Business Details
Emergency
services
Your Trusted HVAC Partner in Gainesville, FL
Crystal Air & Water is a family-owned-and-operated business dedicated to delivering responsive, high-quality HVAC solutions for residential and commercial clients in Gainesville, Florida, and surrounding areas. Our team of licensed professionals specializes in air conditioning, heating, refrigeration, and indoor air quality services, prioritizing customer satisfaction through timely service and energy-efficient products. As authorized installers for leading brands like Trane, Mitsubishi, and Rheem, we combine technical expertise with a commitment to community trust. Our extended service hours, including 24-hour emergency support, ensure clients receive reliable assistance when needed.We emphasize preventative maintenance to enhance system longevity and efficiency while maintaining transparent communication and ethical practices. Our reputation for resolving complex HVAC challenges and delivering quiet, durable installations reflects our focus on technical excellence and client-centric service. With decades of combined experience in the industry, we maintain rigorous training standards to stay at the forefront of HVAC technology and best practices. Our service area spans multiple Florida counties, supporting both new construction and retrofit projects with customized comfort solutions.
Services
Air Conditioning Repair
Furnace Installation
Heat Pump Services
Ductless Systems
Indoor Air Quality
Preventative Maintenance
Emergency HVAC Service
Commercial Refrigeration
Zone Control Systems
Gas Furnace Repair
Highlights and features
- We are family-owned with decades of combined HVAC industry experience.
- Our team offers 24-hour emergency service for urgent comfort needs.
- We install and service top-rated brands like Trane and Mitsubishi.
- Our preventative maintenance plans extend equipment lifespan and efficiency.
- We provide transparent pricing with no overtime charges for standard service.
What people say
Knowledgeable, professional
Timely and explained everything
Super quiet operation
Excellent job
No overtime charges
Services
Air Conditioning Repair
Our certified technicians diagnose and resolve air conditioning issues with precision, restoring comfort to homes and businesses. We service all brands and models, using advanced diagnostic tools to identify problems ranging from refrigerant leaks to compressor failures. Our repair process prioritizes energy efficiency and system longevity while minimizing operational disruptions for clients.
Ductless Systems
We design and install energy-efficient ductless HVAC systems tailored to specific property needs. These zoned solutions allow individual temperature control for different areas, reducing energy waste. Our technicians specialize in Mitsubishi Electric systems, ensuring quiet operation and seamless integration with existing structures while improving indoor air quality through advanced filtration.
Preventative Maintenance
Our maintenance memberships include seasonal system inspections and tune-ups to optimize performance. Regular maintenance extends equipment lifespan, prevents unexpected breakdowns, and maintains manufacturer warranties. Clients receive priority scheduling and discounted repair rates while ensuring their HVAC systems operate at peak energy efficiency year-round.
Emergency HVAC Service
We provide urgent HVAC repair services outside regular business hours for critical system failures. Our technicians respond promptly to emergencies like complete system shutdowns or refrigerant leaks. This service includes after-hours diagnostics and repairs to restore comfort and safety in residential and commercial properties without overtime charges.
Commercial Refrigeration
We service refrigeration systems for commercial clients including restaurants, grocery stores, and medical facilities. Our technicians handle walk-in coolers, ice machines, and specialized refrigeration equipment. We ensure compliance with health and safety standards while optimizing energy consumption and system reliability for business-critical cooling applications.
Questions
What HVAC services do you offer?
We provide air conditioning, heating, refrigeration, and indoor air quality services including installation, repair, and preventative maintenance for residential and commercial clients.
Do you offer emergency HVAC service?
Yes, we provide 24-hour emergency service for urgent heating and cooling needs with no overtime charges during regular business hours.
Which areas do you service?
We serve Gainesville, Alachua, Lake City, Starke, and surrounding North Florida communities for both residential and commercial HVAC needs.
Do you offer financing options?
Yes, we provide financing options for HVAC system replacements and major repairs through approved credit programs.
What maintenance plans are available?
Our Preventative Maintenance Membership includes bi-annual system tune-ups, priority scheduling, and discounted repair rates to extend equipment lifespan.
Which HVAC brands do you work with?
We are licensed installers for Trane, Mitsubishi, York, and Rheem products, and service all major HVAC brands and models.
Videos
Reviews (6)
Tracy P. Sowich
Aug 23, 2021
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We where having issues with AC not blowing hard enough. We made a service call. Tech advised we had some holes in Flex Duct. Spoke with Lance the estimator who advised repairs would be 1,475.00. Schedules repair work. Richard & Cisco arrived on time of date of repair. They where able to provide excellent customer service and found only a small… section of Flex duct that would need repair.
It's the honesty and Integrity of these repair men that took their time to perform an assessment of quote work to perform the job, That reduced my bill to 575.00. They where able to advice management
It's the honesty and Integrity of these repair men that took their time to perform an assessment of quote work to perform the job, That reduced my bill to 575.00. They where able to advice management
Lea H.
Jul 15, 2021
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We purchased our Mitsubishi Split system two years ago and are totally amazed at our very low electric bill, and the versatility of these units! The AC cools the house and heats as well!
Crystal Air salesman was infirmative and answered all our ques! And the representative who came out today to clean our units was courteous, helpful and we are totally impressed! Thank you!
Crystal Air salesman was infirmative and answered all our ques! And the representative who came out today to clean our units was courteous, helpful and we are totally impressed! Thank you!
Keslie D. Meyers
Apr 07, 2021
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Crystal Air put in new duct work for our HVAC, Nest thermostat, and a mini-split in our sunroom and we could not be happier with the service or the results! We have never had a more comfortable home and we are already saving money on our bills. Their installers, Mike & Cisco, were amazing and professional and went out of their way to make sure I was happy with the installation. They have earned a lifelong customer!
Krista Loeffelholz
Sep 21, 2020
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I've used Crystal Air for over 7 years. Their techs are experienced, they do an excellent job explaining to the customer what is going on with your AC unit. They are prompt and always call when they are on their way. I've lived in Gainesville for over 40 years, I've used many local AC companies, Crystal Air is the first and only one I have ever recommended to my friends and family.
Sarah Ardelean
Jun 09, 2020
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After noticing my AC was not cooling last night, I called Crystal Air this morning at 8am. Courtney answered and was super professional and helpful. She arranged for a technician to arrive at 11am. He was here on time, cleared a clog deep in the drain, and my AC is back to blowing cool air. June in Florida makes me grateful for AC, and I'm… extremely impressed and grateful for Crystal Air and Water today. The technician educated me on why the clog happened, and how I can prevent and address the problem in the future. Thank you to the crew at Crystal Air and Water for your excellence.
Sommer Olson
May 09, 2019
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I won a Nest device from their Facebook competition. The gentleman who came to install it was so friendly and polite! He was quick and efficient too! He wore booties over his shoes to keep the house clean,… which I loved! He was very informative and even let my daughter help! The company seems so great and we will 100% be calling them for any and all issues we have here on out!!
