Business Details
Emergency
services
Trusted Damage Restoration Services in Carrollton, TX
Restoration XP, headquartered in Carrollton, TX, is a leading damage restoration company serving the Dallas Metroplex. With over 23 years of combined experience in fire damage, water damage, mold remediation, and contents restoration, we deliver comprehensive solutions for residential, commercial, multifamily, hospitality, and restaurant properties. Our engineer-owned company combines technical expertise with advanced equipment to ensure efficient restoration and reconstruction.We prioritize client satisfaction through 24/7 emergency services, transparent communication, and insurance claims assistance. As the Official Restoration Partner of the Dallas Mavericks, we support community initiatives for foster care, homelessness, and domestic abuse victims. Our teams certifications and commitment to safety standards ensure reliable, high-quality results tailored to each clients needs.
Services
Water Damage
Fire Damage
Mold Remediation
Biohazard Cleanup
Contents Cleaning
Storm Damage
Reconstruction
Highlights and features
- We offer 24/7 emergency restoration services for urgent needs.
- Our engineer-owned company ensures precise, code-compliant repairs.
- We specialize in complex scenarios like biohazard and trauma cleanup.
- Our team partners with the Dallas Mavericks for community support.
- We provide turnkey reconstruction from initial cleanup to final repairs.
What people say
Highly recommend
Fantastic job
Timely service
Professional team
Excellent communication
Services
Water Damage
Our water damage restoration addresses emergencies like burst pipes, floods, and sewage backups. We use advanced extraction and drying equipment to mitigate damage, sanitize affected areas, and restore properties to pre-loss condition. Services include leak detection, basement waterproofing, and insurance claims assistance.
Fire Damage
Fire damage restoration includes emergency board-up, smoke/soot removal, debris cleanup, and structural repairs. Our team coordinates contents packout, odor elimination, and reconstruction. We work directly with insurers to streamline claims and minimize client financial burden.
Mold Remediation
Mold remediation services involve inspection, moisture source identification, and safe mold removal. We use containment protocols and HEPA filtration to prevent cross-contamination. Post-removal sanitization and repairs ensure long-term property safety and air quality.
Biohazard Cleanup
Biohazard cleanup handles crime scenes, hoarding, and undiscovered deaths. Our OSHA-compliant team uses PPE and EPA-registered disinfectants for safe decontamination. Services include bloodborne pathogen removal, odor treatment, and discreet disposal of biohazardous materials.
Contents Cleaning
Contents cleaning services restore damaged belongings using ultrasonic technology and deodorization. We inventory, pack, and store items in our 12,000 sq ft facility. Post-cleanup, we return items to clients or document total losses for insurance claims.
Questions
What services does Restoration XP offer?
We provide water damage, fire damage, mold remediation, biohazard cleanup, contents cleaning, and reconstruction services for residential and commercial properties.
Are you available for emergencies?
Yes, we offer 24/7 emergency response for all restoration needs, including flood damage, fires, and biohazard incidents.
Do you work with insurance companies?
Yes, we handle insurance claims documentation and coordinate directly with providers to simplify the process for clients.
What areas do you serve?
We serve the Dallas Metroplex, including Carrollton, TX, and surrounding communities for all property types.
How experienced is your team?
Our team has over 23 years of combined restoration experience with engineer-led reconstruction expertise.
Videos
Reviews (7)
Kat Diggs
Dec 30, 2021
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Positive:Quality,Value
Brandon was a great project manager who was extremely helpful & knowledgeable to help us navigate the entire process after flood damage including mitigating the mold, rebuilding our room with beautiful hardwood floors, installing new cabinets & painting walls/doors! We love our new room!
Services:Painting,Mould removal,Mould inspection,Water damage cleanup,Flooring
Brandon was a great project manager who was extremely helpful & knowledgeable to help us navigate the entire process after flood damage including mitigating the mold, rebuilding our room with beautiful hardwood floors, installing new cabinets & painting walls/doors! We love our new room!
Services:Painting,Mould removal,Mould inspection,Water damage cleanup,Flooring
Bender Brothers
Dec 16, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Brandon came out and helped us understand what needed to be done and was on time every time. These guys are great and very knowledgeable when disaster strikes. Id highly recommend them! Thank you Restoration XP team
Services:Remodelling,Plumbing
Brandon came out and helped us understand what needed to be done and was on time every time. These guys are great and very knowledgeable when disaster strikes. Id highly recommend them! Thank you Restoration XP team
Services:Remodelling,Plumbing
Matt Baker
Dec 13, 2021
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Brandon is a truly kind neighbor and dedicated to his community and a hard worker! Id trust him fully with a variety of projects and really appreciate his leadership in the community and school programs.
Brianna Hoffpauir
Dec 12, 2021
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I was devastated when my home flooded after the winter storms and when I called Becca she was my saving grace during such a difficult time. She immediately addressed my needs and Brandon was assigned to my claim. He was responsive and communicated with me throughout the entire process. I couldnt have asked for a better team to help me throughout this process. Thank you Restoration XP for getting my family back into our home!
Frank Colarusso
Dec 12, 2021
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Positive:Professionalism,Quality,Value
Highly recommend! I had an opportunity to meet Brandon and cannot say enough great things about him. Very trustworthy and responsible.
Highly recommend! I had an opportunity to meet Brandon and cannot say enough great things about him. Very trustworthy and responsible.
Kojo & Marian Pobee
Dec 06, 2021
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Positive:Professionalism,Responsiveness,Value
Restoration XP was extremely professional and responsive. They were quick to respond to all our concerns. The staff is friendly and they get the work done I highly recommend them. It was a great experience working with them.
Service:Water damage cleanup
Restoration XP was extremely professional and responsive. They were quick to respond to all our concerns. The staff is friendly and they get the work done I highly recommend them. It was a great experience working with them.
Service:Water damage cleanup
Sylvia McElvy
Dec 01, 2021
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This review is regarding a recent second move we had to make due to the freeze back in February here in Texas that caused water damage in our home. We moved from one apartment to another because our reconstruction deadline was missed. This was painful because Restoration XP is providing services for the drying of our water damaged home, the demolition and the reconstruction. Its been a long and extensive project. Restoration XP facilitated and paid for this second move to another apartment because the stated reconstruction deadline for completion was missed. That was quite disappointing to
