Business Details
Emergency
services
Your Trusted Portland Plumbing Experts
We are a family-owned and operated plumbing company serving the Portland Metro and Clackamas County areas of Oregon. With over 30 years of combined experience in the plumbing and drain cleaning industry, we pride ourselves on delivering high-quality craftsmanship, affordable pricing, and exceptional customer service. Our team specializes in residential and small commercial projects, including remodels, new construction, repiping, sewer scope inspections, drain cleaning, and emergency repairs.We treat every customer like family, ensuring personalized attention and transparent communication throughout every project. Our goal is to provide reliable, long-lasting solutions while maintaining a commitment to professionalism and integrity. Whether you need routine maintenance or urgent plumbing services, we are dedicated to making your experience seamless and stress-free.
Services
Drain Cleaning
Repipe Services
Sewer Scope Inspections
Faucet Repair
Toilet Repair
Water Heater Installation
Hot Water Recirculation
Pipe Repair
Sink Installation
Garbage Disposal Replacement
Highlights and features
- We offer over 30 years of combined plumbing industry expertise.
- Our family-owned business provides personalized, transparent service.
- We guarantee 24/7 availability for emergency plumbing needs.
- We offer financing options for major plumbing projects.
- Our team handles both residential and commercial projects seamlessly.
What people say
Efficient, honest
Prompt and honest
Creative solutions
Reasonable prices
Quick response times
Services
Drain Cleaning
Our drain cleaning services remove blockages and buildup in residential and commercial plumbing systems. Using advanced equipment, we restore optimal water flow and prevent recurring clogs. Customers appreciate our prompt response times and long-term solutions for maintaining clear drains.
Repipe Services
We specialize in repiping aging or damaged plumbing systems in homes and businesses. Our team replaces corroded pipes with durable materials, improving water pressure and reducing leak risks. Clients value our efficient two-day process and minimal disruption to properties.
Sewer Scope Inspections
Our sewer camera inspections identify issues in underground sewer lines without excavation. This non-invasive method detects cracks, blockages, and root intrusion. Customers benefit from accurate diagnostics and cost-effective repair planning.
Water Heater Installation
We install and repair residential and commercial water heating systems, including tank and tankless models. Our technicians ensure proper setup for energy efficiency and hot water availability. Clients report reliable performance and quick service completion.
Emergency Repairs
Our emergency plumbing services address urgent issues like leaks, burst pipes, and drain failures. Available 24/7, we prioritize rapid response to minimize property damage. Customers consistently praise our after-hours availability and problem-solving expertise.
People
Doug Shinn
Owner/Plumber
With over 30 years in plumbing, Doug Shinn leads service operations and complex repairs. He personally handles emergency calls and ensures project quality. Clients praise his technical expertise and commitment to customer satisfaction.
Lainie Shinn
Owner/Project Manager
Lainie Shinn manages customer relations and project coordination. She provides detailed consultations and oversees commercial tenant improvements. Clients appreciate her clear communication and organizational skills during large-scale projects.
Questions
What areas do you service?
We serve Portland Metro and Clackamas County, including Beaverton, Lake Oswego, West Linn, and Oregon City.
Do you offer emergency services?
Yes, we provide 24/7 emergency plumbing services for urgent issues like leaks and pipe bursts.
What financing options are available?
We offer financing for major plumbing projects to help customers manage larger repair or installation costs.
How quickly can you complete repiping?
Most residential repiping projects are completed in two days with minimal property disruption.
Are your technicians certified?
Our team has over 30 years combined experience and maintains industry-standard plumbing certifications.
Reviews (7)
Brian T.
Sep 29, 2021
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These guys really are a "Five-Star" company. I've had them out to do work at my business three times and they have to fix all the crap the company before them did. They are courteous, ATTENTIVE and after the trouble shooting, fix the issue quickly so we can get back to business. These guys are awesome!!!
Barbara Vote
Aug 10, 2020
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11/26/2019
This is a family owned business and the owners and team members are THE very best. They did a repiping job on our 50-year old two-story house with 2500 square feet, 2.5 baths, kitchen, laundry room and three external spigots. They also repiped us clear out to the curb and the city hook-up (this should always be done but it is optional) and they did it without tearing up our entire yard. Upon completing this hook-up, Doug added a water-to-the-house shut-off valve inside our house -- now no need any longer to go out to front curb to turn off water. Needless to say, we were
11/26/2019
This is a family owned business and the owners and team members are THE very best. They did a repiping job on our 50-year old two-story house with 2500 square feet, 2.5 baths, kitchen, laundry room and three external spigots. They also repiped us clear out to the curb and the city hook-up (this should always be done but it is optional) and they did it without tearing up our entire yard. Upon completing this hook-up, Doug added a water-to-the-house shut-off valve inside our house -- now no need any longer to go out to front curb to turn off water. Needless to say, we were
Leanne D.
Jun 25, 2020
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We've been using Doug and crew for 3 years now and can't say enough great things. They are punctual, communicative, on budget, and get the job done right every time. Incredibly nice people who really care about their customers. Last year we did a bathroom remodel and used a plumber that our contractor recommended instead of 1st Call. Huge mistake. I ended up having to bring 1st Call in to fix all of the finish plumbing so that we could pass inspection. Even though it was last minute, they came in quickly and got the job done right. I won't be using anyone else from here on out!
Finn D.
Apr 02, 2020
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Absolutely the best plumbing service we have ever had! Doug is meticulous in his work, prompt and honest. We have used his services in three different homes over the years and our relatives homes. He was very creative in helping us convert a bedroom into a laundry room and we love it! Very reasonable prices too.
Nicole Z.
Jul 31, 2019
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It's so nice to find a great plumber located so close to home! Doug gave me a very fair estimate for an unusual job, and it ended up being an easy experience on my end from start to finish. I have complete confidence in the quality of the job and appreciate all their hard work, and would not hesitate to call them in the future for any plumbing we need done.
Jennifer G.
Jun 16, 2019
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Nick came out and replaced a leaky hose bib. The new one is working great! He did an excellent job for a fair price. I highly recommend 1st Call Plumbing.
Molly Shaw
Jun 01, 2019
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This is the second time I've called 1st Call and they have been wonderful. They responded to my call immediately, and both times, they've gone out of the way to get to my issues in a super timely fashion. Plus, I find their customer service and work superior and they are very reasonable. I really appreciate businesses like this. Thank you 1st Call.
