Metcalf Plumbing Service, LLC
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Metcalf Plumbing Service, LLC
We provide comprehensive plumbing services with a strong emphasis on honesty and customer care. Serving Catonsville, Ellicott City, and surrounding communities, we assist both homeowners and business owners with dependable solutions. Our company does not use commission-based pricing, allowing us to present accurate assessments, upfront costs, and practical recommendations.

Our experienced plumbers have been serving Baltimore County and Howard County since 2002. We offer a full range of services, including drain cleaning, water heaters, toilets, faucets, sump pumps, garbage disposals, gas lines, leak detection, and more. Fully licensed and insured, our team focuses on prompt service, clear communication, and quality workmanship from start to finish.
Served areas
  • Catonsville, MD
Details
  • Year established: 2002
  • Employees: 10
  • Licensed
  • Insured
Highlights and features
  • Honest upfront pricing with thorough system inspections
  • Residential and commercial plumbing services across local communities
  • Non commission based recommendations focused on customer needs
  • Fully licensed and insured experienced plumbing professionals
  • Service available within 24 hours since 2002
  • Comprehensive repairs installations and routine plumbing maintenance
Associations and certifications
  • A+ Rated by BBB
Payment methods
  • Cash, Checks, Debit cards, Credit cards, Financing available
Services
Water Heaters Consistent hot water is essential for maintaining daily routines and household comfort. When a water heater experiences performance issues, addressing them promptly can prevent additional complications. Aging systems frequently operate less efficiently over time. We focus on delivering reliable water heating solutions that support long-term functionality and cost-effective operation.
Sewer Line Repair We provide specialized sewer line repair and replacement for systems experiencing backups or failure. Advanced inspection technology helps us locate hidden damage below ground. Based on our findings, we perform targeted repairs or complete replacements. Our methods emphasize reliability and reduced disruption.
Toilets Toilets are often overlooked until a malfunction becomes disruptive. Internal leaks, failing seals, and loose mounting can cause water loss and property damage. Signs such as floor moisture or ceiling marks below the fixture require attention. We provide reliable toilet repair and replacement services to maintain safe, efficient operation.
Water Pipe Repair Water pipe repair is necessary when clogged drains and aging pipes begin to leak or crack. These issues may not always show immediate signs but can still cause internal damage. Pressurized water increases the risk of worsening conditions. We provide expert repairs to ensure pipes function properly and safely.
Drain Services We provide dependable drain cleaning and repair services that support the overall function of your plumbing system. An inspection is conducted to locate obstructions and evaluate pipe condition. Accumulated materials are thoroughly cleared to restore proper flow. If drains are compromised, we complete repairs or replacements to prevent further issues.
Boilers Boilers continue to be a proven heating solution due to their durable construction and dependable performance. We deliver expert boiler installation services backed by years of professional experience. Our team focuses on accuracy, system efficiency, and long-term reliability. Each installation is completed to meet high standards of quality and performance.
Faucet Repair We specialize in professional faucet repair and installation for homeowners seeking dependable results. Our trained plumbers approach each project with attention to detail and industry expertise. By using quality components and clear pricing, we ensure every service delivers long-term performance and customer confidence.
Sewage & Sump Pumps We install modern sump pump pits constructed from durable materials to reduce leakage and odors. Older metal pits are prone to corrosion and can release sewer gases or liquids over time. Upgraded systems help maintain a cleaner and safer environment. Our installations are tailored to the specific needs of each property.
Gas Services We provide professional gas services that allow homeowners to safely power essential appliances with natural gas. This energy option supports heating systems, cooking equipment, water heaters, and fireplaces. When installed and serviced correctly, gas systems offer efficiency and affordability. Our team specializes in gas line installation and repair, delivering dependable solutions with strict attention to safety.
People
Leslie Metcalf
Leslie Metcalf
OWNER/CEO/MASTER PLUMBER/GAS FITTER
We focus on anticipating and exceeding the expectations of all of our clients, finding the best solutions for their residential & commercial plumbing needs and responding in a timely manner. We do this by adhering to a standard and professionalism that represents our knowledge, experience and respect of others.
Reviews (20)
William Reed
William Reed
Jan 08, 2026
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Mike was on time, very knowable and work in an efficient manner.
The cost for two hours worth of work for a skilled plumber and helper was almost $950.00. To expensive to use for any future work.
Sharon Nath
Sharon Nath
Jan 04, 2026
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If I could give 10 stars, I would!! Michael is by far the best technician we have ever had service our home. He and John provided the most positive plumbing experience! Professional, courteous, efficient and honest!! Cannot thank Michael and Metcalf Plumbing enough!
Barbara Polonsky
Barbara Polonsky
Dec 06, 2025
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Mike and his assistant were Friendly, knowledgeable and honest, arrived during the window of time they gave me. I will certainly use them again.
Marshall M.
Marshall M.
Dec 01, 2025
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Very quick and very kind. Helped me to verify what was going on as a second opinion and of course both them and the people at honest Abe were right about my aquastat. Mike really took the time to hear me out and was sensitive to my obvious lack of financing. I highly recommend both him and the individual on the phone were very helpful.
S. Thomson
S. Thomson
Nov 09, 2025
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Metcalf Plumbing services were provided by two plumbers who were very meticulous and persistent with efforts to detect the root cause of a plumbing leak from bathroom above dining room. Not able to detect the cause, they suspect the leakage, in theory, may have been caused by defective wax ring. They thoroughly and closely examined the pipes above dining room ceiling, finding insufficient evidence of cause, even with running water in shower and flushing toilet multiple times. If leakage reoccurs, there will be a followup service call. I am happy with their high quality of work and professionalism.
John Rothenhoefer
John Rothenhoefer
Oct 29, 2025
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Excellent service! Mike and Jonathan were really nice and explained everything that they were doing. This first experience with Metcalf Plumbing and please consider me a new customer.
Kate Jacobson
Kate Jacobson
Oct 27, 2025
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Very professional. They wore booties and cleaned up the work area. They offered to come the same day but that actually didn't work for me, so they came a couple days later. They fixed some poor workmanship done by a prior plumber as well as taking care of the acute problem. Mike worked tirelessly until it was taken care of. I am very grateful. I would wholeheartedly recommend them and would not hesitate to use them again.
Erin D.
Erin D.
Oct 26, 2025
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These guys saw me pushing my car and they pulled over and got out and helped me push my car to safety. I think this one small action speaks volumes on the kind of service you can expect from them.
Stephen Girton
Stephen Girton
Oct 23, 2025
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The job required more work than expected. They didn't try to charge me more. There were some valves that were concerning to me , but they assured me they were in good shape and didn't try to sell me work that wasn't necessary. I will use them again when needed.
Joy Shipley
Joy Shipley
Oct 22, 2025
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I had a ceiling leak from an upstairs bathroom. A section of the ceiling had to be cut open to find where the leak was coming from, which turned out to be the toilet. The wax ring was replaced under the toilet. Everything was done quickly and professionally, they cleaned up after the job and were very pleasant to work with.
Barry Heisey
Barry Heisey
Oct 05, 2025
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Been using Metcalf Plumbing for almost 2 decades. Mike was great , as usual. Glad you're also bringing up some good young people in the trade. Jonathon was very polite and sociable. Thanks again for the quick response
Lois Carani
Lois Carani
Sep 04, 2025
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I have hired Metcalf Plumbing on three occasions for various different services. In every case, Mike was prompt, courteous, very neat and worked efficiently with great skill to successfully complete each task. He came up with some creative approaches to avoid making holes in tile or drywall which was greatly appreciated. I couldnt be happier with Mike M. and the entire Metcalf staff. Even met owner who was also a pleasure to speak with.
Mike Edwards
Mike Edwards
Aug 28, 2025
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Prompt, efficient service that left no stone unturned. Completely happy with our new sink and associated plumbing. MIchael and Johnathan were professional in every way.
Dinah Thweatt
Dinah Thweatt
Jul 02, 2025
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On time. Polite. Listened and fully understood what I wanted done. Excellent work. That's why I called Metcalf for the new work. The other jobs they've done for me were superb, too.
Dotti Fielder
Dotti Fielder
Jun 22, 2025
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Mr. Metcalf and Johnathan showed up on time (early), listened to our concerns about our needs, and gave us an estimate on each aspect of the work. When we approved the work to be done, they got right to work. The work was done efficiently and cleanly. Everything was left as they found it. Highly recommended. Thanks.
D. S.
D. S.
May 01, 2025
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I recently had a catastrophic plumbing issue at my home, and Im beyond thankful for the incredible service provided by this company. From the moment they arrived, the experience was nothing short of outstanding.

The two technicians who came out were absolutely fantasticskilled, professional, friendly, and courteous. They not only solved the problem efficiently but also took the time to explain everything clearly, offering helpful tips and advice along the way. Their calm demeanor and clear communication made a stressful situation much more manageable.

The owner personally checked on the work, ensure everything met high standards, and took the time to chat with me. That kind of personal touch and commitment to quality is rare these days.

If you're in need of plumbing help and want a team that truly cares, acts professionally, and goes the extra mile, this is the company to call. Highly recommended!
Laura Brady
Laura Brady
Feb 21, 2025
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If you need a plumber, you can feel good about calling Metcalf. They are honest, and they go the extra mile to solve your issues. We saw water on our kitchen ceiling under our bathroom. We were able to get a timely appointment and Michael spent a long time tracing the issue. The charge was very reasonable and the staff is friendly and helpful.
John Lee
John Lee
Aug 22, 2024
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We had an urgent plumbing issue at our home, and reached out to Metcalf Plumbing after reading some positive reviews. From the first call, we were impressed with their professionalism & response time. The technicians that came (Michael, Jonathan & Chris) arrived promptly as scheduled and explained the problem in clear terms to us and fixed the issue. They also took the time to ensure everything was working properly before leaving. I appreciate their honesty, expertise, and friendly customer service. We will definitely be calling them again for any future plumbing needs and highly recommend them to anyone looking in the area for reliable, high-quality plumbing services!
Tom Riggins
Tom Riggins
May 27, 2022
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Metcalf fixed and replaced my water main. They were on time, professional, and their price was reasonable. Highly recommended!! Lou did a great job!!
Matthew Phipps
Matthew Phipps
Dec 05, 2021
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Mike was great! So professional and extremely friendly. I would definitely recommend Metcalf too friends, family and anyone needing plumbing work. I had two faucets installed and a whole house water filter system installed. Great job Mike! Thank you.