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Business Details
50+ Years
experience
Emergency
services
Open 24/7
always available
Professional At A Modest Price!
Positive Plumbing, Heating & Air was founded by Alex, a proud American citizen who overcame tremendous adversity to build a successful business. After fleeing Rwanda during the genocide and spending years in refugee camps, Alex finally made his way to the United States. Now, he leads a company that offers plumbing, heating, and air conditioning services with the same determination and perseverance that fueled his journey.

Our team shares Alexs commitment to providing reliable, affordable services to our customers. We understand that your home is your sanctuary, and we work hard to ensure that your plumbing, heating, and air conditioning systems are in top condition. From emergency repairs to system installations, we provide fast and professional services to keep your home comfortable.
Services
AC Installation Heating Repair Plumbing Services Water Heater Replacement Emergency HVAC Service Ductless AC Systems Sewer Cleaning Thermostat Installation Bathroom Remodeling Pipe Lining
Served areas
  • Aliso Viejo, Anaheim, CA, Brea, CA, Fountain Valley, CA, Fullerton, CA, Huntington Beach, CA, Irvine, CA, Garden Grove, CA, Laguna Beach, CA, Lake forest, CA, Mission Viejo, CA, Newport Beach, CA, Santa Ana, CA, Tustin, CA, Yorba Linda, CA
Details
  • Year established: 1974
  • Licensed
  • Insured
Highlights and features
  • Emergency plumbing services available 24/7
  • Locally owned with exceptional customer service
  • Certified experts with years of experience
Payment methods
  • Cash
  • Debit cards
  • Credit cards
What people say
Excellent job Great reliability Responsive service Honest work Reasonable pricing
Services
AC Installation
Our AC installation services ensure homeowners receive high-efficiency cooling systems tailored to their specific needs. We specialize in selecting and installing units that maximize energy efficiency while providing consistent comfort. With expert technicians and quality equipment, we deliver long-lasting solutions for Irvine's climate.
Heating Repair
Emergency heating repair is a core offering, addressing sudden system failures with rapid response times. Our certified technicians diagnose and resolve issues with furnaces, boilers, and heat pumps to restore warmth during cold periods. We prioritize same-day service and lasting fixes.
Plumbing Services
From leak detection to sewer line replacement, our plumbing services cover residential needs comprehensively. We handle emergency leaks, drain cleaning, water heater issues, and bathroom remodeling projects. Advanced techniques like pipe lining minimize property disruption during repairs.
Water Heater Replacement
We install and replace traditional tank and tankless water heaters, ensuring reliable hot water delivery. Our technicians recommend energy-efficient models suited to household size and usage patterns. Emergency replacements prevent prolonged discomfort from failed units.
Emergency HVAC Service
Available around the clock, our emergency HVAC service addresses critical system failures. Whether AC breakdowns in summer or furnace malfunctions in winter, we dispatch technicians promptly to mitigate risks and restore functionality with minimal downtime.
People
Alex
Owner
Alex founded Positive Plumbing, Heating & Air after escaping the Rwandan genocide in 1994. With over 25 years in the industry, he combines technical expertise with a commitment to community service, leading a team that prioritizes integrity and customer care.
Questions
How much does HVAC maintenance cost in Irvine?
HVAC maintenance services in Irvine typically range from $120 to $200 depending on system size and required tasks.
Do you offer emergency HVAC repair in Irvine?
Yes, we provide 24/7 emergency HVAC services for urgent issues like system breakdowns or heating failures.
What's the difference between a heat pump and a furnace?
A heat pump provides both heating and cooling using electricity, while a furnace generates heat only through combustion.
Are ductless HVAC systems good for Irvine homes?
Yes, ductless systems are ideal for zoned temperature control and work well in smaller homes or room additions.
How often should I replace my A/C filter?
For most Irvine homes, we recommend replacing A/C filters every 1 to 3 months based on usage and allergies.
Do you install smart thermostats?
Yes, we install energy-efficient smart thermostats that help regulate temperatures and reduce utility bills.
Reviews (28)
Annette
Feb 07, 2025 Report
Thanks Alex! 2016 replaced our Ac condenser great job great price in Aliso viejo. Just finished replacing our hydronic system in attic! I have heat again! Always a client for Positive plumbing. very HONEST and great human! He won't leave you stranded. Alex is the Best, God bless Always
Jbearproductions
Jan 01, 2025 Report
Alex from Positive Plumbing was prompt, professional and very courteous. Very reasonable prices, and very thankful he switched out my main water valve, saving me substantial expenses down the road. Very glad to recommend him to everyone!
Mike Deng
Dec 05, 2024 Report
I have been using Alexs services for 2 years now and he does a fantastic job each time and his prices are the most competitive that Ive seen. Although he specializes in HVAC he is also a full service handyman and just fixed my garbage disposal. Highly recommend!
Praveni Saripella
Sep 04, 2024 Report
I recently had an issue with my HVAC condenser unit and reached out to multiple people for help. Three people came to fix it and didnt know the problem and charged me for diagnosis and asked me to replace the whole system. Alex came by looked at the system and changed the capacitor and everything went back to normal. I would definitely recommend him for HVAC services.
Medicare Informatics
Jul 02, 2024 Report
Thank you for the prompt response. Correctly diagnosis the problem and provide an immediate solution. 10% senior discount applied to final bill.
Rebecca Visser
Dec 05, 2023 Report
Hottest day of the week but this gentleman was here quick and very professional the entire time. He found the issue with our ac quickly and fixed it, helping our family get back to being comfortable again. If you live in the OC, call them! Services A/C system maintenance, A/C system dismantlement, A/C system repair, A/C preventive maintenance
David To
Nov 27, 2023 Report
My water heater sprung a major leak, and despite my frantic attempts to reach a plumber, no one seemed to be picking up the phone. Then, like a guardian angel, Alex from Positive Plumbing answered my call. He made his way to my residence in Irvine, effectively preventing a potential flood situation. Remarkably, within a mere couple of hours, he not only put a stop to the leak but also managed to install a brand new water heater just in time for a family gathering.
Cynthia Hagedorn
Nov 15, 2023 Report
Ive used Alex four times now for various plumbing needs. He always responds very promptly and does an excellent job on the repairs. Services Water heater installation
Andrew Nelson
Jul 07, 2023 Report
Very positive experience with Alex. He didn't try to upsell me, just help me get the right solution (replacement water heater in my case) for the right price. I found him reasonable and responsive at every touch point. Would work with him again!
T. Liu
Jan 31, 2023 Report
Alex, the owner of the business, is a capable guy, who is good at plumbing, heating, and air conditioning. In a recent visit, he was able to respond to my call, troubleshooting the issue, and walk away with a central air system running again. I appreciated his help especially during the hot summer season. Services HVAC system repair
Javier Hernandez
Jan 29, 2023 Report
These guys really came through when needed. Alex responded really quickly and the communication was great. Sent a tech next morning which had a pleasure to meet his name Rodrigo. He was really helpful and explaining what was the issue. We had major leak issue because of our AC unit backflow and Rodrigo immediately told me what was wrong. Took care of it and the price was very reasonable for the work that was done. Thanks guys! saved us major damages in the future.
King Arturo
Dec 10, 2022 Report
Great professional, and friendly staff. AC unit broke down, they came out and changed it! Got the job done!
Tom Steen
Dec 04, 2022 Report
Alex is awesome! He figured out our issue and brought comfort back in our home. Services HVAC system repair
Mark Warner
Sep 09, 2022 Report
Alex was amazing g amassed to you company Fixed problem in no time very smart and professional Services HVAC system repair
Alan Sleiman
Jul 14, 2022 Report
My HVAC went down during the extreme heat wave this Summer. I called few companies none were available. However, Alex responded and was here within 2 hours as promised. He found out the problem in short time and fixed the system immediately. I truly appreciate fast responsive service. Thank you Alex for job well done. Alan S. Services HVAC repair
Jhon Possu
Jun 11, 2022 Report
We had a great experience with Alex and Positive Plumbing. He got us a fair quote and fixed our plumbing problem in a timely manner. I would highly recommend this company to anyone in need. Services Service not listed
Anny
Nov 03, 2021 Report
Finding a reliable HVAC company is not easy. Most will upsell their service and have you pay a service that you don't need it yet. Therefore, having known an HVAC company that actually know what they are doing and care about the problem is very rare and definitely is a keeper
Eugene Ngo
Oct 12, 2021 Report
I wanted to replace my old thermostats which were installed by the previous homeowners. From talking to the thermostat manufacturer, they were potentially tied to the security system which I was unable to uninstall. I was able to schedule Alex the same morning I spoke with him and he replaced the thermostats and even painted over the white patches the old units left. He waited for me to verify both thermostats work and answered all my questions. Thanks!
Adrian Luis
Oct 03, 2021 Report
Great crew with excellent manners, on time, very clean work area. We used Alex and his team to replace air ducts and AC unit. They took great consideration of figuring out the amount of air flow in the house. The new AC unit is very quiet and the entire house is nice and cold. One of our room would get so little air before. Now it is nice and cold and it becomes our favorite room. We will be recommending Positive plumbing, heating and AC for AC and Heater work or maintenance. Thank you Alex, we are very happy with your work!
Indri Lim
Sep 17, 2021 Report
We use Alex's service to find and repair the leak in our sprinkler valve. The leak has caused us a big headache because the water bill went really high. Alex came on time and patiently explained the problem and how he's going to repair it. He's very humble and not like those other HVAC servicemen we used in the past where they are too cocky to explain the problem and the solution. Alex explained that our house sprinkler valve was old and it's the metal kind, not the PVC kind.

Over time the valve has become corroded and water seeps through causing the leak. Alex completes the repair within a few hours and he's definitely a life saver. His pricing is very competitive too. Thank you Alex for your help.
Alice Pan
Aug 24, 2021 Report
Alex is a great and honest person. I called him to fix two faucets. One had calcium build up and the other was leaking. The was very responsive, professional and on time. Great working with him! Services Plumbing leak detection
Nic Goeres
Jul 09, 2021 Report
Alex showed up the morning after my call and quickly and efficiently install my water heater, which works just fine. Sound OK yeah Services Water heater installation
Agatha Lim
Jul 03, 2021 Report
We used Alex to redo our AC drain pipe line since the previous contractor didn't do a good job in running the AC evap coil drain line. The previous contractor somehow combine the primary and the secondary drain line into one pipe which is not up to code. If there were clogging on the line somehow, it would've flooded our entire attic and it's definitely gonna be a disaster. Alex complete the job in no time and carefully explain how the primary and secondary drain line works. We are so grateful for Alex and we'd recommend Alex for anyone who needs to do things around the house the right way.
Ann Chen
Jun 30, 2021 Report
Weve used Positive Plumbing, Heating and Air for years now. Alex first installed a new AC compressor for our own home. Then my mom needed a new furnace, new ducts, etc so Alex did all that for her. Our rental units have needed maintenance, repair and replacement and weve always circled back to Positive. The value, workmanship, quality have always been very good. We always trust Alexs opinion and assessment and have always found him to be trustworthy and honest.
Daniel H.
Aug 13, 2020 Report
I have been using positive to service my AC for a few years and by now Alex and I have built a pretty trusting relationship. We've chatted about having young kids and taking care our family so I know he's a honest and hard working man. He is always responsive to my calls and always try to squeeze in time to at least come check out my problem. I would highly recommend him If you are looking for someone to be the go to guy for your household problems.
John Kennel
Jul 30, 2020 Report
Alex has fixed 3 issues for me, AC twice, washing machine wall connection once. He gives me the options and helps me save money. He is my go to guy for plumbing and AC issues!
Johnathan Branch
Sep 04, 2018 Report
.They was only company that answer the phone on a Friday night at 9:00 p.m. He came out the next day on Saturday an offer good service.
Tammy Gerherst
Nov 23, 2016 Report
Our furnace stopped working Saturday morning. It's an older model. I called Positive Plumbling around 9 a.m. and he answered right away. Said someone would make it by the afternoon. The technician Alex called later that day and said he was on his way, and was right on time. In less than 30 minutes he diagnosed the problem. He explained the issue and answered my questions about different ways to fix it.