Business Details
38 Years
experience
Emergency
services
Emergency Water Damage Restoration & Cleaning Services
Benchmark Restoration has been a trusted name in the cleaning and restoration industry since 1988, serving Portland, Oregon, and Vancouver, Washington. Our team of IICRC-certified professionals specializes in water damage restoration, carpet cleaning, mold remediation, and more, using eco-friendly Soilguard technology to ensure safe, effective solutions. With over 35 years of experience, we prioritize customer satisfaction through transparent communication, 24/7 emergency services, and a commitment to restoring homes with minimal disruption.Our locally owned and operated business has earned recognition through awards like the Elite Service Award from Angie's List, reflecting our dedication to quality and community. We work closely with insurance providers to streamline claims and offer flexible financing options, ensuring accessibility for all clients. Our mission is to create a cleaner, healthier future by delivering reliable, expert-driven services tailored to each client's unique needs.
Services
Water Damage Restoration
Carpet Cleaning
Mold Remediation
Area Rug Cleaning
Air Duct Cleaning
Dryer Vent Cleaning
Pet Odor Removal
Sewage Cleanup
Pressure Washing
Contents Restoration
Details
- Year established: 1988
Highlights and features
- We have over 35 years of experience in water damage restoration and cleaning.
- Our team consists of IICRC-certified professionals with advanced training.
- We offer 24/7 emergency services with rapid response times.
- We use eco-friendly Soilguard technology for safe, effective solutions.
- We streamline insurance claims with detailed documentation and communication.
Associations and certifications
- IICRC
What people say
Great job and very happy
Thorough inspection, no upselling
Trustworthy business with values
Warm and welcoming team
Quick response, fair pricing
Services
Water Damage Restoration
Our IICRC-certified team responds within minutes to water damage emergencies, using industrial-grade pumps and dehumidifiers to extract water and prevent mold. We repair damage to floors, ceilings, and crawlspaces, ensuring thorough restoration in Portland, Vancouver, and surrounding areas. Our eco-friendly methods protect your home's safety while minimizing disruption to daily life.
Carpet Cleaning
We provide deep carpet cleaning using advanced equipment to remove dirt, allergens, and stains. Our technicians address pet odors and perform spot repairs, extending the life of your carpets. Services include free pickup and delivery at our Vancouver, WA facility, ensuring convenience for residential and commercial clients.
Mold Remediation
Our team uses non-toxic Soilguard technology to remove mold and prevent regrowth within 24-48 hours of water damage. We follow strict containment protocols to avoid spreading spores, serving Portland, Vancouver, and nearby regions with expert solutions for both residential and commercial properties.
Area Rug Cleaning
Specialized cleaning for fine area rugs restores their beauty and extends their lifespan. Our Vancouver, WA facility offers free pickup and delivery, with technicians trained in handling delicate fibers. We use eco-friendly solutions to ensure safe, thorough cleaning for heirloom and modern rugs.
Pet Odor Removal
We eliminate pet odors using safe, effective treatments that target odor sources rather than masking smells. Our services cater to rental properties and homeowners, improving air quality and tenant satisfaction through deep cleaning and antimicrobial applications.
People
Adam Vermilyea
Owner
Adam Vermilyea, a Pacific Northwest native, has led BenchMark through pre-pandemic growth and post-pandemic challenges. Passionate about community service, he prioritizes team development and ethical business practices while balancing family life in LaCenter, WA.
Carrie Vermilyea
Owner
Carrie Vermilyea co-owns BenchMark with her husband Adam, contributing to strategic decisions and operational oversight. As a Pacific Northwest resident, she focuses on creating a family-friendly business culture that aligns with community values.
Questions
What areas do you serve?
We serve Portland Metro, Vancouver, WA, and surrounding areas including Tigard, Salmon Creek, Battle Ground, and Ridgefield.
Do you offer emergency services?
Yes, we provide 24/7 emergency water damage restoration with technicians available within 65 minutes of your call.
How do you handle insurance claims?
We assist with insurance claims by providing detailed documentation and communicating directly with providers like Farmers Insurance to ensure fair compensation.
What certifications do you hold?
Our team holds IICRC certification and follows industry standards for water damage restoration, mold remediation, and cleaning services.
Do you offer discounts for repeat customers?
Yes, our Healthy Home Membership provides 50% off core cleaning services at six-month and one-year intervals for returning clients.
How long does water damage restoration take?
Most water damage mitigation projects complete within 72 hours, with drying and structural repairs handled by our in-house technicians.
Reviews (7)
Toni Bryson
Nov 13, 2021
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Positive:Professionalism,Punctuality,Quality,Value
We'd done some dog fostering, as best as I did the pet stains just didn't come up . Benchmark always manages to make them disappear. This is our second time using this company. I tell who askes. Thanks for the great job done quickly.
Services:Remove pet stains & odors,Clean carpet
We'd done some dog fostering, as best as I did the pet stains just didn't come up . Benchmark always manages to make them disappear. This is our second time using this company. I tell who askes. Thanks for the great job done quickly.
Services:Remove pet stains & odors,Clean carpet
Phyllis Kahn
May 14, 2021
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They have done my carpets for years and I have been extremely satisfied. Recently they washed our windows inside-out and we have large windows and a lot of them and I am picky about them. They did a great job. Very friendly staff
Linda Doering
Dec 03, 2020
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Jared was amazing. Very polite and knew what he was doing. He was on time and very efficient. Would highly recommend this service. They called to confirm and sent a confirmation email. No surprises either with the arrival time or the price. The price quoted was what it was and he didn't try to sell additional products.
Alexa Williamson
Jun 08, 2020
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
We had Ryan come and clean our carpets. Very professional and quick. Did such a good job. Very impressed! He was kind and professional. Excellent pricing. Will recommend to friends and family. Will use them again in the future.
We had Ryan come and clean our carpets. Very professional and quick. Did such a good job. Very impressed! He was kind and professional. Excellent pricing. Will recommend to friends and family. Will use them again in the future.
Debbie Brown
May 13, 2020
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Our dryer vent was clogged and could have been a fire hazard. I made an appointment online and they confirmed right away. They came at the scheduled time and Jared the technician was polite and efficient. The price was exactly what was quoted and was worth every penny. Couldn't ask for anything more. I totally recommend this company!
Karen Whitehead
Nov 18, 2019
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I have been using Benchmark for 15 years ever since they first saved my carpet. They have been saving carpets for me ever since! I am now in my 3rd home and the first 2 are now my rentals so when I say save I mean it. I have also been educated by them so well that the care of my carpets is now a partnership. They are very technically educated. They are also respectful, dependable and affordable.
Karen
Karen
Carol Hawkins
Nov 01, 2019
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I've used Benchmark Brands for at least 15 years. They are always on time, affordable, efficient, go the extra mile and really care about achieving great results. And.... whatever they do, it seems like my carpets look fresh longer than with other carpet cleaning services. I am occasionally tempted by a coupon for bargain prices from other companies. The results are never as good as with Benchmark. A reminder to stick with a quality provider of exceptional service!
