Business Details
13 Years
experience
Emergency
services
Trusted Carpet & Upholstery Cleaning Services
Clean Customs was founded in 2013 with a mission to deliver exceptional cleaning solutions tailored to each client's unique needs. As a locally-owned business in Spokane, Washington, we combine owner-operated oversight with over 15 years of corporate experience from our founder BJ Bower to ensure unparalleled service quality. Our team specializes in eco-friendly carpet cleaning, air duct sanitation, tile restoration, and upholstery care using low-moisture technology that protects both indoor air quality and the environment. We maintain a 5-star reputation through transparent pricing, free estimates, and a commitment to resolving even the most challenging pet odor issues. Our technicians undergo rigorous training to meet industry standards while providing personalized attention that has earned us a BBB A+ rating.We serve residential and commercial clients across Spokane Valley, Coeur d'Alene, and surrounding areas, offering same-day service options and flexible payment methods. Our process includes pre-inspection assessments, specialized spot treatments, and post-cleaning verification to guarantee satisfaction. With over a decade of operational experience, we've developed proprietary methods that combine advanced equipment with natural cleaning solutions. Our focus extends beyond surface cleaning to address allergens, bacteria, and structural contaminants in carpets, HVAC systems, and upholstery. We maintain 24/7 availability for emergency scheduling while adhering to strict cancellation policies that respect both client and technician time commitments.
Services
Carpet Cleaning
Tile Cleaning
Air Duct Cleaning
Upholstery Cleaning
Pet Stain Removal
Details
- Year established: 2013
Highlights and features
- 5-Star customer reviews across multiple platforms
- Eco-friendly low-moisture cleaning technology
- Locally owned since 2013 with regional expertise
- Owner-operated with direct quality oversight
- Free estimates and transparent pricing structure
Associations and certifications
- Better Business Bureau (BBB)
What people say
Fantastic job
Professionalism
Eco-friendly methods
Highly recommended
Spotless results
Services
Carpet Cleaning
Our carpet cleaning service utilizes hot water extraction and low-moisture technology to remove deep-seated dirt and stains. We employ eco-friendly solutions safe for families and pets while preserving carpet warranties. Our technicians perform pre-inspections, spot treatments, and post-cleaning verification to ensure complete satisfaction.
Air Duct Cleaning
Professional air duct cleaning removes allergens, dust, and contaminants from HVAC systems. Our process improves indoor air quality and helps pass inspections. We service both residential and commercial properties with equipment that reaches entire duct networks for thorough cleaning.
Upholstery Cleaning
Upholstery cleaning restores furniture by removing stains, pet hair, and bacteria. We use gentle yet effective methods suitable for various fabric types. Our natural cleaning solutions protect fabric integrity while eliminating odors and allergens for healthier living spaces.
Tile & Grout Cleaning
Tile and grout cleaning services remove embedded grime and restore surfaces to like-new condition. We offer sealing options to protect against future staining. Our technicians handle bathroom, kitchen, and commercial tile areas with specialized tools for complete surface renewal.
Pet Stain Removal
Pet stain and odor removal targets urine contamination in carpets and padding. We use enzymatic treatments that break down odor-causing compounds at their source. Our multi-step process addresses all affected layers to prevent recurring stains and maintain fresh indoor environments.
People
BJ Bower
Owner
BJ Bower founded Clean Customs in 2013 after 15 years in corporate operations. A Spokane native, he combines business expertise with hands-on service oversight to maintain quality standards across all cleaning operations.
Questions
What services does Clean Customs offer?
We provide carpet cleaning, air duct sanitation, tile restoration, upholstery care, and pet odor removal. Additional services include mattress cleaning, stair cleaning, and anti-allergen treatments for residential and commercial properties.
Are your cleaning methods eco-friendly?
Yes, we use low-moisture technology and natural cleaning solutions that minimize environmental impact. Our processes eliminate carbon emissions from traditional gas-powered equipment while maintaining superior cleaning effectiveness.
Do you service areas outside Spokane?
We serve Post Falls, Coeur d'Alene, Hayden Lake, Cheney, Liberty Lake, Airway Heights, and Medical Lake. Call for availability in other locations with possible out-of-area minimums.
What payment options are available?
We accept cash, credit, and debit cards with a 3% surcharge for electronic payments. Commercial clients may receive special payment arrangements upon request.
How do you handle pet odor issues?
Our pet odor removal targets urine contamination at all layers including subflooring. We use enzymatic treatments that break down odor-causing compounds rather than masking smells, with pricing determined during on-site assessment.
What are your cancellation policies?
We require 24-hour notice for appointment changes to avoid a $25 cancellation fee. Our schedule fills quickly, so please notify us promptly if your plans change.
