Guarantee Carpet Cleaning

Business Details

50+ Years

experience

Emergency

services

Your Trusted Partner for Carpet & Rug Cleaning in Gaithersburg, MD

Guarantee Carpet Cleaning has been a trusted name in Montgomery County, MD, and Northwestern Washington DC for over 50 years. As a locally-owned, family-run company, we treat every home and business as if it were our own, combining cutting-edge technology with personalized service. Our IICRC-certified technicians utilize high-powered truck-mounted steam systems and advanced cleaning processes to deliver deep, effective results for carpets, rugs, upholstery, hardwood floors, and more.

We stand by our work with a 100% satisfaction guarantee and offer 24/7 emergency response for water damage restoration. With decades of experience and endorsements from local carpet retailers, we prioritize transparency, no hidden fees, and eco-friendly solutions. Our commitment to building lasting relationships ensures every client receives exceptional service tailored to their unique needs.

Services

Carpet Cleaning Rug Cleaning Upholstery Cleaning Hardwood Floor Refinishing Water Damage Restoration Tile & Grout Cleaning Spot & Stain Removal

Details

Year established: 1975

Highlights and features

50 years of experience serving Montgomery County and NW DC
IICRC-certified technicians with advanced cleaning equipment
100% satisfaction guarantee on all services
24/7 emergency water damage restoration available
Eco-friendly products safe for families and pets

Associations and certifications

IICRC

What people say

5-star rated Excellent job Highly recommend Spotless results Prompt service

Website

Update Listing

Services

Carpet Cleaning

Our 10-step carpet cleaning process uses truck-mounted steam to sanitize, deodorize, and groom carpets, leaving them fresh and fluffy. High-powered extraction removes deep-seated dirt and allergens, with super-fast dry times. Ideal for residential and commercial spaces, this service extends carpet lifespan while ensuring a healthier environment.

Rug Cleaning

We hand-wash fine area rugs using a 10-step process, including free pickup and delivery. Our climate-controlled facility safely cleans Persian, Oriental, wool, silk, and antique rugs. Woolsafe-approved solutions preserve colors and fibers, while expert repairs address fringes, edges, and weaving. Perfect for preserving valuable investments.

Upholstery Cleaning

Our 8-step upholstery cleaning restores furniture with gentle yet thorough methods. Certified technicians use fabric-specific solutions to remove stains, pet hair, and bacteria, extending furniture life. Safe for delicate fabrics, this service includes optional protector application to maintain freshness between cleanings.

Hardwood Floor Refinishing

Our dust-free screen-and-recoat process revitalizes hardwood floors in one day. UV instant curing allows immediate use, while eco-friendly techniques remove scratches and dullness. Ideal for homes and businesses, this service restores luster without sanding, preserving floor thickness and integrity.

Water Damage Restoration

24/7 emergency services address water extraction, moisture detection, and mold prevention. IICRC-certified teams use advanced drying technology to restore properties after floods, burst pipes, or storms. Rapid response minimizes damage, ensuring structural safety and peace of mind.

People

Bill Emshoff

Owner

Bill Emshoff founded Guarantee Carpet Cleaning over 50 years ago, establishing a legacy of trust and excellence. With decades of industry experience, he prioritizes customer satisfaction and innovative cleaning solutions. Bill's leadership ensures every client receives personalized service and top-tier results.

Rebecca Emshoff

Co-Owner

Rebecca Emshoff partners with Bill to uphold the company's commitment to quality and community. Her focus on operational excellence and client relations has strengthened the business's reputation. Together, they ensure every project meets rigorous standards and client expectations.

Questions

How long will my carpets take to dry?

Carpets dry in 1-4 hours depending on temperature, humidity, and airflow.

Are your cleaning products safe for pets and children?

All products are eco-friendly and safe for families and pets.

Do you move furniture during cleaning?

We move basic furniture but not items with electronics or heavy objects.

Do you guarantee stain removal?

Most spots are removable, but some permanent stains may require replacement.

What areas do you serve?

We serve Montgomery County, MD, and Northwest DC, including Gaithersburg, Rockville, and Bethesda.

Reviews (5)

Write a Review

Renee Steiger

Oct 30, 2021 Report

Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Jason was fantastic--professional, polite, and highly knowledgeable when I had questions. I will always request him for future jobs!!
Services:Carpet cleaning,Pet stain and odour removal

Larry Jacobs

Sep 02, 2021 Report

Carpet came out perfect...Jonathan the driver and delivery man: Called ahead, was excellent (cheerful, helpful, everything you would want)
I am recommending him for the company trip to Tahiti ;-)

Bonnie Burtman

Jun 01, 2021 Report

Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Tina and Jonathan did great job in my buildings. Very friendly carpets look great. Guarantee Carpet Cleaning will do awesome job commercial or residential carpets.
Services:Area rug cleaning,Carpet cleaning,Upholstery cleaning

M. Mack

Apr 22, 2021 Report

Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Today Jason stopped by to take care of my carpet. He was very professional and polite. Jason answered all my questions and now my carpet looks great! I would use this company again.
Service:Carpet cleaning

Alex Harbitz

Oct 12, 2020 Report

Positive:Professionalism,Quality
Owner is very friendly and professional. Decent prices for a great carpet cleaning.