Business Details
26 Years
experience
Emergency
services
Trusted HVAC & Plumbing Services in Palm Desert
Priority One Air Conditioning and Heating Conditioning and Heating has been a family-owned business deeply rooted in the Coachella Valley community for over 25 years. Our team of NATE-certified technicians delivers reliable HVAC and plumbing solutions tailored to the unique needs of Palm Desert and surrounding areas. We prioritize honest, transparent service and have built a reputation for same-day repairs, energy-efficient installations, and 24/7 emergency support.With a focus on customer satisfaction, we ensure every home remains comfortable year-round through expert AC, heating, and plumbing services. Our commitment to quality extends to continuous training, community involvement, and personalized care that treats every home like our own. From routine maintenance to urgent repairs, we combine technical expertise with a dedication to exceeding client expectations.
Services
AC Repairs
Heating Services
Plumbing Repairs
Flood Prevention
Heat Pump Services
Water Heater Installation
Drain Cleaning
HVAC Maintenance
Emergency Repairs
Energy Efficiency Upgrades
Details
- Year established: 2000
Highlights and features
- 24/7 Emergency Service: Available when you need us most.
- Local Experts: Serving Palm Desert and Coachella Valley for 25+ years.
- Certified Professionals: NATE-certified technicians with ongoing training.
- Satisfaction Guaranteed: Honest estimates and no hidden fees.
- Community-Focused: Deeply rooted in the Coachella Valley community.
Associations and certifications
- NATE
What people say
Great service
Professional employees
Quick response
Honest pricing
Reliable repairs
Services
AC Repairs
Our NATE-certified technicians provide fast, reliable AC repairs for refrigerant leaks, frozen coils, and system malfunctions. Same-day service ensures your home stays cool during desert heat. We prioritize long-term solutions to prevent recurring issues.
Heating Services
From furnace repairs to heat pump installations, we ensure efficient heating for Palm Desert winters. Our team addresses uneven heating, thermostat issues, and system upgrades with energy-saving solutions tailored to your home.
Plumbing Repairs
We handle burst pipes, clogged drains, and water pressure problems with 24/7 emergency support. Advanced leak detection technology minimizes damage while ensuring lasting repairs for residential plumbing systems.
Flood Prevention
Comprehensive inspections identify risks like faulty valves and high water pressure. Our proactive approach safeguards homes against leaks and flood damage through system maintenance and upgrades.
Annual Service Agreement
The Priority Annual Service Agreement includes biannual HVAC inspections, filter replacements, and priority emergency access for $150/year. This plan extends system lifespan and improves energy efficiency with routine professional care.
People
Roy Meghnagi
Founder
Roy Meghnagi founded Priority One with a commitment to honest, customer-first service. With over two decades in HVAC, he built the company on principles of transparency, community focus, and technical excellence.
Jhonatan Urbina
Service and Technician Manager
Jhonatan Urbina leads our technical team with expertise in HVAC diagnostics and repairs. His attention to detail and customer-centric approach ensure every service call meets Priority One's high standards for quality and reliability.
Questions
How quickly can I get an appointment?
We offer same-day service for most HVAC and plumbing needs, with 24/7 emergency repair availability.
Do you provide free estimates?
Yes! Contact us to schedule a free estimate for system installations or major repairs.
Are your technicians certified?
All technicians are NATE-certified with ongoing training in the latest HVAC and plumbing technologies.
What areas do you serve?
We serve Palm Desert and the entire Coachella Valley, including emergency repairs for residential properties.
Do you offer financing options?
Yes! We provide 0% financing for 12 months on qualifying HVAC and plumbing projects.
Reviews (5)
Adriana M.
Jan 07, 2022
Report
I had great service the first time i hired them so i bought the summer and winter service package, today a tech came to do the winter service and said " i needed a new motor, about $500. I asked him how was that possible if I've been using my heater for the past few weeks with no problem and he said he didn't know but it wasn't working any more and the motor needed to be replaced. I insisted there was no problem with it before he got there and he said he was gonna check if maybe its something else. It worked again and he said the wires weren't installed correctly, (last
Frank Z.
Oct 30, 2021
Report
I had an issue with the thermostat I just installed and called in for same day Saturday service. Mallory was great on the phone and got me a tech in less then 3 hrs. Ardan was great! He troubleshot quickly and resolved a small wiring issue with my wiring on my roof top unit. Friendly, fast, professional and knowledgeable at a great price. Thank you Adrian for making my home cool again!
William S.
Oct 13, 2021
Report
We've owned our home in La Quinta for 18 months and have had four HVAC companies (2 were during the one year home warranty period) and Priority One was the first company that didn't try to sell us something we didn't need. Our techs, Jhonatan and Christian, were polite, professional and knew what they were talking about. We signed up for their maintenance program and couldn't be happier.
Jean Y.
Jul 15, 2021
Report
These guys are the best. It's always so nice when you find someone you trust. We have been using them for a number of years now, both for AC and plumbing work. They are nice, dependable, and trustworthy. We referred them to a neighbor who was told their HVAC unit needed to be replaced. Roy at Priority One came out and told them that the unit was getting old, but it could easily be repaired, rather than replaced. Saved them TONS of money and the unit is still functioning 3 year later. They have serviced our aging HVAC unit for years, but it finally died on us. Priority was wonderful
Chris F.
Jul 08, 2021
Report
Honesty. Employees. Owner. Service. Professionalism. Knowledge. Absolutely the best in all categories.
