Business Details
31 Years
experience
Trusted Fireplace & Heating Services in Springfield
Ambassador Fireplaces, operating as Ambassador Piping Inc. since 1995, has built a reputation for excellence in fireplace, stove, and heating system installations. Founded by Michael Clement and later joined by Matthew Clement, our team combines over 25 years of expertise with factory-trained professionals certified by the National Fireplace Institute. We prioritize integrity and personalized service, treating every customer as a valued partner rather than a transaction. Recognized with awards like Northwest Natural Gas's Installer of the Year, we offer top-tier products from brands such as Kozy Heat and Napoleon while providing energy-efficient solutions that qualify for rebates.Our commitment extends beyond sales, including maintenance programs and post-installation support to ensure long-term satisfaction. As the highest-rated Rinnai tankless water heater dealer in Eugene-Springfield, we blend technical expertise with a dedication to community and customer care.
Services
Fireplace Installation
Stove Sales
Gas Piping
Water Heater Services
Maintenance Programs
Details
- Year established: 1995
Highlights and features
- We offer factory-trained professionals certified in major brands like Kozy Heat and Napoleon.
- Our team has over 25 years of experience in gas piping and heating system installations.
- We provide free professional installation estimates for all fireplace and heating products.
- Our products qualify for energy incentives through Energy Trust of Oregon and NW Natural.
- We are the highest-rated Rinnai tankless water heater dealer in the Eugene-Springfield area.
Associations and certifications
- National Fireplace Institute (NFI)
Services
Gas Fireplace Installation
Our gas fireplace installations combine energy efficiency with modern design, offering direct-vent and zero-clearance models from trusted brands. We ensure safe, code-compliant setup tailored to your home's layout. Customers benefit from rebates through Energy Trust of Oregon and NW Natural while enhancing their living spaces with reliable heating solutions.
Tankless Water Heater Sales
As the top-rated Rinnai dealer in Eugene-Springfield, we provide tankless water heaters that deliver endless hot water with up to 50% energy savings. Our natural and propane models suit residential and commercial needs. Installation and maintenance services ensure optimal performance, backed by industry-leading warranties and energy rebate opportunities.
Gas Piping Services
We design and install residential and commercial gas piping systems for individual appliances or entire buildings. Our professionals adhere to strict safety standards, offering conversions and upgrades that meet current codes. Services include propane and natural gas line installations for heating, cooking, and industrial equipment.
Yearly Maintenance Programs
Our annual inspection and repair services ensure safe, efficient operation of fireplaces, stoves, and water heaters. Technicians perform thorough checks to identify issues before they escalate, maintaining manufacturer warranties. Pricing starts at an hourly rate with competitive industry standards for residential and commercial clients.
Pellet Stove Sales
We offer wood and pellet stoves that merge traditional aesthetics with modern efficiency. Brands like Napoleon provide eco-friendly heating options with high BTU output. Our specialists guide customers through selection, installation, and maintenance to maximize warmth and cost savings year-round.
Questions
What services does Ambassador Fireplaces offer?
We specialize in fireplace and stove installations, gas piping, tankless water heater services, and maintenance programs for residential and commercial clients.
Do you provide financing options?
Yes, we offer financing to help customers invest in energy-efficient heating solutions with flexible payment plans.
Are your technicians certified?
Our team includes National Fireplace Institute-certified specialists and factory-trained professionals for all major brands.
Do you offer maintenance for existing systems?
Yes, our annual maintenance program includes inspections, cleaning, and repairs to ensure safe, efficient operation of heating systems.
Can I install a unit myself?
We allow self-installation but require a pre-purchase evaluation to ensure proper sizing and a post-install inspection for safety and warranty compliance.
What areas do you serve?
We serve all of Lane County, including Eugene and Springfield, with local expertise in residential and commercial heating needs.
Reviews (4)
Dakota M.
Nov 23, 2021
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I don't know what their service is like but judging upon how their drivers are on the road, I wouldn't expect it to be very professional. I almost went off the road twice this morning because their driver decided to keep break checking someone 3 cars ahead of me. At one point he came to a dead stop on the freeway. That is very dangerous and could have cost many innocent lives. Maybe they need to teach their drivers some safety before they kill someone.
Mark
Oct 19, 2021
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I can highly recommend Ambassador Fireplaces. Matthew came out to conduct an assessment for a wood stove, stove pipe, and chimney pipe replacement. We could immediately see that he was knowledgeable in everything wood stove related. He was able to answer questions where others could not and showed his expertise with code requirements. Matthew provided a recommendation for a stove and an estimate for cost and installation labor. His team did a great job on the installation. Gene is a very hard worker and made the effort to get everything just right. They were friendly and respectful. We have a beautiful
J. E. Sunseri
Jun 19, 2021
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Unethical people. I am pouring my retirement savings into building a small cabin and went in last winter to buy a gas fireplace stove, because I thought I needed the fireplace before the vent through the roof could be installed. I ordered the small Tiara ! stove, and paid for it, but then later that week I got a call saying the Tiara I wasn't available, but that the Tiara II is and they would sell it to me for just $100 more. I agreed, thinking I had no other option --I thought I had to get the stove before the roof vent could be cut (which wasn't the case). It turned out, the stove just sat in
Kurt Yeiter
Apr 28, 2021
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I consider myself to be a picky customer and I was very pleased with Ambassador. We had a freestanding fireplace insert replaced by a built-in fireplace, which required considerable construction and fine, finished carpentry, tile, and paint. In short, they were on time, on budget, helpful, polite, and clean, and their craftsmanship was top-notch. Shoutout to the great coordination from the front office (Debbie) as well.
