Business Details
33 Years
experience
Your Trusted Fireplace and Outdoor Living Experts in Waldorf, MD
Tri County Hearth & Patio Center has been serving Southern Maryland for over 30 years as a family-owned and operated business. Located in Waldorf, Maryland, we specialize in providing high-quality fireplace and outdoor living products, including fireplaces, inserts, stoves, patio furniture, and grills. Our 20,000-square-foot showroom offers the largest selection in the region, backed by trained sales and service teams. We prioritize customer satisfaction by ensuring access to trusted brands and offering professional installation services. Our commitment to quality extends to durable, well-crafted products tailored to diverse budgets, styles, and heating preferences.We provide expert guidance to help customers enhance their hearth or outdoor spaces with ease and confidence. Our teams proficiency in hearth and patio solutions ensures personalized support for every project. With flexible financing options through Wells Fargo Outdoor Solutions, we aim to make home comfort accessible. Our operating hours are designed to accommodate customer needs, with knowledgeable staff available for consultations. We invite customers to visit our Waldorf showroom or contact us directly for estimates, product inquiries, or service assistance.
Services
Fireplaces
Gas Inserts
Pellet Stoves
Wood Stoves
Outdoor Living
Grills
Hot Tubs
Swim Spas
Cold Plunge Tubs
Spa Maintenance
Details
- Year established: 1993
Highlights and features
- We have over 30 years of experience serving Southern Maryland with fireplace and patio solutions.
- Our family-owned business prioritizes personalized service and expert product knowledge.
- Trained technicians ensure professional installation and maintenance of all hearth products.
- 20,000-square-foot showroom offers the regions largest selection of fireplaces and outdoor living items.
- Financing options available through Wells Fargo Outdoor Solutions for customer convenience.
Services
Fireplaces
We offer a comprehensive selection of fireplaces, including electric, gas, pellet, and wood-burning models. Our products cater to diverse aesthetic and functional needs, from traditional designs to modern energy-efficient units. Each fireplace is sourced from trusted brands to ensure durability and performance.
Gas Inserts
Gas inserts transform existing fireplaces into efficient heating solutions. We provide contemporary and traditional styles that enhance energy efficiency while maintaining visual appeal. Our inserts reduce heat loss and offer convenient operation through remote controls or thermostats.
Pellet Stoves
Pellet stoves burn compressed wood or biomass pellets for eco-friendly heating. Our models combine modern technology with clean combustion, offering automated fuel feeding and low emissions. These stoves are ideal for sustainable home heating solutions.
Outdoor Living
Our outdoor living solutions include patio furniture, firepits, and grills to create functional entertainment spaces. We curate durable, stylish products for dining, lounging, and cooking, ensuring year-round usability and aesthetic cohesion in backyard environments.
Hot Tubs
We provide luxury hot tubs from brands like Bullfrog and Maple Spas for relaxation and hydrotherapy. Our selection includes energy-efficient models with customizable jet systems, seating configurations, and advanced water filtration technologies for optimal comfort.
People
Glenn
Service Department
Glenn has worked in the service department for 17 years, specializing in Travis heating products. He prioritizes customer satisfaction through expert product knowledge and installation guidance.
Dave
Order Administrator
Dave manages special orders and customer inquiries, leveraging his expertise with Yeti coolers to support customer needs. He ensures seamless order processing and product availability.
Questions
What products does Tri-County Hearth & Patio offer?
We sell fireplaces, gas inserts, pellet stoves, wood stoves, outdoor living furniture, grills, hot tubs, and swim spas from trusted brands.
Do you provide installation services?
Yes, we offer professional installation for all fireplace and outdoor living products purchased through our store.
Are financing options available?
Yes, we partner with Wells Fargo Outdoor Solutions to provide flexible financing for qualifying purchases.
What are your showroom hours?
We’re open Tuesday-Friday 10 AM–6 PM, Thursday until 7 PM, and Saturday 10 AM–4 PM. Closed Sunday-Monday.
Where are you located?
Our showroom is at 2475 Old Washington Rd, Waldorf, MD 20601, serving Southern Maryland.
Do you offer spa maintenance products?
Yes, we sell replacement filters, chemicals, and will soon offer free electronic water testing for hot tubs.
Reviews (7)
Dee Y.
Sep 13, 2021
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Chris Spence is very customer friendly and knowledgeable about the various products being offered. I would recommend you visit and ask for Chris when researching or buying chimney inserts - gas, pellet or wood.
Paul Gryskewicz
May 28, 2021
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Very happy with the looks of the gas fireplace and the installation work went flawless. We would recommend Magic Broom and TRI County Hearth and Patio to anyone seeking a good product with great installation
Phillip David
May 16, 2021
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Tri County Hearth and Patio has the worse customer service ever and they do not honor their contract. I made a purchase that turned out to be defective and when I tried to exchange the furniture they first said yes but after over ten calls to the owner of the of the business, Rona, they refuse to honor their contract. The product was under warranty so the contract should be honored. I would not recommend them to anyone. I will be contracting the Better Business Bureau (BBB) and report this company. I would not recommend them at all. Do not let them scammed you like they scammed my family.
David Constantine
Apr 23, 2021
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Bryan and his colleague arrived on time and were very professional. They addressed my concerns/questions. They completed the job in a timely manner and gave a clear demonstration of the operation of our new fireplace. We can't wait to "fire" it up for the first time. Thank you!
Elle Melody
Apr 05, 2021
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Update as of 3/19 Mr. Joshua Kelly issued a full refund and apologized for the miscommunication. He has salvaged the years long relationship which my father wants to continue. It was a big misunderstanding but what matters is making good and taking care of your customers and he did!
Dave sold my father a part and charged his visa card. On the receipt he wrote MasterCard with no reference information to confuse my father. He then cancelled the order. When my 83 year old father went there to check on the order during a global pandemic, Dave said the refund was issued. I called several times and
Dave sold my father a part and charged his visa card. On the receipt he wrote MasterCard with no reference information to confuse my father. He then cancelled the order. When my 83 year old father went there to check on the order during a global pandemic, Dave said the refund was issued. I called several times and
Joe Cook
Sep 16, 2020
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The service guys were great, however, the sales and service supervisor were not. They have given me three different prices on my final install. Service tech said one price in which I signed, but store is trying to charge me over $300 more. Stay away, pay extra for some other installer to travel. More to come.
Joann Shaw
Jan 25, 2020
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Hello Tri County Hearth and Patio,
Today, both of my fireplaces were serviced by Will & Justin. They both did a phenomenal job. Both Will and Justin were extremely professional and very knowledgeable. I always have questions and they addressed all of my concerns. They are AWESOME!!!! Both fireplaces are working great!!! Also, the fireplaces look better with the embers. I noticed that right away.
Today, both of my fireplaces were serviced by Will & Justin. They both did a phenomenal job. Both Will and Justin were extremely professional and very knowledgeable. I always have questions and they addressed all of my concerns. They are AWESOME!!!! Both fireplaces are working great!!! Also, the fireplaces look better with the embers. I noticed that right away.
