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HRI Plumbing HRI Plumbing
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Your Trusted Jacksonville Plumbing Experts
At HRI Plumbing, we are committed to delivering reliable, high-quality plumbing solutions with a focus on excellence and customer satisfaction. Our mission is rooted in honesty, respect, and integrity, ensuring every project reflects our core values. With years of experience serving residential and commercial clients in Jacksonville, Springfield, Rushville, and surrounding areas, we pride ourselves on building lasting relationships through exceptional service. Our team of certified technicians provides 24/7 emergency support, utilizing genuine factory-authorized parts and innovative solutions tailored to meet diverse plumbing needs.

From repairs and installations to maintenance plans, we prioritize transparency, offering comprehensive estimates and upfront pricing. Our dedication to eco-friendly practices and community-driven service sets us apart, ensuring every client receives personalized attention and lasting value. We guarantee customer satisfaction and stand by our work, making HRI Plumbing the trusted choice for all plumbing requirements.
Services
Water Heater Repair Septic Tank Repair Drain Cleaning Sewer Line Replacement Plumbing Maintenance Clogged Drain Repair Water Filtration Installation Sump Pump Repair Garbage Disposal Repair Leak Detection
Highlights and features
  • Certified and experienced technicians ensure top-quality service.
  • 24/7 emergency services for urgent plumbing needs.
  • 100% customer satisfaction guarantee on all work.
  • Eco-friendly solutions for sustainable plumbing systems.
  • Locally owned and operated with deep community ties.
What people say
Prompt, professional, highly skilled 24/7 emergency support Transparent pricing Eco-friendly solutions Certified technicians
Update Listing
Services
Water Heater Repair
Our experts diagnose and repair water heater issues efficiently, ensuring lasting performance. We handle leaks, malfunctions, and replacements with certified technicians and genuine parts. Customers benefit from prompt service and upfront pricing for residential and commercial systems.
Septic Tank Repair
Comprehensive septic tank inspections, repairs, and replacements are offered with eco-friendly practices. Our team addresses clogs, leaks, and system failures using advanced diagnostics. Clients receive transparent cost estimates and durable solutions tailored to property needs.
Drain Cleaning
Professional drain snaking and jetting services clear blockages in residential and commercial plumbing. We use high-tech equipment for fast, effective results. Preventative maintenance plans help avoid future clogs and extend system longevity.
Sewer Line Replacement
We specialize in sewer line replacement for damaged or aging systems. Our methods minimize property disruption while ensuring long-term reliability. Technicians conduct camera inspections to identify issues and provide cost-effective repair options.
Plumbing Maintenance
Customizable maintenance memberships cover kitchens, bathrooms, water heaters, and outdoor systems. Plans include regular inspections, priority scheduling, and discounts on repairs. Clients enjoy reduced emergency risks and extended equipment lifespan through proactive care.
Questions
What services does HRI Plumbing offer?
We provide water heater repair, septic tank services, drain cleaning, sewer line replacement, and plumbing maintenance for residential and commercial clients.
Are financing options available?
Yes, we offer flexible financing plans for plumbing repairs and installations, with budget-friendly monthly payments and special promotions.
Do you provide 24/7 emergency service?
Yes, our team is available 24/7 for urgent plumbing issues like leaks, clogs, and system failures.
What areas do you serve?
We serve Jacksonville, Springfield, Rushville, New Berlin, Pleasant Plains, IL, and surrounding regions.
What guarantees do you offer?
We guarantee 100% customer satisfaction, upfront pricing, and use of genuine factory-authorized parts for all repairs.
How can I schedule an appointment?
Call (217) 334-4545 or book online for immediate assistance. Emergency services are available day or night.
Reviews (7)
Ben McCloughan
Sep 25, 2021 Report
Josh got me out of a real pickle tonight. He showed up after 9 without complaint and promptly unclogged my sewer line. He was friendly, knowledgeable, and professional. I wont forget this. Many thanks.
Toni Judnitch
Jul 07, 2021 Report
Josh Rees showed up on time and got right down to work. The man is a plumbing genius! Fixed our issue so fast it was almost embarrassing. Cannot recommend HRI and Aire Serv more highly. Every person Ive worked with, from the office staff who schedule appointments (Amanda, Jill, etc.) to the techs (Josh, Brandon, Joe), has been truly professional, kind, and really, really good at what they do.
Julie Brackett
Jun 01, 2021 Report
Positive:Professionalism
Troy was very polite and professional at all times. Answered all our questions and set out a course of action for us. Will continue to use HRI and recommend them to anyone who asks about their services.
Carol Rowe
May 26, 2021 Report
Skilled plumbers and their willingness to keep at it until they are sure they have solved the problem. Their consideration for the customer and their home. All the people that I have dealt with are respectful and have a desire to do the job correctly.
LeRoy Brown
May 20, 2021 Report
We are in the middle of a bathroom remodel. Our new vanity is moving 2 feet from the original location within the same room. We already have the new CPVC and PVC pipes stubbed out under the house. HRI came over to give us a quote to make the connections under the house as well as cap off the toilet supply line so that the new flooring can be installed. This job should take any good plumber 1-2 hours.
HRI quoted us $753. That price is OUTRAGEOUS !! The worst part about it was that we had to pay HRI $99 just to come out to give us this RIDICULOUSLY OVERPRICED quote.
Needless to say, we DID NOT
Anna Thiel
Apr 30, 2021 Report
I can't say enough about how impressed I am with HRI Plumbing and the plumber they sent to repair the leaks in my 1891 farmhouse! Bland was the most professional, trustworthy and personable serviceman I've ever had enter any home I've ever lived in. HRI always let me know when he was on his way and who I should expect to come to my door. Bland… gave me a fair estimate and returned at a convenient time for the repairs. HRI was very understanding of my busy schedule and made accommodations for me. Bland didn't just do a great job fixing the leaks I had under my sink and on my water heater
Duane Clinnin
Apr 02, 2021 Report
Wow. Bought our home less than a month ago and the sewer failed. Called several companies on a Saturday with sewer water in the basement. HRI was the only one to respond. Clay, Jeremy, Josh, Bland, and the whole team at HRI did an amazing job at getting us back in our home as soon as possible. They handled everything from start to finish, including… coordination with the city and excavating crews to not only get the job done, but to do it right. Very professional from uniforms, email notices of techs who will be onsite, to communication about the ongoing project. Overall excellent company