Business Details
Emergency
services
Professional Plumbing Services in Austin & Bastrop, TX
Austen Plumbing has been a trusted provider of comprehensive plumbing services in Central Texas for over 18 years. Specializing in residential and commercial plumbing solutions, we serve Austin, Bastrop, and surrounding areas with expertise in emergency repairs, leak detection, water heater installations, and drain cleaning. Our team of licensed plumbers combines technical proficiency with customer-focused service, offering 24/7 emergency response and free estimates for all projects. We prioritize long-term client relationships through transparent communication, upfront pricing, and adherence to industry best practices. Our service portfolio includes specialized electronic leak detection, slab leak repair, water softener systems, and comprehensive plumbing maintenance for homes and businesses.With a commitment to quality workmanship and customer satisfaction, we maintain rigorous training standards for our technicians to ensure reliable solutions for every plumbing challenge. Our equipment inventory features leading brands of water heaters, filtration systems, and plumbing fixtures, all installed with manufacturer-backed warranties. We emphasize preventive maintenance programs to extend system lifespans while minimizing emergency repair needs. Our operational philosophy centers on delivering value through efficient service execution and personalized attention to each client's unique requirements.
Services
Drain Cleaning
Leak Repair
Emergency Plumbing
Water Heater Installation
Sewer Line Repair
Pipe Replacement
Electronic Leak Detection
Slab Leak Repair
Water Softener Systems
Plumbing Maintenance
Highlights and features
- 18+ years of industry experience
- 24/7 emergency services available
- Trained and certified plumbers
- Free service/product estimates
- Affordable repair packages
Services
Drain Cleaning
Our professional drain cleaning service removes blockages and buildup from residential and commercial plumbing systems. Using advanced hydro-jetting technology and motorized augers, we clear clogs caused by hair, grease, soap scum, and tree roots. Our technicians identify root causes to prevent recurring issues while maintaining pipe integrity. Regular maintenance improves water flow efficiency and extends system lifespan.
Leak Detection
We employ specialized electronic leak detection equipment to pinpoint hidden water leaks in walls, floors, and underground lines. This non-invasive technology locates slab leaks and pipe fractures without destructive wall cutting. Our technicians perform pressure testing and thermal imaging to identify moisture intrusion sources, preventing structural damage and mold growth.
Water Heater Installation
We install and service both tank and tankless water heating systems for residential and commercial properties. Our experts recommend energy-efficient models based on household size and usage patterns. We handle gas and electric installations, including proper venting and code compliance. Regular maintenance optimizes performance and extends equipment lifespan.
Sewer Line Repair
Our sewer line specialists repair damaged underground pipes using trenchless technology and traditional excavation methods. We address root intrusion, pipe corrosion, and joint failures causing backups and odors. Camera inspections identify problem areas for targeted repairs, minimizing landscape disruption and restoration costs.
Emergency Plumbing
We provide immediate response for urgent plumbing crises including burst pipes, gas leaks, and major water intrusions. Our on-call technicians carry essential replacement parts for same-visit repairs. Emergency service vehicles stocked with specialized equipment ensure rapid problem resolution to protect property and prevent further damage.
People
Austen K. Smith
Master Plumber
Owner and Master Plumber Austen K. Smith brings 18+ years of plumbing expertise to Central Texas. Holding License #M-38347, he oversees all operations and technical training at Austen Plumbing.
Questions
What areas do you service?
We serve Bastrop County, Travis County, and Williamson County including Austin, Bastrop, Smithville, Elgin, and surrounding Central Texas communities.
Do you offer emergency plumbing services?
Yes, we provide 24/7 emergency plumbing services for urgent issues like burst pipes, severe leaks, and sewer backups.
What plumbing services do you specialize in?
We specialize in drain cleaning, leak detection, water heater installations, sewer line repair, pipe replacement, and slab leak repair using advanced electronic detection technology.
Are your plumbers licensed and insured?
Yes, all our technicians are licensed, bonded, and insured with Master Plumber License #M-38347 held by owner Austen K. Smith.
Do you offer free estimates?
Yes, we provide free, no-obligation estimates for all plumbing installations, repairs, and maintenance services.
What payment methods do you accept?
We accept major credit cards, debit cards, cash, and company checks for completed plumbing services.
Reviews (4)
Katie B.
Feb 18, 2021
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We had a pipe bust yesterday during the crazy winter storm, and we called 5-6 plumbers to try to get on a repair list. We expected to have to wait several days with our water turned off. Austen called us back within an hour, asked for details and photos, then told us how to cap the pipe ourselves until he can come fix it!! He spent about 20 minutes on the phone with me, asking for nothing, and declined when I said we'd send money for the consult. We were able to cap the pipe with his instructions and turn our water back on within a few hours of the pipe busting. He's going to be our
Stephanie H.
Sep 27, 2018
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I couldn't begin to explain how amazing of a job Austen did, but I will try! We recently had Austen out to fix plumbing issues with our bathtub and install a new tub. I knew going into this project that we had a mess on our hands and I was very stressed out and overwhelmed about the situation. To make matters worse the first couple plumbers to make it out to our home to do estimates made me feel like this was going to be a huge project and more of an issue then what was expected. So by the time Austen came out I was even more stressed! Not only was he reassuring that it wasn't that big
Wayne Wallace
Jan 02, 2018
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Austen Plumbing came in to my work site (new construction) after the original plumber bailed on me. He assessed the situation and listened to what I wanted and was trying to do. He provided timely estimates for the work I wanted. He performed the work in the estimates as written and made suggestions for improvement when he saw a need for it. He accommodated all of my changes as they came about, again making suggestions for improvement. We are just about at the finish line for this project and his work site has been neat, and he has been professional and on time. During this time I also had two
Jeremy Adams
Jul 26, 2017
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If you are looking for a honest and reliable plumbing company go with Austen plumbing. They got the job done on time at a reasonable rate, with no hidden fees at the end of the job. I highly recommend Austen plumbing for all your plumbing needs.
