Business Details
50+ Years
experience
Emergency
services
Trusted Plumbing & HVAC Services in Williamsville, NY
Musso Plumbing, Heating & Cooling has served Western New York, Buffalo, and Williamsville for over 50 years, established in 1974. Our licensed, bonded, and insured technicians provide 24/7 emergency services for plumbing and HVAC needs. We specialize in pipe leak repair, drain cleaning, sewer services, furnace replacement, and air conditioning installation. All work is backed by warranties, including a 1-year service warranty, 3-year sump pump warranty, and 20-year sewer line warranty. Our team prioritizes customer safety, health, and comfort, maintaining a 4.4-star Google rating. We offer financing through Synchrony and serve residential and commercial clients across Western New York.Our commitment to quality includes annual maintenance programs and a 100% satisfaction guarantee. With decades of experience, we combine modern methods with traditional values to deliver reliable solutions. Our technicians undergo rigorous training to handle complex systems, from rooftop heating to ductless mini-split installations. Customer testimonials highlight timely service, professional conduct, and transparent pricing. We operate from a Williamsville headquarters, serving diverse local needs while maintaining community-focused service standards.
Services
Plumbing Services
HVAC Repair
Drain Cleaning
Furnace Replacement
Sump Pump Services
Sewer Line Repair
Water Heater Installation
AC Repair
Toilet Services
Pipe Leak Repair
Details
- Year established: 1974
Highlights and features
- 50+ years of combined experience in Western New York's plumbing and HVAC industry
- Licensed, bonded, and insured technicians available 24/7 for emergencies
- 100% satisfaction guarantee with comprehensive service warranties
- Specialized in complex repairs for sewer lines, sump pumps, and HVAC systems
- Maintain a 4.4-star Google rating from verified customer reviews
What people say
Timely manner
Knowledgeable technicians
Excellent customer service
Price quoted accurately
Problem resolved efficiently
Services
Plumbing Services
We provide comprehensive plumbing solutions including pipe leak repair, sewer line replacement, and fixture installations. Our licensed technicians handle residential and commercial projects with 24/7 emergency availability. Services include drain cleaning, water heater installation, and toilet repairs backed by industry-leading warranties.
HVAC Services
Our HVAC specialists offer furnace replacement, boiler maintenance, and air conditioning installation for Western New York properties. We service all major system types including ductless mini-splits and rooftop units. Annual maintenance plans help optimize efficiency while extended warranties protect your investment.
Drain Cleaning
Professional drain and sewer line cleaning prevents costly backups using advanced equipment. Our technicians clear blockages in residential and commercial plumbing systems, offering same-day service with transparent pricing and long-term maintenance solutions.
Sump Pump Services
We install, repair, and maintain sump pump systems to protect properties from water damage. Emergency services address immediate flooding concerns while preventative maintenance extends equipment lifespan. All work includes a 3-year warranty for added peace of mind.
Furnace Replacement
Our team installs high-efficiency furnaces and heating systems tailored to property size and climate needs. We offer emergency replacement services and help select appropriate models with energy-saving features. New installations include comprehensive warranties and performance guarantees.
Questions
What areas do you service?
We serve Western New York, including Buffalo and Williamsville, with 24/7 emergency availability across our service region.
Do you offer emergency plumbing services?
Yes, we provide 24/7 emergency plumbing and HVAC services with technicians available for immediate response.
What warranties do you provide?
All services include a 1-year warranty, with extended coverage for sump pumps (3 years) and sewer line work (20 years).
Are your technicians licensed?
Yes, all our plumbers and HVAC technicians are licensed, bonded, and insured professionals with extensive industry experience.
Do you offer financing options?
We provide financing through Synchrony for plumbing and HVAC projects to help manage larger repair or replacement costs.
How can I schedule service?
Call (716) 630-0012 for immediate assistance or use our online contact form to schedule same-day or appointment-based service.
Reviews (6)
Claire K.
Dec 31, 2021
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I hired Musso a little over a year ago to snake my kitchen line. They found a blockage leading the septic tank and said they needed to replace the one and a half inch line from the house to the Celtic tank with another 1 1/2" line. They added 2 angles, one of which is a black flex angle fitting. When I had the Plummer's out yesterday they evaluated the issue and confirmed that the new line Musso added was NOT to code. A 3" line is required for outdoor plumbing. Musso charged me $2,000 for a job poorly done. I also had to fix my garden and replacing numerous plants, another huge
Don Zelakiewicz
Dec 08, 2021
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They came to snake my kitchen sink and fix a small leak. got the cable stuck in the drain. had to return the next day. could not unclog the drain but still charged me $850. had a different plumber come the next day. he had my drain clear for $150.
Margaret Manhard
Oct 25, 2021
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That young man was very knowledgeable about everything. He was courteous to my husband who has Parkinson’s disease and has bad coordination. This brought us comfort to our home. I really like him. Thank you for sending him.
Kim Swierski Flattery
Oct 19, 2021
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We had a clogged sink / disposal Sunday evening .Tried to clear it ourselves . Finally gave up- called Musso on Monday afternoon - so nice and polite on phone call .sent plumber same day- even though it was scheduled last minute and the Bills were on Monday night football- the plumber Jim fit me in at end of day , fixed the problem and was professional yet friendly . I would def use this company anytime in the future for any other plumbing issues !
Lynn Pleasant
Sep 29, 2021
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DO NOT USE THEM!! We bought our furnace thru them and have had issues every year. We called a different company this year and found that Musso didn’t ground anything on the furnace which is why we’ve had none stop issues. Also found that the board they “replaced” last year was not actually replaced they just sottered a piece onto it. Crooks!
Brad S.
Mar 19, 2021
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Do not hire musso plumbing unless you like 2 be taken advantage of & over charged ! the technician called his boss, & got & estimate over the phone hahhhaaa , never heard of this $3400 ! reluctant & needing 2 get the plumbing fixed , I agreed ! they came out the next day ! they dug up the lawn & put a camera through the pipe , showed me a still , blurry, camera view & told the whole pipe is shot ! they said it needed 2 be replaced but would cost & additional $5600 on top of the already $3400 ! I felt like I was backed in a corner with my lawn torn up , & supposed