Business Details
18 Years
experience
Custom Outdoor Living Solutions in Western New York
Founded in 2008, Walsh Custom Concepts Inc has established itself as a premier provider of custom outdoor living solutions in Western New York and the Finger Lakes Region. Our family-owned business combines decades of construction expertise with innovative panel technology to create high-quality outdoor kitchens, fire features, water features, and decorative concrete countertops. With owners Steve and Justin Walsh personally overseeing every project, we deliver exceptional craftsmanship and personalized service that exceeds client expectations.Our commitment to using American-made materials and staying at the forefront of industry advancements ensures durable, beautiful results that enhance outdoor living spaces. Recognized for our integrity and customer-focused approach, we've built lasting relationships through projects that consistently achieve the 'WALSH factor' of exceeding the 'WOW' standard.
Services
Outdoor Kitchens
Fire Features
Water Features
Concrete Countertops
Decorative Concrete
Custom Fire Pits
Poolside Installations
Backyard Transformations
Details
- Year established: 2008
Highlights and features
- Family-owned business with owners on-site for every project since 2008
- Uses proprietary panel technology for durable, low-maintenance installations
- Offers exclusive RTA Outdoor Living and ClifRock product installations
- Maintains 100% customer satisfaction through personalized communication
- Manufactures all products in the USA with fiber-reinforced materials
What people say
Exceptional workmanship
Fantastic experience
Beyond expectations
WOW factor achieved
Professional team
Services
Outdoor Kitchens
Custom-designed outdoor kitchens using durable panel technology and Coyote appliances. Available in multiple configurations including grilling islands and bar islands starting at $5,500. Installed with minimal yard disruption in one day for most projects.
Fire Features
Custom fire pits and fireplaces available in natural gas or propane. Includes predesigned options and custom solutions with hearths, mantels, and seating areas to create intimate outdoor gathering spaces.
Water Features
Custom water features ranging from cascading waterfalls to complete water parks with slides. Projects start at $3,500 and include both fiberglass and rock construction options.
Concrete Countertops
Handcrafted decorative concrete countertops with natural stone aesthetics. Available in multiple edge designs and finishes for both indoor and outdoor applications with low-maintenance durability.
Custom Design
Full-service design and installation of custom outdoor living spaces. Combines proprietary technology with personalized service to create unique solutions tailored to client preferences and property specifications.
People
Steve Walsh
President
With 40+ years in construction since 1983, Steve founded Walsh Custom Concepts Inc in 2008 to combine field experience with management expertise. A Rochester native committed to quality craftsmanship and customer satisfaction.
Justin Walsh
Vice President
Business degree from SUNY Brockport with over a decade of construction experience. Brings technical expertise and customer service focus to every project while maintaining family business values.
Questions
What outdoor living solutions do you specialize in?
We specialize in custom outdoor kitchens, fire features, water features, and decorative concrete countertops using proprietary panel technology.
Do you offer installation services?
Yes, we provide complete installation services for all our outdoor living products, including RTA Outdoor Living and ClifRock systems.
What areas do you serve?
We serve Western New York and the Finger Lakes Region, including Penfield, Webster, and surrounding communities.
Are your products made in the USA?
Yes, all our products are manufactured in the USA using American materials and labor.
Do you offer military discounts?
Yes, we proudly offer discounts for military personnel and first responders as a token of appreciation.
How long does installation take?
Most outdoor kitchens install in one day using our panel technology, with larger projects completed within 3-5 business days.
Reviews (4)
Garry Little
Oct 27, 2021
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We met with the owner of Walsh Custom Concepts this past spring to discuss placing a Shade Tree vinyl Pergola on our patio. Before making our final decision Steve answered multiple questions and concerns for us via emails and took time out of his busy schedule to return to our home on several different occasions before finalizing our plans. Each time he was patient, understanding and extremely professional which brought us to the conclusion to do business with his company . Last week Steve and his 2 sons completed our outdoor project and we couldn't be happier with the final results. We would highly
Brian Seeley
Aug 14, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Steve and his crew were top-notch professionals. The design of our outdoor kitchen was flawless, timely and installed with care. To top it all off, Steve kept us in the loop on the build and delivery of appliances. I would highly recommend Steve and his crew for any job!
Steve and his crew were top-notch professionals. The design of our outdoor kitchen was flawless, timely and installed with care. To top it all off, Steve kept us in the loop on the build and delivery of appliances. I would highly recommend Steve and his crew for any job!
Michael Collier
May 24, 2021
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I had Walsh custom concepts do a custom waterfall for my pool. I could not be happier with the overall experience from beginning to end. Steve kept me updated every single day of the project about exactly what what going on and when he and the crew would show up. This is a great family business that takes great pride in their work. They went above and beyond to ensure I was satisfied. I would recommend them to anyone, and will definitely be using them again in the future.
Christian Jensen
May 13, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness
Seriously, there is not a better choice for your project. Steve and his team take real pride in their work and it shows! The results speak for themselves -incredible. What really sets this team apart from others is their communication throughout the entire project.
Seriously, there is not a better choice for your project. Steve and his team take real pride in their work and it shows! The results speak for themselves -incredible. What really sets this team apart from others is their communication throughout the entire project.
