Business Details
50+ Years
experience
Emergency
services
Trusted Heating Solutions in Dartford, Kent
Swale Heating has been trusted to keep over 140,000 households across the South East, London, and East Anglia safe and warm since 1972. Founded by Ian Pierson with a mission to provide reliable heating solutions, we combine 50 years of industry expertise with Gas Safe and MCS certified engineers to deliver exceptional service. Our commitment to customer satisfaction is reflected in our 24/7 emergency support and tailored boiler, renewable energy, and central heating solutions.We partner with leading industry names to ensure high-quality products and services, while actively supporting local communities through initiatives like our partnership with Demelza Hospice Care for Children. As a UK-leading heating installation and maintenance company, we prioritize transparency, affordability, and environmental responsibility in every project.
Services
New boiler installation
Boiler repair
Gas boiler cover
Renewable heating solutions
Underfloor heating
Central heating system services
Solar panels
Air source heat pumps
Boiler service plans
Emergency repairs
Details
- Year established: 1972
Highlights and features
- We have 50 years of experience in the heating industry.
- Our engineers are Gas Safe and MCS certified.
- We provide 24/7 emergency repair services.
- We serve over 140,000 households annually.
- We offer renewable heating solutions to reduce carbon footprints.
Associations and certifications
- Gas Safe Register
- MCS Certified
What people say
24/7 emergency support
Certified engineers
Comprehensive boiler cover
Sustainable solutions
Quick repairs
Services
New boiler installation
Swale Heating offers expert new boiler installations starting at 1900. Our Gas Safe certified engineers assess your home's needs and install high-efficiency boilers with up to 10-year warranties. We provide financing options and handle all aspects of the installation process.
Boiler repair
24/7 boiler repair services address urgent heating failures. Our MCS certified technicians respond promptly to diagnose and fix issues with all boiler types, minimizing downtime and restoring warmth to homes and businesses.
Renewable heating solutions
We install solar panels, air source heat pumps, and hybrid systems to reduce energy bills and carbon footprints. Our experts guide customers through government grants like the Boiler Upgrade Scheme to make renewable transitions affordable.
Boiler cover plans
Boiler cover plans start at 14.58/month, offering annual servicing and emergency repairs. Options include parts, labor, and unlimited call-outs, with tailored packages for landlords and homeowners to ensure system longevity.
Central heating system services
Comprehensive central heating services include system cleaning, radiator upgrades, and underfloor heating installations. Our engineers optimize system efficiency through Powerflush treatments and Magnacleanse technology for improved performance.
Questions
What boiler cover plans do you offer?
We offer boiler cover plans starting at £14.58/month, including annual servicing, parts, labor, and 24/7 emergency call-outs. Plans vary for homeowners and landlords.
Do you provide renewable heating options?
Yes, we install solar panels, air source heat pumps, and hybrid systems with expert guidance on government grants to reduce upfront costs.
Are your engineers certified?
All our engineers are Gas Safe and MCS certified for boiler and renewable system installations and repairs.
What areas do you serve?
We serve the South East, London, and East Anglia regions for residential and commercial heating needs.
Can I finance a new boiler?
Yes, we offer financing options subject to credit approval for new boiler installations.
Is emergency repair service available 24/7?
Our 24/7 emergency repair service responds to boiler breakdowns at any time, with certified engineers available year-round.
Reviews (6)
Paul Harland
Jan 23, 2022
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I have had good experience with Swale in the past, but got to say the service is now absolutely appalling - pre-paid boiler service has been cancelled at short notice three times, the third time at 8:30pm (for an afternoon appointment) because of 'a little old lady with a leak'... Really...
Then, coincidentally, the heating broke down completely. Paid 120 for an emergency call out and the engineer spent precisely three minutes to turn a valve (that wasn't the fault) to manual... Received a ridiculously expensive estimate to replace the valve that isn't broken and have now got to wait for a second
Then, coincidentally, the heating broke down completely. Paid 120 for an emergency call out and the engineer spent precisely three minutes to turn a valve (that wasn't the fault) to manual... Received a ridiculously expensive estimate to replace the valve that isn't broken and have now got to wait for a second
Mica Greenaway
Jan 13, 2022
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Critical:Professionalism
Ok! The Contractors have no manners and are nasty ! Just used my toilet without asking and left the nasty smell lingering couldnt even open the window and left in a rush without mentioning it ! Its disgusting ! I stayed away due to covid but really should of stayed and watched what he was doing because it is rude and disrespectful!
Ok! The Contractors have no manners and are nasty ! Just used my toilet without asking and left the nasty smell lingering couldnt even open the window and left in a rush without mentioning it ! Its disgusting ! I stayed away due to covid but really should of stayed and watched what he was doing because it is rude and disrespectful!
Adrian Ford
Jan 08, 2022
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Critical:Quality
Engineer came out to do a yearly service and blew all the electrics on boiler. Totally useless. A week without hot water and heating.
Engineer came out to do a yearly service and blew all the electrics on boiler. Totally useless. A week without hot water and heating.
Blessed
Dec 09, 2021
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This company is pathetic. They arrange gas safety check appointments without confirming whether arranged date/time will be convenient for tenants. Then, if a tenant isn't at home to accommodate the engineers visit they imply that the appointment was confirmed but the tenant just didn't let the engineer in (i.e. engineer was unable to gain access to the property). They are so unprofessional it's embarrassing! An appointment has been arranged for today without confirming anything with me in good time hence I won't be at home. Therefore, they are wasting their own time not mine!
Barbara Neale
Dec 09, 2021
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Positive:Professionalism
Our boiler service was late & I hadn't realised, but a nice lady rang me & offered an appointment later that day! The engineer rang before he arrived & was a clean & tidy worker. I have used Swale for many years at 2 addressess & they are reliably good.
Service:Heating maintenance
Our boiler service was late & I hadn't realised, but a nice lady rang me & offered an appointment later that day! The engineer rang before he arrived & was a clean & tidy worker. I have used Swale for many years at 2 addressess & they are reliably good.
Service:Heating maintenance
Ron Galbraith
Nov 30, 2021
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Had a leak from our heating system in the middle of the night. Swale engineer attended our home overnight and ensured that everything was secure until the following day. Engineer attended during the day, identified the issue and fixed it within a couple of hours. Great work, set the floorboard and carpet back as though it almost hadn't happened. Great work from a very professional and friendly engineer.
