Business Details
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services
Professional Carpet & Rug Cleaning Services in El Paso
FiberCare Carpet & Upholstery Cleaning has been delivering professional carpet, rug, tile, and upholstery cleaning services for over two decades. Our team employs advanced equipment and a meticulous multi-step process to ensure thorough cleaning while prioritizing customer satisfaction. We serve El Paso, Las Cruces, and surrounding areas, offering tailored solutions for residential and commercial clients. Our commitment to quality is demonstrated through our 100% satisfaction guarantee and proven track record of serving over 1,000 satisfied clients. With a focus on transparency, we provide free in-home audits and detailed explanations of our methods.Our technicians are trained to handle delicate materials like wool rugs and high-traffic commercial spaces alike. We emphasize long-term value through stain protection treatments and preventative maintenance education. Customer testimonials consistently highlight our professionalism, attention to detail, and ability to rejuvenate textiles to like-new condition. Our emergency service capability ensures prompt response to urgent cleaning needs. Backed by a 20-year reputation, we combine technical expertise with personalized service to maintain our position as a trusted local specialist.
Services
Carpet Cleaning
Rug Cleaning
Tile Cleaning
Upholstery Cleaning
Pet Odor Removal
Stain Protection
Commercial Cleaning
Stone Cleaning
Emergency Services
Carpet Protector
Highlights and features
- We offer 20+ years of specialized carpet and rug cleaning expertise
- Our 12-step cleaning process ensures thorough, lasting results
- We provide free in-home audits with no obligation
- 100% satisfaction guarantee with money-back commitment
- Serving 1,000+ repeat residential and commercial clients
What people say
Excellent Service
Professional and organized
Rejuvenated carpets
Friendly service
Guarantee honored
Services
Carpet Cleaning
Our professional carpet cleaning service uses a 12-step process including dry soil removal, pre-treatment, and hot water extraction. We restore carpets to like-new condition while preserving fiber integrity. Clients receive maintenance tips to extend cleaning results.
Rug Cleaning
Specialized rug cleaning preserves valuable textiles through fiber analysis and gentle washing. We address moth damage, color bleeding, and pet contamination while maintaining original appearance and texture.
Tile Cleaning
Ceramic tile and grout cleaning removes built-up grime using pH-balanced solutions. Our process includes sealing to protect surfaces and maintain cleanliness between professional cleanings.
Upholstery Cleaning
We rejuvenate upholstery with fabric-specific treatments. Our 12-step system safely cleans delicate materials like velvet while removing embedded soils and restoring appearance.
Pet Odor Removal
Pet urine decontamination targets odor sources at the molecular level. We use enzymatic treatments to break down uric acid crystals in carpets and padding for permanent odor removal.
Questions
What carpet cleaning services do you offer?
We provide deep carpet cleaning using a 12-step process including pre-inspection, soil extraction, pH balancing, and speed drying. Services include stain removal, odor elimination, and protector application.
Do you clean area rugs and oriental carpets?
Yes, we specialize in oriental and area rug cleaning with an 8-step process that includes fiber identification, dust removal, and color-fastness testing to preserve delicate materials.
How does your satisfaction guarantee work?
We offer a 100% money-back guarantee. If unsatisfied, we'll re-clean at our expense and pay $20 for inconvenience, ensuring complete client satisfaction.
Can you remove pet stains and odors?
Our pet odor removal system decontaminates carpets and rugs by targeting urine crystals. We use specialized treatments to eliminate persistent pet smells permanently.
Do you offer commercial carpet cleaning?
Yes, we provide commercial cleaning services for offices and businesses using industrial equipment and tailored solutions for high-traffic areas.
Reviews (7)
Celena Duran
Oct 16, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
I was very impressed with Mr. Henry our carpet cleaner in Las Cruces. He was very thorough, patient, knowledgeable and polite. The carpet came out amazing! I was losing hope with it and now looks like totally different carpet. Strongly recommend! Fiber care will be our new carpet cleaners!
Service:Carpet cleaning
I was very impressed with Mr. Henry our carpet cleaner in Las Cruces. He was very thorough, patient, knowledgeable and polite. The carpet came out amazing! I was losing hope with it and now looks like totally different carpet. Strongly recommend! Fiber care will be our new carpet cleaners!
Service:Carpet cleaning
Ashleigh Egerton
Sep 26, 2021
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Positive:Professionalism,Responsiveness
My rug looks great! Service was quick, priced fairly, and the customer service was very responsive to my questions. Definitely recommend
Service:Area rug cleaning
My rug looks great! Service was quick, priced fairly, and the customer service was very responsive to my questions. Definitely recommend
Service:Area rug cleaning
Jaime Velasco
Sep 11, 2021
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I was looking for someone to refinish my travertine floors. After reading some of the reviews I called to have FibreCare to have the polish and seal my floors. When they were finished my travertine looked amazing!!! Better that new. If you are looking to have your floors go from dull to wow.this is the place. Five stars.
Linda Willer-Wright
Jun 15, 2021
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I had my travertine floors serviced. I can't believe how beautiful they came out. I was seriously thinking about replacing my travertine altogether before contacting FiberCare. However, seeing how they restored my floors back to its original beauty, I am just so happy. They were professional, knowledgeable, and very responsive to my concerns and requirements. I recommend FiberCare 100%.
Tracy Kinnischtzke
Mar 19, 2021
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Henry did an excellent job cleaning our carpets. He took extra time to vacuum prior to cleaning. Also impressive were the plastic corner protectors he took the time to place so the hoses wouldnt damage my walls. Very impressed, will use again.
Chey Pfaff
Feb 22, 2021
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Hands down the best carpet cleaning business on El Paso! We regularly have our carpets professionally cleaned and have used several other companies but no one compares to FiberCare! Our tech, Henry, was extremely professional and very friendly. He made sure to put the corner protectors on so the hose didn’t scratch the walls, had us check each room when he finished to make sure we were satisfied, and cleaned up water that got on our tile. Our carpets look better than new! Thank you, Henry!
10/10 would highly recommend!
10/10 would highly recommend!
Andrew Nunez-Rupert
Nov 19, 2020
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Just had Henry clean the carpets throughout our house and they look brand new! So happy with the quality of work, his professionalism and speed! The prices are definitely worth every penny!
