Business Details
17 Years
experience
Emergency
services
Trusted HVAC, Plumbing & Electrical Services in Charlotte, NC
Since 2009, Travis Crawford Heating, Cooling, Plumbing & Electrical has provided comprehensive home service solutions to Charlotte, NC and surrounding areas. Our BBB-accredited team of factory-trained technicians specializes in HVAC systems, plumbing infrastructure, and electrical services for residential and commercial properties. We maintain a commitment to quality through Trane Comfort Specialist certification, NATE-certified technicians, and 24/7 emergency response capabilities.Our service portfolio includes installation, repair, and maintenance of heating systems, air conditioning units, ductless mini-splits, plumbing fixtures, and electrical systems. We offer financing options, 10-year warranties on applicable products, and the Travis Crawford Protection Club for preventative maintenance. Our operational philosophy emphasizes integrity, technical expertise, and customer satisfaction through transparent communication and professional execution.
Services
HVAC Installation
Plumbing Repairs
Electrical Services
Ductless Mini-Splits
Indoor Air Quality
Emergency Services
Protection Club
Generator Services
Smart Home Installation
Sewer Line Replacement
Details
- Year established: 2009
Highlights and features
- We offer 24/7 emergency services for HVAC, plumbing, and electrical issues
- Our technicians are NATE-certified and Trane Comfort Specialists
- We provide 10-year warranties on applicable products and services
- We maintain A+ BBB accreditation with transparent business practices
- Our one-stop shop model covers all home service needs
Associations and certifications
- BBB Accredited Business (A+ Rating)
Services
HVAC Installation
Our factory-trained technicians install Trane and Rheem HVAC systems with free estimates. We service all makes and models, offering complete heating and cooling solutions for residential and commercial properties. Our installation process includes system evaluation, proper sizing, and energy efficiency optimization.
Plumbing Repairs
We provide comprehensive plumbing repairs for leaks, drain issues, and fixture replacements. Our licensed plumbers handle water heaters, sewer lines, and piping systems with modern diagnostic tools. Emergency plumbing services are available 24/7 for urgent repair needs.
Electrical Services
Our licensed electricians perform inspections, repairs, and installations for residential and commercial systems. Services include panel upgrades, smart home technology, and generator installation. We identify fire hazards and ensure electrical systems meet safety codes.
Ductless Mini-Splits
We offer ductless mini-split installation, repair, and maintenance for zoned climate control. These energy-efficient systems provide targeted heating and cooling without ductwork. Our technicians handle both residential and commercial mini-split solutions.
Protection Club
Our service agreement includes twice-yearly HVAC maintenance, annual plumbing and electrical inspections, and exclusive member benefits. Members receive 50% off service call fees, 15% off parts, and priority scheduling for all service needs.
People
Travis Crawford
Owner/President
Founder with over 20 years in home services, previously with Environmental Services of Charlotte. Developed business philosophy emphasizing integrity and customer satisfaction through hands-on experience and team development.
Jeff Carpenter
General Manager
Oversees daily operations with extensive HVAC industry experience. Focuses on maintaining service quality standards and operational efficiency across all departments.
Frank Crawford
Human Resources
Manages personnel development and company culture initiatives. Ensures alignment with organizational values and employee growth opportunities.
Tom Reed
Operations Division
Coordinates field operations with emphasis on timely service delivery and technical excellence. Oversees technician training and service protocol implementation.
Christy Carpenter
Accounting Manager
Manages financial operations with focus on transparent billing practices and budgetary controls. Ensures financial stability for sustained business growth.
Questions
What services do you offer?
We provide HVAC, plumbing, and electrical services including installation, repair, and maintenance. Emergency services, financing options, and the Travis Crawford Protection Club are also available.
Do you offer 24/7 emergency services?
Yes, we provide 24/7 emergency response for HVAC, plumbing, and electrical issues across Charlotte and surrounding areas.
Are financing options available?
Yes, we offer financing options for installation services with approved credit to help manage home improvement costs.
What areas do you serve?
We serve Charlotte, Davidson, Gastonia, Huntersville, Matthews, Mecklenburg, York, Cornelius, and surrounding areas in North and South Carolina.
What warranties do you provide?
We offer 10-year warranties on applicable products and services, including HVAC system replacements and plumbing installations.
Are your technicians certified?
Our team includes NATE-certified technicians and Trane Comfort Specialists with factory training for all major equipment brands.
Reviews (7)
Katherine Monahan
Jan 05, 2022
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
installation of gas logs and repair of outdoor gas line. We would definitely call Travis Crawford again, very responsive and excellent work!
installation of gas logs and repair of outdoor gas line. We would definitely call Travis Crawford again, very responsive and excellent work!
Justin Frady
Jan 02, 2022
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Positive:Professionalism,Responsiveness
Marvin was a class act! He communicated very well and was highly professional. He was thorough with his recommendations after finding the problem area and even played some basketball with my kids after he finished up. We need more trade workers like Marvin!
Service:Leak investigation and repair
Marvin was a class act! He communicated very well and was highly professional. He was thorough with his recommendations after finding the problem area and even played some basketball with my kids after he finished up. We need more trade workers like Marvin!
Service:Leak investigation and repair
Tom Cheritt
Dec 27, 2021
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Every single person I met or spoke with was a consummate professional. The original inspection and HVAC recommendation was completed by Dillon Blythe. He explained everything well, answered all of my questions, and was not satisfied until he knew I was comfortable. The installation was completed by David Gibson and JD Laney. They arrived on time, were polite and professional, also answered all questions, and completed their work well within the expected timeframe. Back at the office, Salina and Paige made me feel like family, and it was clear that they wanted my relationship with Travis Crawford
Greg Seaton
Dec 21, 2021
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I have signed up with Travis Crawford HVAC (TC) for the semiannual maintenance plan. Yesterday was first maintenance visit performed by Kyle Evans of TC. I observed him performing his work and saw him perform a very thorough program checking both systems and making necessary adjustments to equipment. Kyle is very professional, appeared extremely knowledgeable, was very transparent in sharing information and brought with him a full array of up to date equipment to perform maintenance.
Stephon Hall
Dec 07, 2021
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Marvin was not only knowledgeable, but willing to accommodate our timing needs in order for us to attend my daughter's Christmas Parade. He was nice and personable. Professional in his evaluation. He explained what our contractor had done improperly in the plumbing work completed. He provided detailed notes on what was needed in order to correct and what the causation of our issue was. He was educational, in sharing with me his assessment with actually walking me through every step along the way of his work. I would recommend him and this company again. Very transparent and honest.
Marc Darst
Nov 22, 2021
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Office heating failed during cold snap. Called the on call tech, Mark, who answered quickly. He got me on the schedule for the next day. He came on Friday afternoon, diagnosed the problem and was able to patch it until a new unit could be installed. They scheduled the install of a new system one and a half weeks out but had a cancellation and moved us up to one week later. Excellent quality, very professional and knowledgeable.
Daniel King
Nov 14, 2021
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Travis Crawford Heating, Cooling and Plumbing has always serviced our HVAC in our home. I am a Realtor and I recommend them to all of our clients as well. They have always done a phenomenal job whether its maintenance or installs. They are not the cheapest, but they are certainly the best in my book. They are a great local company, and my family is thrilled with their work. Call Travis Crawford for all your Heating, Cooling and Plumbing needs.
