Business Details
50+ Years
experience
Emergency
services
Your Trusted HVAC Partner in Reno, NV
Since 1957, Paul's has been a family-owned HVAC service provider dedicated to delivering high-quality heating, cooling, and water heater solutions in Northern Nevada. Our team of certified technicians undergoes rigorous training to ensure every service call meets industry standards, with a focus on customer satisfaction and long-term equipment efficiency. We prioritize transparent pricing, 24/7 emergency availability, and tailored maintenance plans to address residential and commercial needs.Our commitment to community service is reflected in our A+ BBB rating and decades of trust from Reno and Sparks residents. By combining advanced technology with old-fashioned customer care, we ensure systems operate safely and efficiently year-round.
Services
Furnace Repair
AC Installation
Water Heater Services
Commercial HVAC Maintenance
Emergency HVAC Service
Ductless Mini-Split Systems
Thermostat Upgrades
Air Quality Testing
Tankless Water Heater Installation
Preventive Maintenance Plans
Details
- Year established: 1957
Highlights and features
- 65+ years of local HVAC expertise since 1957
- 24/7 emergency service with no extra fees
- Certified technicians trained 20+ hours annually
- Upfront pricing with no hidden charges
- A+ rating with the Better Business Bureau
Associations and certifications
- Better Business Bureau (BBB)
What people say
Great service
Friendly staff
No extra fees
Fixed same day
Professional technicians
Services
Furnace Repair
Our licensed technicians diagnose and fix furnace issues efficiently, ensuring safe and reliable operation during Northern Nevada's winters. We service all brands and models, offering 24/7 emergency repairs and preventive maintenance. Customers benefit from rapid response times, upfront pricing, and guaranteed workmanship.
AC Installation
We install high-efficiency air conditioning systems tailored to home size and insulation needs. Our experts recommend Energy Star-certified models to reduce energy bills while ensuring proper sizing and duct compatibility. Services include system replacement, mini-split installations, and post-installation performance checks.
Water Heater Services
Specializing in Bradford White systems, we offer repair, installation, and maintenance for gas, electric, and tankless water heaters. Our technicians address leaks, inconsistent temperatures, and efficiency issues, with warranties up to 12 years. Emergency services restore hot water access promptly.
Commercial HVAC Maintenance
Tailored maintenance plans for offices, retail stores, and industrial facilities ensure compliance and system longevity. Services include quarterly inspections, refrigerant checks, and emergency repairs with priority scheduling. We service rooftop units and provide digital documentation for property managers.
Emergency HVAC Service
Available 24/7 for urgent heating and cooling failures, our technicians resolve critical issues without overtime charges. Common emergencies include furnace failures in winter, AC breakdowns during heatwaves, and water heater leaks, with same-day service prioritized.
Questions
What HVAC services does Paul's offer?
We provide furnace repair, AC installation, water heater services, commercial HVAC maintenance, and 24/7 emergency repairs for residential and business clients in Northern Nevada.
Do you offer emergency HVAC service?
Yes, our 24/7 emergency service responds to urgent heating and cooling failures without additional fees, prioritizing critical issues like winter furnace outages.
Are financing options available?
Yes, our WOW HVAC Membership includes maintenance plans with priority scheduling, seasonal discounts, and exclusive offers to spread costs over time.
What areas do you serve?
We serve Reno, Sparks, Sun Valley, Carson City, and surrounding areas of Northern Nevada for residential and commercial HVAC needs.
How can I schedule an appointment?
Use our online scheduler, mobile app, or call (775) 312-3030 to book immediate repairs, maintenance, or system consultations at your convenience.
Do you service all HVAC brands?
Yes, our technicians repair and maintain all major furnace, AC, and water heater brands, including systems we didn't originally install.
Videos
Reviews (5)
Cody Cason
Jan 04, 2022
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Love them! They are fantastic with emergencies and responsive.
Services:Heating system repair,Duct and vent repair,Heating maintenance,Heating system installation
Love them! They are fantastic with emergencies and responsive.
Services:Heating system repair,Duct and vent repair,Heating maintenance,Heating system installation
Fred Courrier
Nov 27, 2021
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Positive:Professionalism,Punctuality,Responsiveness
I called for repair work on an aging hot water heater and the next day the company president came out during his lunch hour to get me up and running. I rank the service top notch. Additionally, the quality of work was outstanding. I have used Pauls in the past and will continue to do so in the future.
I called for repair work on an aging hot water heater and the next day the company president came out during his lunch hour to get me up and running. I rank the service top notch. Additionally, the quality of work was outstanding. I have used Pauls in the past and will continue to do so in the future.
Jade
Nov 13, 2021
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Positive:Professionalism,Punctuality,Quality
Awesome tech! Super friendly and efficient.
Service:Heating system repair
Awesome tech! Super friendly and efficient.
Service:Heating system repair
Abby Thomas
Aug 27, 2021
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Weve had our A/C unit leaking for about a year and a half and have had to put a bucket underneath. Our landlords called to get it serviced and we were told by the company that we needed a new drain pan and it was being custom made and that was back in march of this year. The pan has yet to come in and our landlords were billed for a service fee when nothing has yet been fixed. Then the company came out three weeks ago to drain it and we had let them know it leaks on the carpet and rather than listen, they drained it and it spilled all over them and our carpet and stained it. They did not fix
Man N.
Jul 31, 2021
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Had them come out for our AC not cooling. They looked at it and determined that the condensors were going out and needed to be replaced. Also, said the unit was pretty old and should just look into buying a new unit. Asked a buddy to come look at it. He saw they had left off a cap for the Schrader valve on the low pressure side. The code also said it was a low pressure issue. Called another company and they found leaks in the line. Fixed the leaks, refilled the refrigerant and it is working great again. Also, asked for paperwork to show maintenance completed and have just been totally blown off
