A Stepping Stone

Business Details

36 Years

experience

Emergency

services

Your Trusted HVAC Partner in Plant City, FL

A Stepping Stone has been a trusted provider of residential and commercial HVAC services in central Florida since 1990. Founded by Sam and Denise Stone as a family-owned business in Plant City, we have grown to become one of the region's largest and most respected HVAC companies. Our team combines decades of experience with a commitment to quality and integrity in every service we deliver. We specialize in air conditioning repair, heating system maintenance, ductwork solutions, and indoor air quality improvements tailored to Florida's climate. Our technicians are trained to handle all equipment types, from split systems to commercial units up to 25 tons.

We offer senior citizen and military discounts, extended warranties, and energy-efficient solutions to meet diverse customer needs. Our 24/7 emergency services ensure homeowners and businesses can rely on us for urgent HVAC issues. With over 115,000 satisfied customers, we prioritize timely, guaranteed service at competitive prices. Our team includes professionals trained directly by our late founder, maintaining the standards he established. We serve both residential and commercial clients across central Florida, including the greater Tampa Bay area.

Services

AC Repair Heating Repair Ductwork Repair Maintenance Agreements Installation

Details

Year established: 1990

Highlights and features

We have over 30 years of experience serving central Florida's HVAC needs
Family-owned business with founder-trained technicians maintaining legacy standards
24/7 emergency services for urgent heating and cooling issues
Specialize in both residential and commercial HVAC systems up to 25 tons
Offer senior, military, and first responder discounts with extended warranties

What people say

Knowledgeable technicians Prompt emergency response Competitive pricing Reliable service Professional staff

Website

Update Listing

Services

AC Repair

Our AC repair services address residential and commercial cooling systems in Florida's climate. We handle split systems, package units, heat pumps, and gas systems. Technicians diagnose and fix issues with compressors, refrigerant levels, and electrical components to restore efficient cooling.

Heating Repair

We provide comprehensive heating system maintenance and repairs for electric heat, gas furnaces, and hybrid systems. Our technicians ensure reliable winter heating through component inspections, safety checks, and efficiency optimizations for both residential and commercial properties.

Ductwork Repair

Our ductwork services include repair, replacement, cleaning, and sanitizing for residential and commercial HVAC systems. We address leaks, blockages, and contamination issues to improve airflow efficiency and indoor air quality in both new and existing installations.

Maintenance Agreements

We offer customized maintenance agreements for residential and commercial HVAC systems. These plans include regular tune-ups, filter replacements, and priority emergency service to extend equipment lifespan and maintain optimal performance year-round in Florida's climate.

Installation

Our installation services cover complete HVAC system replacements and new installations for residential and commercial properties. We handle ductwork layout, equipment selection, and energy-efficient upgrades including HEPA filtration systems and UV air purification technologies tailored to Florida's humidity challenges.

People

Sam Stone

Founder

Sam Stone co-founded A Stepping Stone in 1990 and trained his sons and team to maintain high service standards before his passing in 2009.

Denise Stone

Co-Founder

Denise Stone helped establish A Stepping Stone as a family business in 1990, supporting its growth into a trusted HVAC company in Plant City.

Questions

What HVAC services do you offer for residential customers?

We provide AC repair, heating system maintenance, ductwork solutions, indoor air quality improvements, and installation services for homes in central Florida.

Do you service commercial HVAC systems?

Yes, we handle commercial HVAC systems up to 25 tons including maintenance, repairs, and installations for businesses in the Tampa Bay area.

Are your technicians certified?

Our team includes professionals trained directly by our founder, with expertise in all HVAC equipment types and modern efficiency standards.

Do you offer emergency HVAC services?

We provide 24/7 emergency HVAC services for urgent cooling and heating issues with same-day response available across central Florida.

What payment options are available?

We accept major credit cards and offer financing options for larger HVAC projects - please contact our office for specific payment arrangements.

Do you provide service warranties?

Yes, we offer extended warranties on parts and labor for HVAC installations and major repairs as part of our service agreements.

Reviews (6)

Write a Review

Jann Barrett

Sep 20, 2021 Report

Our A/C unit is only 7 years old. I called A Stepping Stone for a minor issue. My condensate drain was clogged. They claimed to have fixed it. A few days later, our overhead unit was dripping even more. I called them and they scheduled us for service 2 days later. The technician claimed the previous technician didn't replace the AC drain line cap appropriately, which was causing the problem. He said he fixed it. 2 mins later, more dripping. So, he angled our drain pan, so it would flow better towards the drain line. Meanwhile he tells me, it going to cost $9500, should we have to replace our unit

Claudia Ritter

Aug 17, 2021 Report

Positive:Professionalism,Punctuality,Quality,Value
This company I have worked with for years.They are the best in Plant City. My technician is Jayson and he does an excellent job.
Services:AC maintenance,Heating equipment repair & installation,Cleaning,AC repair

C. Grubbs

Aug 05, 2021 Report

Integrity and transparency are of no importance to this company. I notified them of the AC not cooling. Tech #1 came out and stated that the TXV (valve) is the issue. I paid the $95.00 fee & was then quoted $520.00 for the repair. The part came in and Matt said he can install today. Due to short notice, I declined but requested and agreed to Friday as the first call in the AM. Matt said that Tech #1 lives in Winter Haven and will keep the part on his truck so he can come directly to my home. Also, expect a call around 7:30am before his arrival. No call, No show. I had to call the company to

Melissa Badcock

Jul 31, 2021 Report

I am absolutely appalled by this company. We returned from vacation to our A/C not cooling properly. The unit is 6 months old, and is under warranty. I was promptly called back by an A/C tech, who said he would be there within an hour. He never showed up or called to say he couldn't make it. In lieu of wasting an evening, and potential AC issues, I asked for a complimentary maintenance request for a cleaning the drain lines. I was immediately denied, due to the fact this is normally a homeowner's responsibility. I asked for the owner's information so I could talk to them directly versus going through

Sydney McAllister

May 26, 2021 Report

Positive:Professionalism,Quality
Great service experience for my maintenance. My service technician Nagee was polite and professional. Took the time to tell me about my maintenance and decided to purchase the ultraviolet lights for my to air handlers. Came out the same day as well to take care of my AC system. Thanks!!
Service:HVAC maintenance

Matt Rhine

May 11, 2021 Report

Thank you Matt, Denise, Marcus and the staff at A Stepping Stone. You guys diagnosed and resolved our AC trouble in swift time and kept us updated along the way. My family has enjoyed your services for years and we will continue to do so.