Business Details
20 Years
experience
Emergency
services
Your Trusted Pool Care Experts in Prosper, TX
At Perpetual Pool Care, we approach every project with a commitment to precision and excellence. Since 2006, our team has specialized in delivering tailored pool maintenance solutions using advanced water treatment technologies like the Orenda Pool Dosing Calculator. Our expertise spans weekly service, disaster recovery, and new plaster startups, ensuring optimal pool health through LSI-based chemical balancing. As a family-owned business rooted in the Dallas-Fort Worth metroplex, we combine decades of industry experience with personalized service.Our satisfaction guarantee reflects our confidence in delivering consistent results, while partnerships with premier pool builders allow us to support comprehensive backyard transformations. We prioritize transparent communication, prompt emergency response, and adherence to rigorous quality standards to maintain our reputation as a trusted local provider.
Services
Weekly Pool Service
Disaster Recovery
New Plaster Startups
Green Maintenance
Pool Repairs
Details
- Year established: 2006
Highlights and features
- We utilize Orenda Technology for precise water chemistry management.
- Family-owned business with 18 years of local Dallas-Fort Worth expertise.
- Satisfaction guarantee with free re-cleaning within 36 hours.
- Partnerships with top-rated pool builders for comprehensive solutions.
- 24/7 emergency service for urgent pool issues.
What people say
Excellent job
BEST KEPT POOL
Customer Service A+
Couldn't be happier
Knowledgeable technicians
Services
Weekly Pool Service
Our weekly pool cleaning ensures consistent water quality and equipment functionality. Trained technicians perform chemical balancing using Orenda Technology, debris removal, and equipment inspections to maintain optimal pool conditions. This service includes detailed reporting and proactive issue resolution to prevent costly repairs.
Disaster Recovery
We specialize in restoring pools after severe weather events. Our team rapidly removes debris, stabilizes water chemistry, and repairs storm-damaged components. Utilizing specialized equipment and Orenda's LSI-based treatment protocols, we minimize long-term damage and restore pool safety within critical 48-hour windows.
New Plaster Startups
The Orenda Startup process protects new plaster finishes through precise chemical balancing. Our technicians implement a 30-day stabilization protocol to prevent etching and discoloration. This service includes initial water testing, enzyme-based treatment, and owner education to ensure lasting plaster integrity.
Green Maintenance
Our green pool remediation combines shock treatments with Orenda's enzyme technology to eliminate algae blooms. The process includes filtration optimization, pH stabilization, and preventive maintenance recommendations to maintain crystal-clear water without excessive chemical use.
Pool Repairs
We diagnose and repair pool equipment including pumps, filters, and automation systems. Our technicians provide diagnostics, replacement part sourcing, and preventative maintenance plans. Emergency repair services are available with priority scheduling for critical system failures.
Questions
What areas do you service?
We serve the entire Dallas-Fort Worth metroplex, including Prosper, Plano, Frisco, Addison, and surrounding communities. Our service radius extends to Denton, Lewisville, and Southlake areas.
Do you offer emergency pool services?
Yes, we provide 24/7 emergency response for urgent pool issues like equipment failures, severe algae blooms, or storm damage. Our after-hours line is available at 214-957-5917.
What makes your pool maintenance different?
We use Orenda Technology's LSI-based water balancing system for precise chemical management. This scientific approach prevents plaster damage, reduces chemical usage, and maintains clearer water compared to traditional methods.
Do you guarantee your work?
Yes, we offer a 36-hour satisfaction guarantee. If you're not satisfied with a cleaning, we'll re-service the pool at no charge and investigate underlying chemical or equipment issues.
Can you help with new pool installations?
While we don't build pools, we partner with top local builders like Hauk Custom Pools. We provide startup services for new plaster finishes and ongoing maintenance for newly constructed pools.
Reviews (6)
Andrea Burns
Jun 02, 2021
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Perpetual Pool Care has done an outstanding job for our weekly pool service...the staff is knowledgeable, helpful, and all around great to interact with. I cant say enough about the top notch service we always receive should we call in with a random question and especially during the winter storm back in February. We called them in a panic and they came out to our house that same day and...as soon as the ice/snow melted, they were back out getting our pool restarted! I have always had a pool and this is by far the best company we have ever used. Thank you Perpetual Pool Care for making customer
Julie Stevenson
Apr 19, 2021
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Perpetual Pool Care has performed weekly cleanings and maintained our pool for 10+ years. We couldnt be happier with the quality and thoroughness of the weekly service, but what really makes this company stand out is their immediate response time if there is an issue with the pool. The owner, Justin, has consistently responded and promptly addressed/remedied any issues we have had. After a recent freeze our pool tech proactively came several days ahead of his scheduled weekly visit to inspect the pool for damage to make sure we didnt have urgent need ahead of his weekly cleaning. They are
Jon Mora
Mar 20, 2021
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Perpetual Pool Care has been servicing our pool since it was built 3 years ago. Their service has always been excellent and the pool is always clean. When my Polaris pump started spewing water during the storm, Mike drained the equipment and winterized it. When it was determined that it was only the Polaris pump, Justin and his crew came out and bypassed the pump and got the pool back up and running. We highly recommend Justin and Perpetual Pool Care.
Courtney Moscovic
Mar 05, 2021
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We have had our pool for just about a year and are so grateful for Perpetual Pool Care. Our builder recommended using them for our set up and maintenance and with this being the first pool we've ever owned, wanted to go with the best of the best. Justin and his team have been incredibly professional, responsive and our pool continues to look great week after week (and we use it a lot!). When snowmaggeden hit DFW, we had a booster pump bust which was really disappointing but Perpetual came out and got us up and running so we could still use the pool without that cleaning pump for now. Perpetual
Robert Soto
Feb 23, 2021
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From pool Startup, to saving me from a deep freeze disaster, Justin and the Perpetual team have always been there. Ive worked with others, but Justins expertise is above the rest. Hes a pro, and Ive come to know and appreciate many of the folks on the team...Cory and Darren are great. If you view your pool as an asset and investment, do yourself a favor and partner with Perpetual.
Matt Green
Feb 21, 2021
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Have been extremely satisfied with Perpetual Pools since we started using their service, but more so now since the storm and the immediate attention we received with fixing our pool. Justin has always answered our calls on the first ring, whether it be a weekday or a weekend. His professionalism and work ethic are top notch. Couldnt be more happy with our service.
