Business Details
Emergency
services
Expert HVAC & Insulation Services in Virginia Beach
Fusion Heating, Air Conditioning & Insulation is a locally owned and operated business serving Hampton Roads since 2007. Our certified technicians bring over 25 years of combined experience in HVAC repair, installation, and insulation services. We prioritize customer satisfaction through 24/7 emergency service, a 100% satisfaction guarantee, and free maintenance agreements on installations. Our partnerships with industry leaders like Mitsubishi and American Standard ensure access to cutting-edge technology. We maintain a team of fully licensed professionals committed to safety, technical excellence, and community service.Our Energy Saving Agreement program provides ongoing maintenance to maximize system efficiency. We offer transparent pricing, convenient financing options, and personalized service for residential and commercial clients. Our Virginia Beach-based team serves Norfolk, Chesapeake, Portsmouth, Suffolk, Newport News, and Hampton. We stand behind our work with a one-year warranty on repairs and a satisfaction guarantee that includes full refunds for dissatisfied customers. Our commitment to quality has earned us four Angie's List Super Service Awards.
Services
HVAC Repair
AC Installation
Heating System Repair
Ductless Mini Splits
Indoor Air Quality
Thermostat Services
Whole Home Generators
Tankless Water Heaters
Attic Insulation
Crawl Space Insulation
Highlights and features
- 24/7 emergency HVAC repair services available
- Technicians with 25+ years of combined industry experience
- 100% satisfaction guarantee on all installations
- Partnerships with leading HVAC brands like Mitsubishi
- Four-time Angie's List Super Service Award recipient
Associations and certifications
- Mitsubishi Diamond Elite Dealer
- American Standard Comfort Care Dealer
- York Dealer
- Angie's List Super Service Award
What people say
Friendly, personable, polite
Quick and efficient
Professional install job
Knowledgeable and efficient
Highly recommend
Services
HVAC Repair
Our certified technicians provide comprehensive HVAC repair services for furnaces, heat pumps, and boilers. With 24/7 emergency availability, we address urgent heating issues using factory-trained expertise. All repairs include a one-year warranty and access to genuine manufacturer replacement parts.
AC Installation
We offer professional AC installation services for residential and commercial properties. Our team handles complete system replacements and new installations with energy-efficient models. Every installation includes a free one-year maintenance agreement and satisfaction guarantee.
Ductless Mini Splits
Specialized installation of ductless mini-split systems for targeted heating and cooling. Our technicians design customized solutions for homes without existing ductwork. Systems include smart thermostat integration and energy-saving features for year-round comfort.
Tankless Water Heaters
Professional tankless water heater installation and repair services. We upgrade outdated systems to energy-efficient models that provide continuous hot water. Our technicians handle all brands and offer free estimates for replacement projects.
Attic Insulation
Comprehensive attic insulation and air sealing services to improve energy efficiency. Our team performs thermal audits to identify problem areas and installs high-performance insulation materials. Services include crawl space maintenance and weatherization upgrades.
People
Ben
Owner
Ben, a Virginia Beach native and Kempsville High School graduate, has over 15 years in the HVAC industry. He founded Fusion to provide quality service while maintaining community ties. His leadership emphasizes technical excellence and customer satisfaction.
Questions
What HVAC services do you offer?
We provide complete HVAC services including repair, installation, and maintenance for heating systems, air conditioners, ductless mini-splits, and indoor air quality solutions.
Do you offer emergency service?
Yes, we provide 24/7 emergency HVAC repair services with no overtime charges for Fusion Family Care members.
What financing options are available?
We offer convenient financing options for HVAC replacements and major repair projects to qualified customers.
What areas do you serve?
We serve all Hampton Roads communities including Virginia Beach, Norfolk, Chesapeake, Portsmouth, Suffolk, Newport News, and Hampton.
Do you guarantee your work?
Yes, we offer a one-year 100% satisfaction guarantee on all equipment installations and a one-year warranty on repairs.
What maintenance plans are available?
Our Fusion Family Care plan includes annual maintenance, priority service, discounted repairs, and automatic service reminders.
Reviews (6)
Eric Fowler
Dec 06, 2021
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I highly recommend Fusion Heating, Air Conditioning & Insulation.
Shawn and Antwan were very courteous, timely, and explained everything to our satisfaction each step of the way.
Fusion came - same day - and did a complete assessment of our home's HVAC system, including two units outside and one in the attic, upstairs and downstairs ductwork, and all wiring. Shawn made it clear that he would prefer repairing any issues in our current system before entertaining the idea of replacing anything. After a thorough inspection, he assessed that our gas-pack was undersized for our current square footage
Shawn and Antwan were very courteous, timely, and explained everything to our satisfaction each step of the way.
Fusion came - same day - and did a complete assessment of our home's HVAC system, including two units outside and one in the attic, upstairs and downstairs ductwork, and all wiring. Shawn made it clear that he would prefer repairing any issues in our current system before entertaining the idea of replacing anything. After a thorough inspection, he assessed that our gas-pack was undersized for our current square footage
Bill Ruester
Nov 29, 2021
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I had a great experience with Fusion Virginia! They were quick to respond, showed up when promised, and completed the work quickly! Shawn, Zach, and Antwan were courteous, knowledgeable, and quick to complete the job. They made sure I knew what was happening and made sure I knew everything they were doing. I would recommend this company to anyone! Thanks for an A+ job!
Kimberly Duda
Nov 01, 2021
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Highly recommend Fusion Heating and Cooling! They matched a competitors quote, and installed my new HVAC system three days later. They submitted the paperwork for the warranty and sent the copies to me. Took care of everything. Very professional, and customer service oriented company. Will definitely do business with them in the future.
Jesse Dunlap
Oct 17, 2021
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When we knew we needed a dual zone system we started by calling every major HVAC company in the area, as well as anything else we could find on Google. We must have had quotes from 8 or 9 of them. All of them had different answers as to what we needed or the way in which to accomplish it. Many stated we needed what was easiest for THEM to install, but wasn't a real solution to our problem.
Ben from Fusion arrived to give us our quote, and we immediately felt like he was looking out for us. While given the opportunity to sell us things we didn't need, he gave us a no nonsense solution that he thought
Ben from Fusion arrived to give us our quote, and we immediately felt like he was looking out for us. While given the opportunity to sell us things we didn't need, he gave us a no nonsense solution that he thought
David Custer
Oct 14, 2021
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Shawn and his team were amazing to work with. Shawn walked me through everything that was going wrong, tried desperately to find a way to solve the problem for the least intrusive/expensive way, and when that didnt work helped me make a no-pressure informed decision abt a system replacement. They also came in a little lower than other quotes I got. Highly recommend
A. H.
Sep 28, 2021
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I got 3 different quotes from 3 different HVAC companies for a mini split system and Fusion was slightly more than the least expensive company. I chose to go with Fusion because Ben (the owner) was the most responsive, reliable, gave me a quote in a timely manner and really took pride in the way the unit was installed on the inside and the outside of our home. I would 110% recommend Fusion. His prices are reasonable and Ben and his team were a pleasure to work with!
