Business Details
Emergency
services
Trusted HVAC Services in Lewisville, TX
Prime AC and Heat has established itself as a trusted provider of residential and commercial HVAC solutions in the Dallas-Fort Worth metroplex. With a commitment to integrity, professionalism, and excellence, we deliver reliable heating, ventilation, and air conditioning services tailored to meet the unique needs of each customer. Our team of licensed technicians specializes in air conditioning repair and installation, furnace maintenance, heat pump services, and indoor air quality improvements, ensuring year-round comfort for homes and businesses. Backed by an A+ BBB rating, we prioritize upfront pricing, 24/7 emergency service, and transparent communication to build lasting trust with our community. Through our Prime Advantage Family membership program, clients receive priority scheduling, annual system checkups, and exclusive discounts on essential HVAC services.We invest in continuous education for our team to stay at the forefront of industry advancements, including SEER2 efficiency standards and energy-saving technologies. Our dedication to customer satisfaction is reflected in our 100% satisfaction guarantee and numerous positive testimonials from satisfied homeowners. By combining technical expertise with ethical business practices, we aim to exceed expectations while maintaining affordability. Whether addressing urgent HVAC failures or implementing preventative maintenance plans, our focus remains on delivering dependable solutions that enhance comfort and reduce energy costs. As a locally owned company serving Lewisville, Flower Mound, and surrounding areas, we take pride in contributing to the community's well-being through quality workmanship and exceptional service.
Services
AC Repair
Heating Repair
Duct Cleaning
HVAC Maintenance
Air Quality Solutions
Furnace Installation
Heat Pump Repair
Thermostat Installation
Insulation Services
HVAC Financing
Highlights and features
- We offer 24/7 emergency HVAC service with same-day appointments
- Our technicians are licensed professionals with an A+ BBB rating
- We provide upfront pricing with no hidden fees on all services
- Our Prime Advantage Family membership offers exclusive HVAC discounts
- We guarantee 100% satisfaction on all heating and cooling repairs
Associations and certifications
- BBB A+ Rating
What people say
Prompt emergency service
No hidden fees
Technicians exceeded expectations
Professional workmanship
Competitive pricing
Services
AC Repair
Our certified technicians provide rapid response for air conditioning repairs across the DFW area. With 24/7 emergency service and same-day appointments, we address cooling system failures during peak summer heat. Our team diagnoses issues with compressors, thermostats, and refrigerant levels while maintaining transparent pricing throughout the repair process. Customers benefit from our 100% satisfaction guarantee and experienced troubleshooting of all AC makes and models.
Heating Repair
We offer urgent heating repair solutions for gas and electric furnaces during winter months. Our licensed technicians respond to emergency service calls 24/7, addressing pilot light failures, ignition issues, and heat exchanger problems. With upfront pricing and no overtime charges, we restore heating functionality while ensuring safety and efficiency. Annual maintenance plans help prevent unexpected breakdowns in residential and commercial heating systems.
Duct Cleaning
Our professional duct cleaning services improve indoor air quality and HVAC system efficiency. Using specialized equipment, we remove contaminants from air ducts while identifying leaks that reduce system performance. The service includes comprehensive cleaning of supply and return ducts, registers, and air handling units. Customers notice improved airflow and reduced energy consumption after our technicians complete the cleaning process.
Prime Advantage Plan
This annual membership program provides priority scheduling, exclusive discounts, and preventative maintenance benefits. Members receive two seasonal HVAC system checkups, discounted repairs, and no overtime charges. The plan covers annual tune-ups for both heating and cooling systems while offering priority access during peak service demand periods. Customers enjoy predictable maintenance costs and extended equipment lifespan through regular professional servicing.
HVAC Financing
We offer flexible financing options for HVAC replacements and system upgrades. Homeowners can access no-money-down plans for new air conditioners, furnaces, and heat pumps. The financing program accommodates various credit profiles with affordable monthly payments. Customers benefit from energy-efficient equipment upgrades that reduce long-term utility costs while maintaining budget-friendly payment structures.
Questions
What HVAC services do you offer in the DFW area?
We provide comprehensive HVAC services including AC repair, furnace installation, heat pump maintenance, duct cleaning, thermostat upgrades, and indoor air quality solutions across Dallas-Fort Worth.
Do you offer emergency HVAC repair services?
Yes, we provide 24/7 emergency HVAC repair services for urgent cooling and heating system failures with same-day appointment availability.
What financing options are available for HVAC replacements?
We offer flexible financing plans with no money down for qualifying customers, including options for energy-efficient AC and furnace replacements.
What is the Prime Advantage Family membership program?
Our annual membership includes priority service scheduling, two seasonal HVAC tune-ups, exclusive discounts on repairs, and no overtime charges for covered services.
Are your technicians licensed and insured?
Yes, all our HVAC technicians are fully licensed, insured, and EPA-certified with ongoing training to maintain technical expertise in the latest HVAC technologies.
How do you handle pricing transparency?
We provide upfront pricing with no hidden fees, including detailed cost breakdowns before starting any work to ensure complete price transparency.
Reviews (6)
Sandy Kennington
Dec 17, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Charlie Sage was the tech that came out in a fast on response, he was very informative and assisted in every way not to mention answered all my questions
I was very pleased with his service and will recommend him
Service:AC repair
Charlie Sage was the tech that came out in a fast on response, he was very informative and assisted in every way not to mention answered all my questions
I was very pleased with his service and will recommend him
Service:AC repair
Christine C.
Nov 05, 2021
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They were prompt, responsive, and informative. He charged less than $100 to fix our heat. He didn't BS us or try to upcharge us at all. Super honest and efficient, would recommend 100%.
J. S.
Nov 04, 2021
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We love Prime AC. We called them out when our air conditioner died in 2018 and they have won our business for as long as they're in business. They are trustworthy and respectful of your time. We felt like we had a lot of options in what unit we went with and we didn't feel pressured in to any particular one. We went with the one that would keep us the most comfortable and it has! Any time we've called them out it's less than 24 hours from call to arrival at our house.
They're a great business and I'm happy to refer them to friends and family. They do right by their
They're a great business and I'm happy to refer them to friends and family. They do right by their
Christine Chasse
Nov 01, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Was courteous, professional, and honest. Fixed our heating for under $100, and didn't try to BS or upsell us. Would highly recommend and use again.
Service:Heating maintenance
Was courteous, professional, and honest. Fixed our heating for under $100, and didn't try to BS or upsell us. Would highly recommend and use again.
Service:Heating maintenance
Jeremy Spray
Oct 16, 2021
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We can't say enough good things about Prime AC. You really do get what you pay for when it comes to HVAC services. In August of 2018, our 20 year old Trane unit died. We sort of blindly looked around for another Trane dealer and we found Prime and boy are we glad. On the first visit, Jorge went above and beyond to diagnose a problem that involved crawling under our house and finding an electrical short that had caused our unit to fail. He spent about an hour with us going over our options for new units and we never felt pressured into a higher priced package. Because they couldn't install same
Anabel Echazarreta
Sep 29, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Charlie is very professional, competent and knowledgable. We appreciate your work and how quick and easy Prime AC schedule the appointment! Great service! Thank you!!
Services:Cleaning,AC maintenance
Charlie is very professional, competent and knowledgable. We appreciate your work and how quick and easy Prime AC schedule the appointment! Great service! Thank you!!
Services:Cleaning,AC maintenance
