
Firstline Garage Door Repair stands out as a premier provider of garage door and opener installation services tailored to construction companies. With a reputation for reliability and professionalism, the company has become a trusted name in the industry. What distinguishes Firstline Garage Door Repair is its steadfast commitment to excellence in every project it takes on. Its team consists of highly skilled technicians who undergo rigorous training and possess extensive experience, ensuring precise and meticulous installations every time. Construction companies rely on Firstline Garage Door Repair to deliver top-quality results that consistently surpass expectations. Moreover, the company prides itself on its exceptional customer service, emphasizing clear communication, prompt responses, and transparency throughout the entire process.
Served areas
- Arlington Heights, IL, Addison, IL, Aurora, IL, Barrington, IL, Bartlett, IL, Batavia, IL, Carol Stream, IL, Chicago, IL, Crystal Lake, IL, Darien, IL, Deerfield, IL, Joliet, IL, Lake Forest, IL, Lake Zurich, IL, Libertyville, IL, McHenry, IL, Naperville, IL, Northbrook, IL, Orland Park, IL, Palatine, IL, Plainfield, IL, Schaumburg, IL, St. Charles, IL, Tinley Park, IL, Winnetka, IL, Woodstock, IL, Buffalo Grove, IL, Vernon Hills, IL
Details
- Year established: 2019
- Employees: 4
- Licensed
- Insured
Highlights and features
- Same-day garage door repair and installation services
- Emergency repairs available across all Illinois cities
- Free $0 service call and repair estimates
- Commercial and residential garage door specialists
- Professional technicians with years of experience
- Wide range of garage doors and openers
Associations and certifications
- Associations & Trade Memberships
- International Door Association (IDA) – (Recommended Membership for Garage Door Professionals)
- Better Business Bureau (BBB) – A+ Rating Preferred
- Angi Certified Pro (formerly Angie’s List)
- HomeAdvisor Screened & Approved
- Google Guaranteed Partner (if enrolled in Local Services Ads)
- Certifications & Compliance
- Licensed, Bonded, and Insured in Illinois
- OSHA Safety Compliance Certified (for commercial installations)
- Manufacturer-Certified Installer – LiftMaster, Clopay, Amarr
- EPA Lead-Safe Certified (if working on older residential properties)
Payment methods
- Debit cards
- Credit cards
Services








People
Alex Caraus
Owner
Alex Caraus is the founder and owner of Firstline Garage Door Repair. With hands-on experience in both residential and commercial garage systems, he writes expert-level articles focused on garage door installation, repair trends, and cost-saving solutions for Chicago property owners. His goal is to educate customers with accurate, transparent, and actionable information.
Reviews (43)
Thomas Covert
May 23, 2025
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Andrew Buenaventura
May 21, 2025
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Jeffrey Kee
May 11, 2025
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Dave Rudnick
May 02, 2025
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Cirilo Pacheco
Apr 24, 2025
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Nihilist
Apr 14, 2025
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David Divanyan
Apr 11, 2025
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Dorothy Moy
Apr 10, 2025
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Leontina S.
Apr 03, 2025
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Jennifer Siedjak
Mar 26, 2025
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Mircea
Mar 25, 2025
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Nancy Nieland
Mar 20, 2025
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Stephanie Horner
Mar 17, 2025
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Dario Jurkovic
Mar 17, 2025
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Reshma Narayana
Mar 11, 2025
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Gary Masarsky
Mar 02, 2025
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Yuriy Sadovskyy
Feb 25, 2025
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Burte-Ujin Dugar
Feb 21, 2025
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Jill Kirian
Feb 19, 2025
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Alex Db
Feb 18, 2025
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Adam LaVan
Feb 18, 2025
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Evghenii Muntean
Feb 14, 2025
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A. T.
Feb 14, 2025
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Nicolae Ostrovschi
Feb 05, 2025
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Mary King
Jan 08, 2025
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Anatolii Verezhak
Dec 25, 2024
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Tony Griffin
Nov 18, 2024
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Tarek A.
Oct 16, 2024
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Amanda D.
Jan 03, 2024
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I found Firstline on Yelp and Alex came right over. I had some companies say they could not install a keypad on my door as the unit was too old and some would not even come out unless I paid an over $100 service charge. Alex installed the keypad within 30 minutes and for the same price as other "service" charges. he also inspected the unit for free. it was very refreshing and I will be using them anytime I need servicing!
Daniel G.
Dec 10, 2023
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Paul A.
Oct 18, 2023
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There is no good time for a garage door to fail and this morning, one of the 3 torsion springs on my 16 foot wooden door broke.
The reviews for Firstline Garage Door Repair are spot on. I called them at 8:45, they arrived at 10 and done with the repair by 11. They upgraded the springs to better carry the heavy wooden door load, lubricated all moving parts and all is in working order again. These guys are pro's and great to work with.
Thank you Firstline!
The reviews for Firstline Garage Door Repair are spot on. I called them at 8:45, they arrived at 10 and done with the repair by 11. They upgraded the springs to better carry the heavy wooden door load, lubricated all moving parts and all is in working order again. These guys are pro's and great to work with.
Thank you Firstline!
Mike K.
Sep 10, 2023
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Beth S.
Aug 14, 2023
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Alex came out immediately and found out what the problem was. His price was very reasonable, and the quality of work was outstanding. He went above and beyond in the customer service department. He actually looked at the other 2 garages in my building and did Maintenace on them while he was there. They are very professional. Called to let you know they are on the way and got the whole job done nicely. I would highly recommend this company and use them in the future!
Vinod M.
Jul 01, 2023
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When our garage was malfunctioning, I called Alex and he agreed to come the same day. When I had to unexpectedly reschedule for a later time on the same day, he was so flexible and was able to accommodate the request. When he came over he was able to fix the garage door right away for a reasonable price and did a clean job. Highly recommend Firstline Garage Door Repair.
Robert L.
Apr 07, 2023
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Many Thanks and a HUGE shout out to Firstline Garage Door Repair. Garage Door repairman was efficient, kind, and willing to work with us when our garage door spring broke suddenly. Same-day responsiveness when experiencing a garage door emergency. Repairs, replacements, and general maintenance; Firstline Garage Door Repair, Inc. is your go to company! Thank you and we will defiantly be return customers!
Chris F.
Apr 03, 2023
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Fleet Masters
Mar 10, 2023
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Randy T.
Feb 22, 2023
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Joseph B.
Feb 10, 2023
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Marc Desciscio
Feb 03, 2023
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Elliot R.
Jan 01, 2023
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Everything with Alex was top notch. Needed my garage motor replaced as it was working only intermittently. Alex was able to get out to my home quickly and discussed options with me at very reasonable rates. Was knowledgeable and not pushy. He noted my rollers were corroding which I had not noticed but upon inspection, it was clear they were. Got the job quick and was very professional. New system works great and is much quieter. I would definitely call Alex again.
John S.
My garage door was in need of replacement, and my opener was not operating properly. I sent out a few estimate requests, and did receive some replies. However Alex from Firstline stopped by my home, evaluated my problem(s), and we discussed options and a timetable for removal and installation of a new door and hardware. When my new door and parts arrived Alex called me to set up an installation date. I mentioned that I was having a problem with my opener, and he stopped by my home, made some adjustments to my opener, and we setup up an install date. There was no charge for this service call! Alex was punctual, showed me what he was going to do, completed installation without a problem, and charged me exactly what he had quoted to me weeks earlier. He took away all of the old hardware, and even swept my entire garage floor once he was finished. If you want to help a small businessman who is honest, punctual, extremely competent, and does not try to sell anything to you unnecessarily, do yourself a favor. Call Alex at Firstline - you'll be happy you did. I sure am.
Matt P.