Business Details
Emergency
services
Trusted Plumbing, HVAC & Generator Services in Bloomington, IN
At Riverway Plumbing & Mechanical, our mission is to streamline your experience with us, ensuring it is as seamless and straightforward as possible. We pride ourselves on providing top-notch products and services at competitive prices, supported by a team of highly trained, amiable professionals. Your satisfaction is at the core of everything we do, and our commitment to your happiness is unwavering, as we believe our success is directly linked to your contentment. This customer-first philosophy is the cornerstone of our business approach.To uphold our high standards, every member of our team undergoes rigorous screening. We promise that our technicians will arrive at your property in fully stocked vehicles, donning pristine uniforms. They are equipped with drop cloths and booties to protect your home's cleanliness meticulously. And rest assured, upon completion of our work, we will leave your space as tidy as we found it, ensuring a spotless and respectful service from start to finish.
Services
Plumbing Services
HVAC Services
Generator Installation
Water Heater Repair
Sewer Line Repair
Drain Cleaning
Commercial Plumbing
Water Treatment
Emergency Repairs
Trenchless Sewer Repair
Highlights and features
- 24/7 emergency service available
- Upfront pricing with no surprises
- Financing options available
- Locally owned and operated
- Licensed, insured, and highly rated
What people say
Great job
Friendly and professional
Price was more than fair
Positive, professional experience
Prompt and efficient service
Services
Plumbing Services
Our licensed plumbers provide 24/7 emergency and routine plumbing services for residential and commercial properties. From drain cleaning and water heater repair to full bathroom and kitchen remodeling, we handle all your plumbing needs. Our team uses advanced tools like sewer camera inspections and hydro jetting to diagnose and resolve issues efficiently while protecting your property's landscaping through trenchless technology.
HVAC Services
We offer comprehensive heating and cooling solutions including furnace and AC repair, heat pump diagnostics, and energy-efficient upgrades. Our technicians perform seasonal tune-ups and ductless mini-split installations to maintain year-round comfort. With 24/7 emergency HVAC service, we restore system functionality quickly during critical breakdowns while ensuring long-term efficiency through proper maintenance and filter replacements.
Generator Installation
Our whole-home generator installations provide uninterrupted power during outages with automatic transfer switches and natural gas or propane fuel options. We handle system sizing, wiring, and annual maintenance to ensure reliability when severe weather strikes. Our team coordinates permitting and completes most installations in one day while offering ongoing support for both residential and light commercial properties.
Water Treatment
We address hard water issues, bad odors, and chemical contaminants through water softeners, reverse osmosis systems, and whole-house filtration. Our technicians test water quality to identify specific problems like iron content or sediment buildup, then recommend customized solutions that protect plumbing systems and improve drinking water taste while preventing mineral-related appliance damage.
Trenchless Sewer Repair
Our trenchless sewer replacement uses pipe lining technology to install new pipes inside existing ones without disruptive excavation. This method preserves landscaping and driveways while addressing root intrusion, cracks, and corrosion. We perform sewer camera inspections to diagnose issues before implementing durable, code-compliant solutions that typically complete in one day with minimal property disturbance.
People
Neil Patzner
CEO/President
Neil leads Riverway Plumbing & Mechanical with hands-on involvement in customer service and project oversight. He prioritizes integrity, timely execution, and fair pricing while ensuring technical expertise across plumbing, HVAC, and generator installations. His leadership maintains the company's local reputation for quality workmanship and community engagement.
Questions
What types of water heaters do you service?
We service electric, gas, propane, and tankless water heaters for residential and commercial clients.
Do you offer emergency plumbing services?
Yes, we provide 24/7 emergency plumbing and HVAC repair services for urgent issues like burst pipes or system failures.
What areas do you serve?
We serve Bloomington, Ellettsville, Bedford, Clear Creek, Unionville, and surrounding Indiana communities.
Can you repair trenchless sewer lines?
Yes, we specialize in trenchless sewer repair and pipe lining technology to minimize landscaping disruption.
Do you provide financing options?
Yes, we offer financing options to help customers manage larger plumbing, HVAC, or generator projects.
Are your technicians licensed and insured?
Yes, all our plumbing and HVAC technicians are licensed, insured, and undergo rigorous screening.
Reviews (7)
Robert Richards
Dec 06, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Riverway installed a tanklesss water heater, gas furnance and AC at my condo. The products they recommented were good quality. The workmanship and skill level of there employees were exceptional. Their costs were competative. I highly recomment this company for your plumbing and HVAC needs,
Service:Heating system installation
Riverway installed a tanklesss water heater, gas furnance and AC at my condo. The products they recommented were good quality. The workmanship and skill level of there employees were exceptional. Their costs were competative. I highly recomment this company for your plumbing and HVAC needs,
Service:Heating system installation
Elida Camille Behar
Nov 20, 2021
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Riverway scheduled an appointment right away. Noah arrived promptly and expertly installed a new faucet (which I purchased elsewhere) for the basement utility sink. He also installed a new T&P valve for the hot water heater. Noah did not waste any time driving up the hourly charge. He finished quickly and the bill was fairly priced. Great service, and also, at the office with Brie! ... plus, they are located nearby.
Lilly O. Finch
Aug 23, 2021
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Excellent customer service. People who show up when they are supposed to. Clearly communicate the problem and provide options for resolving it. They have earned my business.
Susan Carson
Aug 21, 2021
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Neil was amazing. He came out, truly listened to what I had to say about the flooding that occurred in our basement after the '100 year' thunderstorm. He took his time investigating the problem, went outside and deducted that the water got in through the chimney. He said he just let go of a potentially expensive basement tear up. I am so very grateful. Thank you Neil!
Susan Carson
Susan Carson
Diana Spoolstra
Aug 14, 2021
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NOT FAKE! First time replaced pipe to unclog kitchen drain and husband had to finish the job by removing the REST of the clog from kitchen drain. Were supposed to come assess another clogged drain. Was SUPPOSED to bring camera. After waiting several weeks and calling again, showed up with NO camera and proceeded to make problem worse. AFTER THEY CAME drain was backing up enough to get carpet and cabinet wet in laundry room (halfway across room). Placed urgent call for them to come back...was told he was busy for WEEKS and couldn't come back soon, but she would check and call us back. NEVER called
Nina Yoshida Nelsen
Aug 14, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
I have called riverway for help multiple times both on weekends and during the week, and they are always available to help out! They are knowledgeable and professional and their rates are not expensive
Services:Shower repair,Leak investigation and repair,Tap repair,Drain unblocking
I have called riverway for help multiple times both on weekends and during the week, and they are always available to help out! They are knowledgeable and professional and their rates are not expensive
Services:Shower repair,Leak investigation and repair,Tap repair,Drain unblocking
Rita Hudelson
Jul 28, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
His office assistant was very pleasant and help me with all of my concerns. The owner was very nice to work with and accommodating in getting my old toilet replaced for me. I would recommend them for any plumbing issues. They were great! I would give them 5 stars!
RBH
Services:Toilet repair,Toilet installation
His office assistant was very pleasant and help me with all of my concerns. The owner was very nice to work with and accommodating in getting my old toilet replaced for me. I would recommend them for any plumbing issues. They were great! I would give them 5 stars!
RBH
Services:Toilet repair,Toilet installation
