Business Details
23 Years
experience
Your Trusted Partner for Residential & Commercial Cleaning in Austin
Welcome Home Cleaning has been serving the Austin area since May 2003, establishing itself as the longest-running residential cleaning service in the region. As a locally owned and operated business, we prioritize personalized service over impersonal corporate structures. Our team undergoes rigorous training to ensure proficiency in using high-quality cleaning products and techniques tailored to maintain all surfaces effectively. We guarantee punctuality with a two-hour arrival window and maintain transparency in our operations.Recognized through multiple awards, we serve hundreds of customers annually with flexible cleaning plans ranging from one-time services to recurring arrangements. Our commitment to excellence extends to specialized services including move-in/move-out preparations and deep carpet cleaning, ensuring homes are not just clean but healthier environments. We emphasize community involvement and maintain full insurance, bonding, and licensing for client protection.
Services
Residential Cleaning
Commercial Cleaning
Carpet Cleaning
Move-In/Out Cleaning
Deep Clean Package
Make Ready Package
Light Commercial Cleaning
Interior Window Cleaning
Bathroom Mold Treatment
Gift Certificates
Details
- Year established: 2003
Highlights and features
- We have over 19 years of experience in residential cleaning in Austin.
- Our team is professionally trained and uses superior quality cleaning products.
- We offer flexible cleaning plans and specialized packages for all needs.
- We are locally owned and deeply committed to community service.
- We are fully insured, bonded, and licensed for your protection.
What people say
Spotless and fresh
Prompt and friendly
Outstanding service
Efficient and courteous
Attention to detail
Services
Residential Cleaning
Our residential cleaning service provides comprehensive care for occupied homes. We offer flexible scheduling options including weekly, bi-weekly, and monthly visits. Our trained professionals handle dusting, vacuuming, bathroom sanitization, and kitchen cleaning while using eco-friendly products. This service ensures a consistently clean living environment without long-term commitments.
Carpet Cleaning
Professional carpet cleaning revitalizes your flooring through a four-step process. We begin with vacuuming, followed by pre-treatment for stains, then steam cleaning with industrial equipment, and finally deodorizing. This method removes embedded dirt and allergens, improving indoor air quality while extending carpet lifespan through deep-cleaning technology.
Move-In/Out Cleaning
Specialized cleaning for vacant properties ensures homes are show-ready or move-in ready. Our technicians perform deep cleaning of all surfaces, including baseboards, windowsills, and fixtures. This service addresses high-traffic areas and often-overlooked spots like interior windows and light switches to present properties in optimal condition.
Commercial Cleaning
Light commercial cleaning caters to offices, banks, and event spaces. Our team handles floor maintenance, restroom sanitation, and surface dusting across common areas. We accommodate specific business needs through customizable add-ons and flexible scheduling options while maintaining consistent service quality across all commercial properties.
Deep Clean Package
This enhanced service adds detailed attention to standard cleaning tasks. Includes baseboard wiping, blind dusting, door frame cleaning, cabinet exteriors, and hard water treatment. Designed for clients seeking thorough maintenance beyond routine cleaning while maintaining a focus on health and hygiene standards.
Questions
What residential cleaning services do you offer?
We provide weekly, bi-weekly, and monthly cleaning for occupied homes including dusting, vacuuming, bathroom sanitization, and kitchen cleaning with flexible scheduling options.
Do you offer move-in/move-out cleaning?
Yes, our Make Ready Package prepares vacant homes for occupancy or sale with deep cleaning of all surfaces, including baseboards, windowsills, and fixtures.
What commercial cleaning services are available?
We handle light commercial cleaning for offices, banks, and event spaces with customizable add-ons and flexible scheduling tailored to business needs.
How does your carpet cleaning process work?
Our four-step process includes vacuuming, pre-treatment, steam cleaning, and deodorizing to remove allergens and restore carpet quality using industrial equipment.
What areas do you serve?
We serve Austin and surrounding communities including Cedar Park, Georgetown, Leander, Round Rock, and Pflugerville within our standard service area.
Are you insured and licensed?
Yes, we maintain full insurance coverage, bonding, and proper licensing to ensure client protection and service reliability.
Reviews (5)
Grace Lee
Jan 18, 2022
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Short version: I requested specific services and 50% of it was done. I was offered basically a 20% discount for half the work performed. My advice? If you decide to go with this service, if you request certain things over the phone, make it clear again what needs to be done upon arrival BEFORE they start cleaning AND ask them politely to stay while you double check when finished. Otherwise, relatively clean areas will be deep cleaned. Keep reading if you want details. If you are considering hiring Welcome Home Cleaning Services, do not make the same mistake I made. I requested for deep
Carolyn Rowland
Nov 03, 2021
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Reaching the office by phone is impossible. First, they skipped me on my regular week and insisted Id changed it to every 3 weeks. Then they promised our preferred house cleaners and today sent another team. They did not wear masks. They arrived 45 min prior to the window of time I was given. They did not use the floor product we asked that they use. When you can reach them they try to help but today was just the last straw.
Rosemary C. C.
Nov 03, 2021
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From start to finish, working with Welcome Home Cleaning Service was a joy. They are responsive, affordable, fast, professional -- and amazing! I can't say enough about this service, especial after having many bad experiences with cleaning companies. My house has not been this clean since we bought it 10 years ago!
Kimberly B.
Oct 06, 2021
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I left a message on Saturday and spoke with Amy on Monday and Tuesday after my home was "cleaned" last Friday. I have requested a call from a manager, and I still HAVE NOT received a phone call from a manager. I do not believe this is good customer service. This company sent 2 employees to clean my home for a "Move-Out" cleaning, and within 24 hours I responded to let them know of items that were missed in cleaning (cobwebs on blinds and lights, dirty pantry shelves, dirty floor). Amy offered to send a crew back on Monday (too late), I declined because I needed my house
Chris H.
Sep 28, 2021
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Amanda and Erica called ahead - showed up on time - came in and did a great job. They were thorough. They were also a friendly pair - so I was comfortable letting them in to work. They were both very keen to make sure I was happy with the work they had done and was satisfied with every aspect. They were booked for a move out service - if it's Amanda and Erica - I 110% recommend.
