Business Details
24 Years
experience
Emergency
services
Open 24/7
always available
Your Trusted Water Damage Restoration Experts in Ann Arbor, MI
Founded in 2002, 1-800 WATER DAMAGE has established itself as a leader in property damage restoration, specializing in water, fire, sewage, and mold remediation. Our nationwide network of local teams operates 24/7, combining cutting-edge technology with compassionate service to restore homes and businesses to pre-loss conditions. With decades of collective experience, our certified technicians collaborate with insurance professionals, property managers, and homeowners to deliver swift, reliable solutions. We prioritize minimizing client stress through transparent pricing, rapid response times, and adherence to industry best practices. Backed by BELFOR Franchise Group, we maintain rigorous quality standards while fostering community-focused service. Our commitment to continuous education ensures our teams remain at the forefront of restoration techniques and safety protocols.
Services
Water Damage Restoration
Flood Damage Restoration
Pipe Burst Repair
Commercial Water Damage
Fire Damage Restoration
Sewage Cleanup
Mold Damage Restoration
Odor Removal
Septic Tank Failure Cleanup
Toilet Overflow Cleanup
Details
- Year established: 2002
- Licensed
- Insured
Highlights and features
- 24/7 emergency services since 2002 with rapid nationwide response
- Certified technicians using state-of-the-art restoration equipment
- Transparent pricing and insurance claim assistance
- Compassionate, customer-focused approach to property restoration
- Nationwide network of locally-operated service centers
Payment methods
- Cash, Checks, Debit cards, Credit cards
What people say
Highest average review rating
24/7 emergency services
Compassionate approach
Skilled technicians
Swift restoration
Services
Water Damage Restoration
Our water damage restoration service rapidly removes standing water and moisture using industrial-grade equipment. We specialize in emergency extraction, structural drying, and complete property restoration. With 24/7 availability since 2002, our certified technicians prevent secondary damage like mold growth while restoring homes and businesses to pre-loss conditions.
Fire Damage Restoration
We provide comprehensive fire damage restoration including soot removal, smoke odor elimination, and structural repairs. Our 24/7 emergency teams use HEPA filtration and specialized cleaning agents to decontaminate properties. Services include content cleaning, odor neutralization, and rebuilding damaged structures with insurance claim coordination.
Mold Damage Remediation
Our mold remediation service identifies moisture sources and eliminates mold growth using containment barriers and HEPA vacuuming. We follow S520 guidelines for safe removal and prevention, offering air quality testing and structural repairs. Services include moisture control solutions to prevent future mold issues in residential and commercial properties.
Sewage Cleanup
We handle hazardous sewage backups and biohazard cleanup with OSHA-compliant safety protocols. Our technicians use antimicrobial treatments and industrial sanitization equipment to decontaminate affected areas. Services include odor removal, structural drying, and restoration of properties contaminated by raw sewage or septic tank failures.
Commercial Restoration
Our commercial restoration service minimizes business downtime through rapid response and dedicated project management. We handle water, fire, and storm damage for office buildings, retail spaces, and industrial facilities. Services include 24/7 emergency mitigation, insurance coordination, and comprehensive repairs to restore commercial properties to operational condition.
Questions
What restoration services do you offer?
We provide water damage restoration, fire/smoke cleanup, mold remediation, sewage removal, and commercial property restoration services.
Are you available for emergencies?
Yes, our 24/7 emergency teams respond immediately to water, fire, and sewage emergencies nationwide.
Do you work with insurance companies?
We collaborate directly with insurance providers, offering documentation and claim assistance for all restoration services.
How quickly can you respond?
Our technicians typically arrive within hours of your call to begin emergency mitigation and assessment.
Can you handle large commercial projects?
Yes, we specialize in commercial restoration for office buildings, retail spaces, and industrial facilities with minimal business disruption.
Reviews (14)
Donna Bell
Sep 30, 2024
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I have nothing but positive comments regarding this company. They came to my aid immediately. I want to particularly mention Holly Fields who gets my firm 5 star rating! She has guided me through all the steps needed to complete my renovation and always with a bright smile. No question I asked or concern I had went unanswered. She is a definite asset to this company. Everything has been finished with this project. Brian was a great asset and took charge of handling all the renovations and always with a smile. John and Kyle did the actual renovation.
They did an outstanding job and stayed until the project was completed no matter how long it took. I would definitely recommend 1-800 Water Damage for all those who find themselves in need of major repairs as I did.
They did an outstanding job and stayed until the project was completed no matter how long it took. I would definitely recommend 1-800 Water Damage for all those who find themselves in need of major repairs as I did.
Michael Moran
Aug 01, 2024
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Good Morning, i wanted to send a quick review on my experience with 1-800-waterdamage. My experience with Holly and Gus was extraordinary. Both were on time, very professional, and went beyond what i expected. Holly helped me by referring me to a trusted roofer, then assisted with the paperwork and follow up explaining the drying process to fix the leak and get rid the water in my drywall. Both were courteous and professional. Gus an experienced technician that helped remove the TV and setup the equipment to throughly dry out any humidity left from the leak. Highly recommend Holly, Gus, and the entire team at 1-800-waterdamage
Abbi Calvert
Jun 30, 2024
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The company I work for works directly with 1-800 WaterDamage and we have always referred our customers to them in their time of need. Chad and Holly are amazing! They do a fabulous job at communicating with the clients and us when needed. Here is a before and after picture of a recent restoration job they did for one of our customers! They were over the moon with the results and how everything was handled.
Edward Schnell
Jun 26, 2024
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The owners, Scott and Chad were at our water damaged house in 20 minutes. A crew of uniformed, hard working, water mitigation team immediately began drying the house, even before insurance details were approved. Throughout the process I was kept up to date with calls, text, and photos. The subcontractors they used for repairs were very experienced, and timely. 1-800 Water Damage of Athens completed the complete job, on time, on budget, and.cleaned everything and removed all debris before final punch list sign off.
They also were very helpful with delivering a 35 page detailed report with drawings, specs, line item detail by area and photos for myself and the insurance company. No hype, no upsell, very organized and I highly recommend anyone to contact them first at the time of a water damage event.
They also were very helpful with delivering a 35 page detailed report with drawings, specs, line item detail by area and photos for myself and the insurance company. No hype, no upsell, very organized and I highly recommend anyone to contact them first at the time of a water damage event.
Ralph Costa
Jun 25, 2024
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We had a massive water leak in the downstairs of our church ( Canvas Church ) Flooded several rooms 1-800 did a Fantastic Job of repairing all of the damage to the floors and walls. Floors and sheet rock replaced. The final results are AMAZING! I highly recommend 1-800 Water Damage for any of your water repair needs.
Michael Herman
Jun 24, 2024
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Great overall experience during an unfortunate situation. Our basement flooded and Chad and crew handled problems quickly and professionally. They always were in communication with us and finished in a reasonable time frame. Thanks!
Jamie Lowe
Mar 10, 2024
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Holly was so amazing. She help guide me through everything. Can't say enough good things about working with them.
Holly Fields
Feb 06, 2024
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I was impressed by the speed at which 1800 Water Damage addressed the issue. They wasted no time in deploying their team and equipment to mitigate further damage. The efficiency with which they carried out the restoration process exceeded my expectations, and they ensured that my home was back to its pre-damage condition in no time.
Mark Mills
Oct 27, 2023
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Scott and Chad are timely and professional and made sure we were comfortable with the whole process Positive Professionalism. More
Deborah Walker
Oct 11, 2023
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The staff were just so extremely nice and efficient. It was a very stressful situation but they came in and took care of everything. The work was exceptional! So happy with the outcome! Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Remodelling, Flooring, Water damage-related clean-up and repair, Sewage cleanup, Painting, Plumbing. More
Sheila Fees-Gann
Oct 02, 2023
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Chad's crew was awesome! Very professional, always on time, honest and the best quality work! These Georgia Bulldog boys are the best! I would recommend them to anyone! They always be welcomed back to my house with open arms! Thank you guy's so much for everything! Especially bringing me hope when Ian tried to break my spirit! God bless each and every one of you!
Sammy Chang
Apr 14, 2022
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Fantastic crew, prompt, knowledgeable, friendly, efficient, professional and affordable. Cannot ask for more. Our basement flooded during a bad rainstorm. Chad came out quickly to help us assess the best plan of course for preventing a recurrence and walked us through all possible options. He gave us a professional opinion not a sales pitch, and we definitely appreciated that. His entire crew was great and we would gladly use them in the future.
Linda Wooden
Apr 01, 2022
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How refreshing it was to find a contractor I could trust, who was timely, professional and reasonably priced and an all around nice guy. Chad, of 1800waterdamage remodeled my master bath and gave me a beautifully updated space. He was respectful of my property and kept the surrounding areas as clean as possible with plastic draped over everything and the traffic areas covered so my floors were not damaged.
I had a glass shower re-tiled and the glass reinstalled along with the tub area, new lights, new mirrors and the floor re-grouted. Everything looks great - a very satisfied and pleased customer Thank you very much!
I had a glass shower re-tiled and the glass reinstalled along with the tub area, new lights, new mirrors and the floor re-grouted. Everything looks great - a very satisfied and pleased customer Thank you very much!
Michael Gary
Jul 01, 2021
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I needed some windows replaced and couldn't find anyone who could do them in under 12-15 weeks during Covid. Chad and his guys first referred me to a Millworks owner they knew and he had the windows done in 3 weeks. These guys installed them the day they picked up the windows. Smooth and easy process, and they provided extra feedback and advice along the way. And the price beat other estimates with ease. Safe and reliable group of guys who do quality work according to what you need!