet needs.
- Custom solutions for residential and commercial applications.
Associations and certifications
- Institute of Inspection Cleaning and Restoration Certification (IICRC)
What people say
Best experience ever
Expert upholstery cleaning
Spotless results
Careful and thorough
Reliable service
Services
Carpet Steam Cleaning
Our hot water extraction removes deep stains from carpets. Using 180F steam, we eliminate soil and bacteria while preserving fibers. Suitable for homes and businesses with high-traffic areas needing thorough rejuvenation.
Rug Restoration
Professional cleaning for area, Persian, and Oriental rugs. Our in-plant process includes steam cleaning, fringe detailing, and stain protection. Preserves valuable textiles while restoring vibrant colors and textures.
Commercial Disinfecting
Electrostatic disinfecting for businesses and offices. Our EPA-registered solutions kill 99.9% of pathogens on contact. Effective coverage for high-touch surfaces, HVAC systems, and large facilities in healthcare, hospitality, and corporate sectors.
Flooring Installation
Custom carpet and laminate flooring installation. We measure precisely and install with moisture barriers and professional stretching. Available for residential properties and commercial spaces requiring durable, aesthetic flooring solutions.
Carpet Repair
Stain removal, patching, and stretching services extend carpet lifespan. We fix bleach spots and seam issues while maintaining appearance and safety. Commercial clients benefit from minimal downtime during repairs.
People
Carol Gowling
Owner
Leading Normandy Carpet since its founding, Carol Gowling oversees operations with a commitment to quality and customer satisfaction. Her leadership maintains the company's reputation for excellence.
Victor Calderon
Operations Manager
With over 25 years in the flooring industry, Victor Calderon manages day-to-day operations. His expertise ensures clients receive efficient, high-quality service tailored to their specific needs.
Craig Derrick
Business Development Manager
Craig Derrick develops strategic partnerships while maintaining Normandy Carpet's focus on personalized service. He connects clients with solutions that match their residential and commercial flooring requirements.
Vanessa Curtin
Office Manager
Vanessa Curtin manages administrative operations with attention to client communication. Her coordination ensures seamless scheduling and follow-up for residential and commercial appointments.
Ramon Gonzalez
Lead Installer
As lead installer, Ramon Gonzalez executes precise flooring installations. His technical skill and attention to detail guarantee professional results that meet Normandy Carpet's high standards.
Questions
Do you offer emergency carpet cleaning services?
Yes, we provide 24-hour emergency response for urgent carpet cleaning needs, as demonstrated by our same-day service for unexpected stains.
How often should I clean area rugs?
Residential area rugs require professional cleaning every 12-24 months. High-traffic rugs need cleaning every 6-12 months to maintain appearance and longevity.
What areas do you service?
We serve Gaithersburg, Washington D.C., Montgomery County, Northern Virginia, Rockville, Potomac, and Alexandria. Commercial clients include hotels, restaurants, and offices.
Are your technicians certified?
Yes, all cleaning technicians hold IICRC certification for carpet cleaning and restoration, ensuring industry-standard service and technical expertise.
Can you repair damaged carpets?
We offer comprehensive repair services including stain removal, seam fixes, and stretching. These extend carpet lifespan without requiring full replacement.
Do you provide commercial disinfecting?
Yes, our electrostatic disinfecting service targets commercial environments, effectively sanitizing surfaces while minimizing downtime for businesses.
Reviews (5)
Andrew Damoah
Oct 18, 2021
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Positive:Professionalism
Adrian was fantastic. He always does a great job and very professional.
Service:Carpet cleaning
Adrian was fantastic. He always does a great job and very professional.
Service:Carpet cleaning
C. Lee
Oct 18, 2021
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I had not had my all carpets cleaned since 2019, i.e. before the pandemic so they really needed some care. Normandy did the same terrific job that I remembered removing all the stains, even from my Turkish and Pakistani carpets. The pick-up/delivery crew was very professional. Office staff promptly answered my questions about billing. I had a coupon in 2019 for ten percent off so I have asked to be put on the mailing list again. I will use Normandy again and would recommend them to others.
Lynne Myers
Oct 01, 2021
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I unexpectedly became a cat owner 5 plus years ago after I fostered 2 mature cats while trying to find them a good home. In the process, I learned to love the kitties and kept them. My home was furnished before I adopted these cats with carpets and fabrics that were not cat- proof. Thank goodness for Normandy. They have cleaned and repaired my furniture and carpets and did a great job. The servicemen who came to my house were pleasant and professional.
Normandy has my respect and loyalty.
Normandy has my respect and loyalty.
Jamie DeFelice
Sep 27, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Normandy is great. Any time we need our carpets cleaned we will use Normandy. When it is time to replace our carpet Normandy will handle that as well. They are a must use company for your flooring needs.
Service:Carpet cleaning
Normandy is great. Any time we need our carpets cleaned we will use Normandy. When it is time to replace our carpet Normandy will handle that as well. They are a must use company for your flooring needs.
Service:Carpet cleaning
Lee Barnes
Sep 23, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
I Have used them for over 30 plus years always excellent service , especially in small emergencies or scheduled cleanings, and very fairly priced
Services:Carpet cleaning,Upholstery cleaning
I Have used them for over 30 plus years always excellent service , especially in small emergencies or scheduled cleanings, and very fairly priced
Services:Carpet cleaning,Upholstery cleaning
