Business Details
49 Years
experience
Your Trusted ACE Hardware Store in Charlotte, NC
Founded in 1977, Blackhawk Hardware has been a cornerstone of Charlotte's community for over four decades. As the city's longest-operating locally owned ACE Hardware store, we combine the reliability of a national brand with the personalized service of a family-owned business. Our extensive product range spans hardware essentials, garden supplies, and unique specialty items, catering to both everyday needs and niche projects. Over the years, we've expanded our offerings to include specialized services like key cutting, knife sharpening, and UPS shipping, ensuring we meet the diverse demands of our customers.Our commitment to quality, customer satisfaction, and community engagement has solidified our reputation as a trusted local resource. With a team averaging over seven years of tenure, we pride ourselves on delivering expert advice and solutions tailored to Charlotte's evolving needs.
Services
Hardware Sales
Garden Center
Key Cutting
Knife Sharpening
UPS Shipping
Details
- Year established: 1977
Highlights and features
- We have served Charlotte since 1977 with reliable hardware solutions.
- Our team averages over 7 years of experience in the hardware industry.
- We offer specialized services like key cutting and knife sharpening.
- We provide a curated selection of niche hardware and garden products.
- Our locally owned store prioritizes personalized customer service.
What people say
Extensive product selection
Knowledgeable staff
Specialized services
Community-focused
Unique charm
Services
Hardware Sales
Blackhawk Hardware offers a comprehensive selection of tools, building materials, and home improvement products. Our inventory caters to both everyday repairs and large-scale projects, serving DIY enthusiasts and professional contractors. With decades of expertise, our staff provides knowledgeable guidance to help customers find the right solutions for their needs.
Garden Center
Our boutique-style garden center features unique plants, hardscape elements, and outdoor decor. We specialize in curated selections of flora and landscaping materials, offering expert advice for creating beautiful outdoor spaces. From seasonal plants to durable garden tools, we support Charlotte residents in maintaining thriving gardens year-round.
Key Cutting
Blackhawk Hardware provides key duplication and rekeying services for residential, commercial, and automotive locks. Our skilled technicians handle standard and specialty keys, ensuring secure and reliable access solutions. This service addresses both emergency lockout situations and routine key replacement needs for Charlotte customers.
Knife Sharpening
We offer professional knife and blade sharpening services using specialized equipment for various cutting tools. From kitchen knives to gardening shears, our technicians restore sharpness and functionality to household and commercial blades. This service ensures optimal performance and longevity of cutting instruments for home and business use.
UPS Shipping
As an authorized UPS shipping provider, we offer convenient package drop-off and pickup services for Charlotte residents. Our location provides access to UPS's reliable shipping network for domestic and international deliveries. This service supports both personal and business shipping needs with tracking and insurance options.
People
Jim Wilkerson
Founder
Jim Wilkerson founded Blackhawk Hardware in 1977 after identifying a need for a community-focused hardware store in Charlotte. His vision combined personalized service with a diverse product selection, establishing the store as a local institution. Under his leadership, the business expanded from a 5,000 sq ft space to a 30,000 sq ft retail destination.
Questions
What services does Blackhawk Hardware offer besides standard hardware sales?
We provide key cutting, knife sharpening, UPS shipping, and a boutique garden center with unique plants and hardscape items.
Is Blackhawk Hardware locally owned?
Yes, we've been locally owned and operated in Charlotte since 1977, offering personalized service with ACE Hardware's reliability.
What are Blackhawk Hardware's store hours?
We're open Monday-Friday 8am-8pm, Saturday 8am-6pm, and Sunday 11am-6pm, with seasonal holiday closures.
Do you offer specialized hardware for home improvement projects?
Yes, we carry a wide selection of specialty hardware, including decorative items, cabinet knobs, and builders' hardware for renovations.
How does Blackhawk Hardware support the Charlotte community?
We've served Charlotte since 1977, employing local staff with deep community ties and supporting neighborhood projects through our product expertise.
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Reviews (7)
Keith Coughey
Jan 28, 2022
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This is the best hardware store I've ever been in. I wish I lived closer. Great selection, plenty of friendly help, and a huge showroom. They even have a dog wash station that looks really slick.
Annie West
Jan 21, 2022
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All ages love this store! Super knowledgeable and super friendly staff. Love the garden center in the spring. Nice toy selection.
Rose E.
Jan 16, 2022
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It's been so long since I've been here...and good to see that it survived Covid! Although some shelves were not fully stocked, the vast varieties were still there.
I'm not really into hardware, but this place has just about everything else... really something for everyone. On my recent excursion, I bought some cool coasters (see pic!) and even a dog toy (I'm an Aunt to a Pitbull Puppy!). I loved the wide selection of dog toys they still had! Yep...something for everyone! One thing that was awkard and unnecessary was that there were one too many service reps roaming the store
I'm not really into hardware, but this place has just about everything else... really something for everyone. On my recent excursion, I bought some cool coasters (see pic!) and even a dog toy (I'm an Aunt to a Pitbull Puppy!). I loved the wide selection of dog toys they still had! Yep...something for everyone! One thing that was awkard and unnecessary was that there were one too many service reps roaming the store
Mary Frye
Dec 17, 2021
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Very disappointed in a store where family members spend LOTS of money. I received a gift certificate in the mail because I recently moved and nowhere on it does it state that clearance items arent able to be purchased. I will encourage friends and family to simply pick out what they want from the store and then buy it CHEAPER on line. You will be losing lots of money because you wont accept a $10 gift certificate. My family has money, but I dont, and apparently this store doesnt care about satisfying the less than wealthy.
William Cody
Nov 19, 2021
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Very good hardware store as far as that goes, but more than a hardware store. Somewhat of an adventure. Actually worth a touristy visit if you're from out of town. Never saw another store with this selection of indoor & outdoor items for all kinds of purposes, all in one place, with the emphasis on a good selection of hardware. Good place to look for hard-to-find items you want to find *today.* (Don't go when you're broke! You'll be frustrated.)
Sean F.
Oct 03, 2021
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At Blackhawk Hardware, there is a group of older gentlemen downstairs I affectionately refer to as "the brain trust." Ask them any question about the odd project on your list and you are likely to get sage, honest advice that you can count on. One of them, John, has been so incredibly helpful to me on my door project that I'm always going to go to Blackhawk first. He helped me find the exact right fit of brass screws that I needed for hanging my front door after I finished repainting it. I had been to Lowes and to Home Depot before going to Blackhawk because Blackhawk was closed
Dee K.
Sep 14, 2021
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Hands-down one of my favorite places to shop in Charlotte. There's no way you will walk through there and not see something you want to take home. Hardware pulls that look like jewelry, animals, fruit, flowers, & more; high-quality custom lawn signs and house signs; chimes; birdhouses,,, kitchen; bath; pet supplies, paint, laundry room, you name it they have it... I can't possibly do it justice here. You have to experience it, and don't forget to check out a few feet away their wonderful garden center!
