Business Details
Emergency
services
Your Trusted Local Plumbing Experts in Spring, TX
By The Book Plumbing is a family-owned and operated business founded on the principle of delivering superior plumbing services to homeowners in Spring, Tomball, and Northwest Houston. Led by James and Dana Smith, we adhere strictly to local plumbing codes and employ only licensed professionals certified by the Texas State Board of Plumbing Examiners. Our commitment to excellence is reflected in our upfront pricing policy, which eliminates hidden fees, and our 1-year warranty on most installations and repairs.We prioritize customer satisfaction through transparent communication, prompt service, and a focus on resolving plumbing issues with minimal disruption to your home or business. With over 400 five-star reviews, we have established ourselves as a trusted local expert in residential plumbing solutions.
Services
Toilet Repair
Water Heater Replacement
Tankless Water Heaters
Water Softeners
Water Filtration Systems
Highlights and features
- Family-owned business with licensed, code-certified professionals
- Upfront pricing with no hidden fees or surprises
- 1-year warranty on most installations and repairs
- Over 400 five-star reviews from satisfied local customers
- Prompt service for emergency plumbing situations
Associations and certifications
- Texas Responsible Master Plumbing License Number 41669
What people say
Prompt emergency service
Upfront pricing
Licensed professionals
Reliable repairs
Excellent communication
Services
Toilet Repair & Replacement
We specialize in diagnosing and resolving all toilet-related issues, from minor leaks to complete replacements. Using high-quality Gerber toilets with 15-year warranties on internal components, our technicians ensure durable solutions. Transparent pricing guarantees no surprises, while our customer satisfaction guarantee ensures quality workmanship tailored to your bathroom needs.
Water Heater Replacement
Our team handles full water heater replacements with energy-efficient models from Bradford White and A.O. Smith. We assess your household needs to recommend optimal capacity and fuel type, ensuring compliance with local codes. Professional installation includes safe disposal of old units and testing for maximum efficiency and safety.
Tankless Water Heaters
We install high-efficiency Rinnai and Navien tankless systems that provide endless hot water while reducing energy bills. Proper sizing ensures performance even in cold weather, with professional installation meeting electrical and gas code requirements. Annual maintenance services maintain optimal system longevity and efficiency.
Water Softener Installation
Our Nugen Gemline water softeners remove mineral buildup to protect plumbing and appliances. We handle complete system installation with salt-based ion exchange technology, improving water quality for household use. Professional sizing ensures capacity matches your home's water hardness and usage patterns.
Water Filtration Systems
We install whole-house filtration systems that remove 99.9% of contaminants using carbon filters and reverse osmosis technology. Our Nugen Gemline systems improve drinking water taste while protecting against lead and VOCs. Professional installation ensures comprehensive coverage for all household water entry points.
People
James Smith
Owner & Master Plumber
James Smith is a Texas-certified master plumber with license #41669. He founded By The Book Plumbing to provide code-compliant solutions, combining technical expertise with customer-focused service. His hands-on approach ensures quality control across all projects.
Dana Smith
Co-Owner
Dana Smith co-founded the company with James, managing administrative operations and customer relations. Her organizational skills ensure smooth scheduling and billing processes, complementing the technical team's fieldwork to deliver comprehensive service solutions.
Questions
What plumbing services do you offer?
We provide full residential plumbing services including toilet repair/replacement, water heater solutions, tankless systems, water softeners, and filtration installations across Spring and Northwest Houston.
Do you offer warranties on workmanship?
Yes, we provide a 1-year warranty on most installations and repairs, with manufacturer warranties applying to equipment like Gerber toilets and Bradford White water heaters.
How quickly can you respond to emergencies?
We prioritize emergency service situations and typically respond within 2-4 hours for urgent plumbing issues like leaks or complete failures.
What payment methods do you accept?
We accept cash, check, and major credit cards. A 5% discount applies to cash or check payments for standard service appointments.
Do you service commercial properties?
While our primary focus is residential plumbing, we handle select commercial projects. Contact us to discuss specific commercial plumbing needs and availability.
Reviews (7)
Alan Berry
Jan 04, 2022
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
James came out, looked around, and immediately replaced our hot water heater within an hour or two of my initial call to them! Highly recommend!
Service:Boiler installation
James came out, looked around, and immediately replaced our hot water heater within an hour or two of my initial call to them! Highly recommend!
Service:Boiler installation
Rodolfo Sanclemente
Dec 19, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Very responsive and to the point. Will call him again
Service:Toilet repair
Very responsive and to the point. Will call him again
Service:Toilet repair
Nikhil Patel
Dec 13, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
James, runs a great upfront honest shop. Highly appreciate his work and service and pretty much everything - recommended.
Service:Boiler repair
James, runs a great upfront honest shop. Highly appreciate his work and service and pretty much everything - recommended.
Service:Boiler repair
Kimberly Monteyne
Dec 07, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
James was wonderful. He explained what was going on as he went through the process and the typical causes for plugged drains. Very friendly and courteous. I definitely recommend this company.
Service:Drain unblocking
James was wonderful. He explained what was going on as he went through the process and the typical causes for plugged drains. Very friendly and courteous. I definitely recommend this company.
Service:Drain unblocking
James Robinson
Dec 01, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness
Best. Plumber. Ever. Grateful I finally found this gem of a person/ company. Highly recommend.
Service:Leak investigation and repair
Best. Plumber. Ever. Grateful I finally found this gem of a person/ company. Highly recommend.
Service:Leak investigation and repair
Michelle Elam
Nov 22, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
James and his team are very knowledgeable and professional. They saved us a lot of money with a better solution. Highly recommend them!
Service:Pipe repair
James and his team are very knowledgeable and professional. They saved us a lot of money with a better solution. Highly recommend them!
Service:Pipe repair
Anthony Mugan
Oct 19, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
On the phone and in person this company has a great attitude and friendly. Quick response and service. easily shares knowledge and process. The only plumber I ever need to call again!
Service:Sewer repair
On the phone and in person this company has a great attitude and friendly. Quick response and service. easily shares knowledge and process. The only plumber I ever need to call again!
Service:Sewer repair
