Business Details
7 Years
experience
Emergency
services
Open 24/7
always available
Trusted 24/7 Damage Restoration Services in Massachusetts
At Lillys Restoration, we specialize in providing comprehensive emergency restoration services for fire, water, mold, and sewage damage across Massachusetts and Connecticut. Our dedicated team operates 24/7, offering rapid response to mitigate damage and restore residential, commercial, and industrial properties to their pre-loss condition. With years of experience and state-of-the-art equipment, we prioritize client safety, property integrity, and seamless insurance coordination. Our team includes certified professionals trained in advanced restoration techniques, ensuring thorough smoke odor elimination, structural drying, mold remediation, and sanitation. We serve Worcester County, Hampden County, Hampshire County, and surrounding areas, maintaining the highest standards of professionalism and quality. Our commitment to excellence extends to personalized customer support, transparent communication, and detailed project timelines tailored to each client's needs. By combining technical expertise with compassionate service, we aim to minimize disruption and provide peace of mind during critical recovery periods.
Services
Fire Damage Cleanup
Water Damage Restoration
Mold Remediation
Sewage Cleanup
Emergency Board-Up
Insurance Claim Assistance
Structural Drying
Smoke Odor Removal
Commercial Restoration
Basement Flood Repair
Served areas
- Worcester, Ma, Springfield, Ma, Northampton, Ma, Charlton, Ma, W. Springfield, Ma, Amherst, Ma, Auburn, Ma, Westfield, Ma, South Hadley, Ma, Sturbridge, Ma, Chicopee, Ma, Easthampton, Ma, Millbury, Ma, Ludlow, Ma, Belchertown, Ma, Gardner, Ma, Longmeadow, Ma, Ware, Ma
Details
- Year established: 2019
- Employees: 4
- Licensed
- Insured
Highlights and features
- Best Rated Home Improvement Contractor in Massachusetts
Associations and certifications
- IICRC Certified
Payment methods
- Cash, Checks, Debit cards, Mobile payments, Bank transfers
What people say
Quick response
Professional team
24/7 availability
Insurance assistance
Thorough cleanup
Services
Fire Damage Cleanup
Our fire damage cleanup service involves comprehensive soot and smoke removal, odor elimination, and structural restoration. We prioritize immediate response to minimize secondary damage while restoring properties to pre-fire conditions using specialized equipment. Our team coordinates directly with insurance providers to streamline recovery processes for residential and commercial clients.
Water Damage Restoration
Water damage restoration includes rapid extraction of standing water, advanced structural drying, and dehumidification. Our technicians identify moisture sources to prevent mold growth while ensuring complete drying of affected materials. We handle both emergency water removal and long-term restoration for properties impacted by leaks, floods, or pipe bursts.
Mold Remediation
Professional mold remediation involves thorough inspection, safe containment, and removal of mold colonies. We utilize HEPA filtration systems and antifungal treatments to eliminate spores while addressing moisture sources to prevent recurrence. Our certified technicians follow strict safety protocols to restore indoor air quality in residential and commercial environments.
Sewage Cleanup
Sewage backup cleanup requires immediate containment, hazardous waste removal, and sanitization. Our team employs biohazard-rated equipment to extract contaminated water while following OSHA safety standards. We complete thorough disinfection and deodorization to ensure properties are restored to habitable, code-compliant conditions after sewage incidents.
Emergency Board-Up
Emergency board-up services provide temporary structural stabilization following damage events. Our team secures damaged windows, doors, and walls using plywood and weatherproof materials to prevent unauthorized access and further elemental damage. This service is available 24/7 to protect properties awaiting permanent repairs.
Questions
What immediate steps should I take after experiencing fire damage?
Ensure safety first by evacuating if flames are active. Contact our 24/7 team for emergency assessment once the fire department clears the scene.
How does your insurance claim assistance work?
We directly coordinate with your insurance provider, handling documentation, damage assessments, and cost estimates to simplify your claims process.
Can mold develop after water damage?
Yes, mold can grow within 24-48 hours of water exposure. Our rapid water extraction and drying services help prevent mold development in affected properties.
What areas do you service for restoration work?
We serve Worcester County, Hampden County, Hampshire County, and surrounding areas in Massachusetts and Connecticut for all restoration needs.
Is sewage cleanup safe to handle without professionals?
No—sewage contains hazardous pathogens. Our certified team uses protective equipment and proper disposal methods to ensure safe, complete cleanup.
How long does water damage restoration typically take?
Duration varies by damage extent, but standard drying processes take 3-5 days while structural repairs may require additional time based on assessment.
Reviews (7)
Penney N.
May 27, 2024
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Had water damage in our kitchen. Fixed the leaks, installed new cabinets, and put in a new floor. I am very satisfied with all the work done. 5 stars
Tom Price
Apr 29, 2024
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Worked with Ori who was quick to respond. Service was exceptional, good communication with the insurance company, and thorough.
Joanna Carber
Apr 02, 2024
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Lilly's came within 2 hours of calling them on a Sunday when the basement in our new home had flooded. They helped us discover the source of flooding and helped get all the water out of the basement, as well as set up a short term fix to stop the issue from continuing. They are very adaptable and knowledgeable, and have great communication with us. Highly recommend them!
Melanie Walsh
Dec 17, 2023
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I called Ori and his team after a storm and our basement flooded, their response time was amazing and they came over within 2 hours, after multiple companies couldnt come for 2 days! They helped dry out the basement over several days and checked in multiple times during the week to ensure everything was ok. I would definitely recommend their team to anyone.
Maureen Jones
Sep 23, 2023
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Ori and his team were amazing! They helped us after the flash flooding storm and provided top quality work and professionalism! He was very responsive and was at my house within an hour getting to work with his team. Thank you so much for your help with getting the water out of my house.
Karen Schilling
Jul 16, 2023
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Oris and Jeremy were professional, polite and responded quickly after my basement flooded with about 5 inches of water. They were able to pump the water out quickly and set up enough fans and dehumidifiers to dry it out within a few days. Jeremy came back to check on the equipment as well as the humidity levels during the week (an hour drive each way). I would highly recommend them to anyone needing restorative services!
Jason Prouty Karen Jacobus
Jun 12, 2021
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All of the staff were efficient, easy to work with and professional. They constantly kept us updated on the progress of our claim. They also followed all COVID-19 protocols. It was a real pleasure to work with Ori, Jeremy, & Tyler! Service:Water damage-related cleanup & repair