Business Details
22 Years
experience
Expert Water Conservation and Stormwater Management Solutions
Since 2004, Innovative Water Solutions has been a leader in water conservation, stormwater management, and auxiliary water systems for residential and commercial clients. Founded by professionals with Peace Corps experience, our engineering design/build firm combines sustainability with technical expertise to address water resource challenges. Our team of licensed engineers, certified installers, and OSHA-trained crews deliver customized solutions including rainwater harvesting, graywater reuse, and drainage improvements.We prioritize quality through rigorous installation standards and ongoing maintenance programs, serving Central Texas while offering design services nationally and internationally. With certifications from ARCSA and ASSE International, we ensure compliance with industry best practices while helping clients achieve water independence and environmental stewardship.
Services
Rainwater Harvesting
Graywater Reuse
Drainage Solutions
Gutter Installation
Irrigation Systems
Landscape Installation
Fire Protection
Water Storage
Details
- Year established: 2004
Highlights and features
- We have over 20 years of experience in water conservation systems
- Our team consists of certified experts with extensive experience
- We implement patented processes for water management solutions
- Our company is ISO 9001 certified
- We provide 24/7 personalized customer support
Associations and certifications
- Texas Licensed Engineer (#99248)
- ASSE International / ARCSA Certified Rainwater Installer/Designer (#44057)
- Water Treatment Specialist (WT0005302)
- Licensed Irrigator (LI0029801)
What people say
Professional-quality plumbing
Promptness, professionalism
Great to work with
Excellent drainage job
Reliable maintenance service
Services
Rainwater Harvesting Systems
Custom-engineered systems capture and store rainwater for irrigation, potable use, or stormwater management. Our solutions include tank installation, gutter integration, and filtration systems that ensure water quality. Systems reduce municipal water consumption by up to 50% while providing drought-resistant water supplies for residential and commercial properties.
Graywater Reuse Systems
Code-compliant systems repurpose water from showers, sinks, and laundry for landscape irrigation. Our designs maximize water savings by treating graywater to regulatory standards while preventing cross-contamination. Commercial installations include capacity planning and automated distribution networks for large-scale water conservation.
Drainage Solutions
Engineered drainage systems prevent foundation damage and property flooding through French drains, retention ponds, and surface grading. Our PE-licensed team designs solutions that comply with local regulations while incorporating water reuse opportunities like rainwater collection integration.
Gutter Installation
Seamless Ogee-style gutter systems with 5" or 6" capacity protect foundations from water damage. Installation includes downspout connections to rainwater storage tanks, combining functional drainage with water conservation infrastructure for residential and commercial buildings.
Irrigation Systems
Smart irrigation designs reduce outdoor water use by 30-50% through ET-based controllers, drip systems, and alternative water source integration. We specialize in retrofitting existing systems with water-saving technology and conducting efficiency audits to qualify for municipal rebates.
People
Heather Henfrey
Marketing / Service Manager
Heather ensures exceptional customer service across all projects, managing client communications and system maintenance programs. Her focus on detail guarantees seamless coordination between clients and installation teams for optimal service delivery.
Alex Snell
Project Manager
Alex coordinates construction projects with technical expertise, maintaining schedule efficiency while overseeing complex system installations. His construction industry knowledge ensures adherence to engineering specifications and project timelines.
Jessica Dunn
Office Manager
Jessica manages accounting operations and irrigation project logistics, applying her technical water management expertise to support daily business functions and client billing processes.
Ford Grace
Asset / Warehouse Manager
Ford maintains warehouse organization and ensures crews have required materials for timely project completion. His logistical oversight supports efficient equipment distribution and inventory management.
Chris Nerren
Service Manager
With 18 years of experience, Chris oversees system maintenance and repair services, ensuring long-term functionality of installed water conservation systems through scheduled inspections and emergency service response.
Questions
What water conservation rebates are available in Central Texas?
Austin residents qualify for up to $5,000 in rainwater system rebates. Hays County offers tax reductions for rainwater infrastructure. We provide all required documentation for rebate applications.
Can rainwater systems provide whole-house water supply?
Yes, our potable systems include filtration and UV treatment to meet drinking water standards. Systems are sized to maintain supply during drought periods with optional water delivery backup.
Do you service systems installed by other companies?
We provide inspections, maintenance, and repairs for all brands of water conservation systems with annual service contracts available for ongoing system optimization.
What drainage solutions prevent foundation damage?
We install French drains, surface grading, and sump pump systems to redirect water away from foundations. Solutions include integration with rainwater harvesting for dual-purpose water management.
How do graywater systems comply with regulations?
Our designs meet Texas Commission on Environmental Quality standards with proper separation distances and treatment levels. We handle permitting and inspection coordination for regulatory compliance.
What irrigation upgrades qualify for rebates?
ET controller installations and system audits qualify Austin Water customers for up to $1,000 in rebates. We provide post-audit upgrade recommendations to maximize water savings.
Videos
Reviews (7)
Jack Swingler
Oct 01, 2021
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Critical:Responsiveness
We did a whole house system with Innovative, a substantial investment. They are nice people, and we enjoyed working with them. While the rainwater is one of the great things about the house, Innovative is very unresponsive and provides less than expected service after the sale.
Service:Installation
We did a whole house system with Innovative, a substantial investment. They are nice people, and we enjoyed working with them. While the rainwater is one of the great things about the house, Innovative is very unresponsive and provides less than expected service after the sale.
Service:Installation
Jack S.
Sep 29, 2021
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We did a whole house system with Innovative, a substantial investment. They are nice people, and we enjoyed working with them. While the rainwater is one of the great things about the house, Innovative is very unresponsive and provides less than expected service after the sale.
Michael B.
Aug 18, 2021
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I paid $250 for a licensed engineer to come check out my property and discuss how I can address the drainage issues myself. A competitor quoted $150 but didn't seem like the person they'd send was an engineer, and they couldn't come out for about another month, whereas Innovative Water scheduled me for a few days later.
Chris described what I should do (and why), answered all my questions clearly, and invited me to email any followup questions if I had any. I had one, and he replied right away. I had some ideas of what to do before Chris came out, but his suggestions took it
Chris described what I should do (and why), answered all my questions clearly, and invited me to email any followup questions if I had any. I had one, and he replied right away. I had some ideas of what to do before Chris came out, but his suggestions took it
Tracy Fritz
Jun 01, 2021
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We are in the midst of a project with Innovative Water Solutions, and it is not going well. We received a proposal to replace the gutter system and lay an underground pipe to carry water to the street. Because IWS is busy, the project has to be broken into two parts: gutters first, pipes later. It took a month to get a date for the gutters, and it will take 10-12 weeks for the pipe. Not great, but OK. The problem is this: they installed one of the gutters in the wrong place. Instead of putting it in front of the house so that water drains down the driveway and into the street, they placed it on
Jacob King
May 04, 2021
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We got our quote quickly and then had to sit on repairs for a few months. When we called them back, the quote was honored and a walkthrough was scheduled within a day or two. Once work began, the team was quick, efficient, and friendly. They did a great job digging around fencing and an A/C unit, not to mention rocks and weed block fabric. Fantastic job all around.
Jill C.
Jan 19, 2021
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These folks did some drainage improvement work for us. We received bids from a few other reputable establishment before selecting Innovative Water Solutions. Their project design plan and installation work was excellent. We have had several heavy rains since work was completed and the improvements are dramatic. The cost was also reasonable and affordable.
Lance Wright
Dec 28, 2020
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Called for help with our water pump (needed replacing) and was able to get an appointment the next day. Jacob came out and ran into some issues with our particular setup (wasn't installed by Innovative) and spent hours trying to figure it out. Eventually Chris came out as well and it turned into an all day job. Despite the hour, they stuck with it to make sure it was fixed (and my family had water). I can't recommend them enough. Will definitely have them back to do some maintenance and improvements.
