Business Details
22 Years
experience
Trusted Plumbing Services in El Sobrante, CA
We are a family-owned and operated plumbing business serving the East Bay area since 2004. Our team of 15 dedicated professionals specializes in residential and commercial plumbing solutions, including trenchless sewer repair, hydro-jetting, and manhole rehabilitation. We prioritize customer satisfaction through a 100% guarantee on all work and maintain industry certifications for quality assurance. Our technicians receive comprehensive benefits, ensuring reliable service delivery. We hold preferred vendor status with multiple local municipalities and sanitary districts, reflecting our commitment to excellence.Our service area spans a 50-mile radius from El Sobrante, covering both residential and commercial clients. We maintain full licensing, bonding, and insurance for all operations. Our investment in advanced technologies like trenchless repair minimizes property disruption while maximizing system longevity. We accept major credit cards for customer convenience. Our team undergoes continuous training to maintain technical expertise across all plumbing systems. We actively participate in community development through infrastructure maintenance and emergency response preparedness.
Services
Trenchless Sewer Repair
Hydro-Jetting
Manhole Rehabilitation
Repiping with Copper
Gas Line Repair
Water Heater Installation
Toilet Repairs
Drain Cleaning
Backflow Prevention
Sewer Inspection
Details
- Year established: 2004
Highlights and features
- We offer a 100% satisfaction guarantee on all work
- Our team is fully licensed, bonded, and insured
- We specialize in trenchless sewer repair to preserve your property
- We provide health and retirement benefits to all 15 employees
- Recognized as a Preferred Vendor by local cities and districts
Associations and certifications
- Better Business Bureau
Services
Trenchless Sewer Repair
Our trenchless sewer repair technology preserves landscaping while replacing damaged pipes. This minimally invasive method creates durable pipe linings without excavation, reducing property disruption. Ideal for residential and municipal applications, this solution extends system lifespan while maintaining surface integrity.
Hydro-Jetting
Hydro-jetting removes pipe obstructions using water streams at 4,000 PSI. This chemical-free method clears blockages and buildup without damaging plumbing systems. Commercial and residential properties benefit from thorough cleaning that prevents recurring clogs and maintains optimal flow rates.
Manhole Rehabilitation
We specialize in restoring manhole functionality through structural repairs and corrosion prevention. Our process addresses brick/mortar and concrete deterioration while maintaining access points for utility systems. This critical maintenance prevents water infiltration and extends infrastructure longevity for municipal and industrial clients.
Repiping Services
Our copper repiping solutions address aging plumbing systems in residential and commercial properties. We replace corroded pipes with durable materials that improve water quality and pressure. This comprehensive service includes system design, permit acquisition, and restoration of affected structures.
Gas Line Repair
We provide emergency and scheduled gas line services for residential and commercial properties. Our certified technicians diagnose leaks, replace damaged piping, and perform safety inspections. All work follows strict safety protocols to ensure system integrity and regulatory compliance.
People
Horacio Franco
Owner
Horacio Franco founded H & R Plumbing in 2004 after earning his master plumber license. With over 20 years industry experience, he leads a 15-member team serving the East Bay area. His leadership emphasizes technical excellence and customer satisfaction.
Questions
What areas do you service?
We serve El Sobrante and the entire East Bay area within a 50-mile radius, including residential, commercial, and municipal properties.
Do you offer emergency services?
While we maintain regular business hours, we can address urgent plumbing emergencies through our after-hours contact system.
What payment methods do you accept?
We accept MasterCard and Visa for all services, with payment options available for both residential and commercial clients.
Are your technicians certified?
All our technicians are fully licensed, bonded, and insured with ongoing training in the latest plumbing technologies and safety protocols.
Do you provide service guarantees?
We stand behind our work with a 100% satisfaction guarantee covering all labor and materials used in our plumbing services.
Reviews (5)
Hari Krishnan
Dec 09, 2021
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Positive:Quality
Mr Jonnathon and team is very proficient and neat job on faucet replacement. I would highly recommend.
Service:Repair faucet
Mr Jonnathon and team is very proficient and neat job on faucet replacement. I would highly recommend.
Service:Repair faucet
Corissa Dorethy
Jun 26, 2021
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They were sent via a warranty company. When they showed up and didn't want to even do the work. They almost just stood on my porch and turned around and left. I had to beg they to even look at it. They tried quoting me this huge removing the wall job. But then turned around and told the warranty company it was "grease" (had a different company come - and it was neither of these things) . Which isnt what they said was the problem. But either way nothing was fixed or resolved. They dont want to do warranty work because it doesnt pay. Dont use them. They cant get their stories straight and nothing
Patrick James
Oct 29, 2020
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As mentioned in another review, I also was referred to H&R thru a home warranty repair request. They came on-site and were gone in less than 5 minutes saying they would file the warranty paperwork and complete the repair within a couple days. Its now been 5 weeks and Ive called to follow up with no response. Ive removed my request to use this company going forward.
Lisa Marie
Sep 13, 2020
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Critical:Professionalism,Responsiveness
DO NOT USE THIS COMPANY! I had an appointment scheduled for today. The lady failed to lock in my appt and told me out her own mouth YES she did fail to lock in my appt and the best they can do is reschedule for Monday! Not acceptable Ive been without hot water since Saturday. Thank you for your incompetence!
Service:Repair water heater
DO NOT USE THIS COMPANY! I had an appointment scheduled for today. The lady failed to lock in my appt and told me out her own mouth YES she did fail to lock in my appt and the best they can do is reschedule for Monday! Not acceptable Ive been without hot water since Saturday. Thank you for your incompetence!
Service:Repair water heater
Holly Montalvo
Aug 18, 2020
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Terrible customer service. We had a home warranty and were referred to H&R and had to pay a $75 service fee and were told it would be covered. A plumber came out and said we needed a new toilet and that they would get the paperwork handled and would get back to us that same day. We have five people in our house using one toilet and this was an urgent need. No word back by the next day and I called H & R this morning and was told no update yet. I then reached out to Fidelity Home Warranty and I sat on hold for hours. Finally I was able to receive an automated message regarding our status of our