Business Details
50+ Years
experience
Emergency
services
Trusted Plumbing, Heating & Cooling Services in Overland Park, KS
Dick Ray Master Plumber Heating and Cooling has been a trusted name in Kansas City for over 75 years, providing expert plumbing, heating, air conditioning, and drain services. Founded in 1949 by Dick Ray, our family-owned business combines decades of experience with a commitment to reliability and customer satisfaction. Our team of licensed and insured technicians delivers 24/7 emergency services, ensuring prompt solutions for residential and commercial needs. We prioritize transparency, offering honest pricing and clear communication while maintaining BBB A+ accreditation.With a focus on innovation, we provide financing options, senior discounts, and advanced solutions like tankless water heaters and hydro jetting. Our dedication to quality is reflected in our 100% satisfaction guarantee and decades of loyal customer relationships. From routine maintenance to complex repairs, we uphold a legacy of excellence rooted in local expertise and community trust.
Services
Plumbing Repair
Drain Cleaning
HVAC Repair
Water Heater Services
Sump Pump Repair
Gas Line Services
Sewer Line Repair
Furnace Repair
Heat Pump Services
Septic Tank Repair
Details
- Year established: 1949
Highlights and features
- 75 years of local expertise in plumbing and HVAC services
- BBB A+ accredited with a proven track record of reliability
- 24/7 emergency services for urgent plumbing and heating needs
- Flexible financing options for major installations and repairs
- Locally owned and operated with deep community ties
Associations and certifications
- BBB A+ Accredited
What people say
Fantastic service
Knowledgeable technicians
Prompt and professional
100% satisfaction guarantee
Trusted local expertise
Services
Plumbing Repair
Our plumbing repair specialists address leaks, pipe damage, and system malfunctions with precision and speed. We service residential and commercial properties, offering emergency repairs and routine maintenance. Our licensed technicians use advanced diagnostic tools to identify issues like hidden leaks or clogs, ensuring long-term solutions that prevent future disruptions. Customers appreciate our transparent pricing and upfront cost estimates.
Drain Cleaning
Professional drain cleaning removes blockages and restores proper water flow in sinks, showers, and sewer lines. We employ hydro jetting and rooter services to clear stubborn clogs while preserving pipe integrity. Camera inspections identify root causes like tree root intrusion or buildup, allowing targeted repairs. Customers rely on our 24/7 availability for urgent drain emergencies and preventive maintenance.
HVAC Repair
We repair and maintain heating and cooling systems, including furnaces, heat pumps, and air conditioners. Our technicians perform tune-ups, replace faulty components, and optimize system efficiency. Annual maintenance plans extend equipment lifespan and prevent breakdowns during extreme weather. Customers benefit from same-day service and financing options for major HVAC replacements.
Water Heater Repair
Our team services traditional and tankless water heaters, addressing leaks, heating element failures, and sediment buildup. We offer repair diagnostics, tank flushing, and full replacements with energy-efficient models. Financing plans and warranties provide added value for residential clients. Emergency services ensure hot water access is restored promptly during system failures.
Sump Pump Repair
We install, repair, and maintain sump pumps to prevent basement flooding and water damage. Battery backup systems ensure functionality during power outages. Technicians test pump mechanisms, replace faulty switches, and clear discharge lines. Customers in flood-prone areas rely on our preventive maintenance to protect property investments year-round.
People
Dick Ray
Founder
Founded the company in 1949 after serving in the Coast Guard during WWII. Built the business from a one-truck operation into a multi-generational Kansas City institution known for integrity and reliability.
Dick Ray II
Master Plumber & Engineer
Joined the family business in 1974 after earning mechanical engineering degrees and master plumber certifications. Expanded technical expertise and modernized service offerings while maintaining core values of quality and customer care.
Sam Drake
Master Technician
Recognized for exceptional service in complex drain and sump pump repairs. Demonstrates technical skill and customer focus, often completing challenging jobs in difficult spaces while maintaining clear communication with clients.
Dornell Thomas Jr.
HVAC Specialist
Provides expert furnace tune-ups and heating system diagnostics. Known for clear explanations of maintenance needs and preventative care strategies that help customers avoid costly repairs.
Clint
Service Technician
Delivers knowledgeable and professional HVAC repairs. Receives consistent praise for promptness, technical expertise, and courteous service that exceeds customer expectations during residential service calls.
Questions
What areas do you service?
We serve Overland Park, Kansas City, Leawood, Lenexa, Olathe, Prairie Village, and surrounding Johnson County areas for all plumbing, HVAC, and drain needs.
Are you available for emergencies?
Yes, our 24/7 emergency services ensure immediate response for urgent plumbing leaks, heating failures, and drain emergencies across the Kansas City metro area.
Do you offer financing options?
We provide flexible financing through Synchrony for major repairs and installations, including 0% interest plans for qualified customers on furnace and HVAC upgrades.
What sets you apart from competitors?
With 75 years of local experience, BBB A+ accreditation, and a 100% satisfaction guarantee, we combine generational expertise with modern technology for reliable, transparent service.
Can I schedule service online?
Yes, use our website's scheduling tool for immediate booking of plumbing, heating, cooling, and drain services, or call (913) 214-8770 for urgent requests.
Do you provide warranties?
We offer comprehensive warranties on parts and labor, including extended coverage options for water heaters and HVAC systems to ensure long-term customer confidence.
Reviews (4)
Katelin Andrews
Jan 02, 2022
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On time. Honest technician. Good pricing for service partner membership.
Service:Heating maintenance
Service:Heating maintenance
Traci Porter
Dec 31, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness
They were very responsive and professional from the first phone call to the end service. Zac was super nice and knowledgeable! I know I can trust referraling them to my real estate clients and friends!
Service:Repair faucet
They were very responsive and professional from the first phone call to the end service. Zac was super nice and knowledgeable! I know I can trust referraling them to my real estate clients and friends!
Service:Repair faucet
Addison Bliss
Dec 21, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
These guys rock. Always on time. Been using them for years, so count this review as x5 at least. Will never call another plumber. @PHCOFFEE thanks these folks for their service!
Service:Repair toilet
These guys rock. Always on time. Been using them for years, so count this review as x5 at least. Will never call another plumber. @PHCOFFEE thanks these folks for their service!
Service:Repair toilet
Phil Aitken
Dec 20, 2021
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Positive:Professionalism,Quality,Responsiveness
Zach was very professional and courteous and fixed our plumbing issues on the first visit. Our experience was very positive.
Services:Repair faucet,Repair pipe
Zach was very professional and courteous and fixed our plumbing issues on the first visit. Our experience was very positive.
Services:Repair faucet,Repair pipe
