Business Details
Emergency
services
Expert HVAC Services in New Orleans
Tropical AC and Heat is a locally owned and operated air conditioning company dedicated to maintaining the comfort of homes and businesses in Louisiana. Founded on principles of honesty and reliability, we specialize in HVAC repairs, installations, and maintenance, leveraging years of hands-on experience to deliver efficient solutions. Our team of certified technicians prioritizes customer satisfaction, offering 24-hour emergency service, transparent pricing, and a one-year warranty on all repairs. As a family-owned business, we emphasize community involvement and have built a reputation on long-lasting relationships with our clients.Our commitment to quality is underscored by our BBB accreditation, EPA 608 certification, and use of factory-trained technicians. We ensure every service call addresses immediate needs while promoting long-term system efficiency, from diagnosing cooling issues to installing energy-efficient units. Our Saturday service and rapid response times reflect our dedication to convenience and reliability, making us a trusted choice for HVAC needs in the region.
Services
AC Repair
HVAC Installation
Maintenance
Emergency HVAC
Commercial HVAC
Highlights and features
- Skilled technicians with industry certifications and local expertise
- 24-hour emergency service for urgent cooling needs
- Transparent pricing with no hidden fees
- BBB Accredited Business with an 'A' rating
- Factory-trained technicians using high-quality parts
Associations and certifications
- BBB
- EPA 608
What people say
Great customer service
Highly recommend
Professional and knowledgeable
Fast response times
Excellent quality of work
Services
AC Repair
Our AC repair service addresses cooling system malfunctions, including refrigerant leaks, thermostat issues, and electrical failures. We restore efficient operation to reduce energy costs and prevent further damage. Customers praise our rapid response times and transparent diagnostics for resolving urgent comfort issues.
HVAC Installation
We install energy-efficient HVAC systems tailored to your property's cooling needs. Our process includes proper ductwork assessment and performance testing to ensure long-term reliability. Clients benefit from improved indoor air quality and reduced utility bills with modern, high-efficiency units.
Maintenance
Regular maintenance extends system lifespan while optimizing performance. Our technicians clean coils, check refrigerant levels, and calibrate thermostats to maintain peak efficiency. Preventative care reduces emergency repair risks and sustains lower energy consumption throughout the year.
Emergency HVAC
We provide urgent HVAC repair services for critical system failures outside regular business hours. Our rapid response team addresses leaks, complete shutdowns, and other emergencies affecting comfort and safety. Customers highlight our availability and prompt resolution of urgent issues.
Commercial HVAC
Our commercial HVAC solutions cater to business cooling needs with minimal operational disruption. Services include system assessments, tailored installations, and scheduled maintenance for consistent performance. We prioritize energy efficiency and reliability for commercial properties across the service area.
People
Edward
Owner
Edward leads Tropical AC and Heat with over a decade of HVAC experience, emphasizing customer satisfaction and technical excellence. His hands-on approach ensures every repair and installation meets high standards. Known for prompt service and clear communication, he has built lasting client relationships through reliability and expertise.
Questions
What HVAC services do you offer?
We provide AC repair, HVAC installation, maintenance, emergency services, and commercial HVAC solutions for residential and business clients in Louisiana.
Do you offer emergency HVAC repairs?
Yes, we provide 24-hour emergency HVAC repair services for urgent cooling system failures affecting comfort or safety.
Which areas do you service?
We serve Covington, Mandeville, Slidell, New Orleans, Metairie, and surrounding Louisiana areas for all HVAC needs.
What certifications do your technicians hold?
Our team includes EPA 608-certified and factory-trained technicians, ensuring environmentally responsible and technically proficient HVAC services.
Is financing available for HVAC installations?
Currently, we do not offer financing options for HVAC installations or major repairs.
What maintenance benefits do you provide?
Regular maintenance improves system efficiency, extends lifespan, and reduces energy costs through coil cleaning, refrigerant checks, and thermostat calibration.
Reviews (4)
Sharon Lilly
Jul 23, 2019
Report
BEWARE! I have a home warranty. Tropical A/C will take the service call money and fill the unit with freon at $75 per pound and then tell you that almost everything is not covered by the warranty. I asked for a recall appointment since it was 90 degrees upstairs just 2 weeks after they came out. Since they knew they were not getting more money from me, they said they couldn't come out for 10 days.
I waited the 10 days and took the day off and they never showed. They screened my calls and would not answer, but they did answer when the home warranty company called. I would not recommend them.
2
I waited the 10 days and took the day off and they never showed. They screened my calls and would not answer, but they did answer when the home warranty company called. I would not recommend them.
2
Greg Gibson
Dec 29, 2018
Report
They were able to get us in within hours of our call. Tech showed up on time, well dressed and presentable. He was knowledgable and well spoken and communicated the issues of our system both very technical and in terms easily understood. Even if it wast great news. I am personally thankful for our tech, as we have been dealing with a home warranty company prior to this. They had sent two different techs at two different time and both gave different explanations as to why unit wasn't working. None of which was the actual problem. I can not recommend this company in any higher regards.
Jean Lafitte
Oct 30, 2018
Report
Great customer service and reasonable prices. A real pleasure to do business with. I highly recommend them to all of my friends and family.
Audra St Pierre
May 15, 2018
Report
Very professional, affordable and knowledgeable. Great customer service and excellent quality of work.
