Business Details
14 Years
experience
Emergency
services
Your Trusted Tucson Plumbing Experts
OnTheWay Plumbing has been serving Tucson since 2012 as a locally owned and operated plumbing service. Our commitment to exceptional customer service is reflected in our personalized approach, treating every client like a neighbor. We specialize in prompt emergency response, with technicians available 24/7 to address urgent plumbing needs. Our team consists of certified professionals with over a decade of combined experience, utilizing industry best practices to ensure lasting solutions.We maintain transparency through upfront pricing with no hidden fees, and our veteran-owned status underscores our dedication to community values. Backed by strong warranties and a 75% referral rate, we prioritize preventative maintenance and long-term system reliability while maintaining a clean, professional work environment.
Services
Drain Cleaning
Emergency Plumbing
Faucet Repair
Garbage Disposal
Gas Line Repair
Hose Bib Repair
Plumbing Repiping
Pressure Regulating Valve
Reverse Osmosis
Sewer Line Repair
Details
- Year established: 2012
Highlights and features
- Locally owned with deep community knowledge since 2012
- 24/7 emergency response with guaranteed arrival times
- Certified technicians with 10+ years average experience
- Transparent pricing with no hidden fees or surprise charges
- Backed by industry-leading warranties on all work performed
What people say
Prompt service
Professional technicians
Reasonable price
Thorough explanations
Clean work area
Services
Emergency Plumbing
Our 24/7 emergency plumbing service addresses urgent issues like burst pipes, water heater failures, and sewer backups. Certified technicians use advanced diagnostic tools to resolve problems quickly while minimizing property damage. We guarantee prompt response times for all Tucson residential and commercial clients.
Drain Cleaning
Professional drain cleaning services tackle clogs from grease buildup, hair accumulation, and tree root infiltration. We employ eco-friendly methods and high-tech equipment to restore proper flow while identifying underlying system issues during every service call.
Plumbing Repiping
We specialize in complete plumbing system replacements using durable PEX and copper materials. Our repiping services address corrosion, leaks, and outdated galvanized steel pipes while improving water pressure and quality for Tucson homeowners.
Gas Line Repair
Certified technicians handle gas line leak detection, pipe replacement, and new appliance installations. We follow strict safety protocols and local code requirements while using specialized equipment to ensure leak-free connections for residential and commercial properties.
Reverse Osmosis
Our 5-stage reverse osmosis systems deliver clean drinking water by removing contaminants like arsenic and chlorine. Professional installation under sinks or in basements includes system sizing for optimal efficiency and water conservation.
People
Sergio
Co-owner / Lead Plumber
With over 20 years of plumbing experience since 2003, Sergio leads our team of certified technicians. He specializes in complex repairs and system installations while maintaining direct customer communication throughout every project.
Questions
Do you offer 24/7 emergency plumbing services?
Yes, we provide 24/7 emergency plumbing services for urgent issues like burst pipes, sewer backups, and water heater failures.
What areas do you service?
We serve Tucson and surrounding areas including Vail, Sahuarita, Green Valley, and Oro Valley.
Do you provide free estimates?
Yes, we offer free estimates for all plumbing services with transparent pricing and no hidden fees.
Are your plumbers certified?
All our technicians are certified professionals with 10+ years average experience in the plumbing industry.
What payment methods do you accept?
We accept major credit cards, cash, and checks for all plumbing services and repairs.
Do you offer warranties on your work?
Yes, we provide industry-leading warranties on all plumbing repairs and installations performed by our team.
Reviews (4)
Donovan Gow
Nov 29, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
I had an excellent experience working with Sergio. He was very responsive, showed up on time, and quickly diagnosed and explained our issue. He provided an inexpensive fix and explained potential issues with our regulator valve to watch in the future. He seems like a straight shooter and I'll use him again for future plumbing needs.
I had an excellent experience working with Sergio. He was very responsive, showed up on time, and quickly diagnosed and explained our issue. He provided an inexpensive fix and explained potential issues with our regulator valve to watch in the future. He seems like a straight shooter and I'll use him again for future plumbing needs.
Sherry McClurkin
Nov 24, 2021
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Thanksgiving Day, I moved into my new home built in 1999, and the hot water heater (original) was leaking. It passed the pre-move-in inspection then died. I'm also new to the area so didn't know who to call. I looked at reviews and reached out to 2 plumbers and left 2 messages. On The Way Plumbing Returned My Call .. On Thanksgiving Day .. A Holiday! They fit me into the schedule early the next morning, identified the problem, identified other issues with the 20 year old plumbing, attended to my request for a whole-house water purifier, removed the old/dead hot water heater, and Returned the very
Scott Huntley
Nov 04, 2021
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I called yesterday because the main water valve to my house sprung a leak on Sunday. I spoke with Sergio over the phone and he was willing to commit his time to come out when other companies I called wouldnt commit to anything other than, one of our technicians will call you. Sergio came when he said he would and got right to explaining why the pipe burst and how much the repairs would cost. He got me back up and running in what seemed to be mere minutes. I really appreciated his candor, friendliness, and problem solving work ethic. Thank you!
Karen Smith
Oct 20, 2021
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Sergio was terrific. Knowledgeable and Pleasant, explained and showed what the problem was, and was upfront with costs and parts needed. His work was done in a reasonable amount of time, and frankly his charge was very reasonable. We were so pleased with his work anD cost that when we needed other work done, he was the first one we called. Again his work was excellent and cost reasonable. On the Way is on the fridge and the only place we will call for plumbing work in the future. Thank you Segio.
