Business Details
Emergency
services
Your Trusted HVAC Partner in Concord, CA
Mercury Heating and Air has been the Bay Area's premier source for quality heating, air conditioning, and indoor air quality solutions since our founding. We serve both residential and commercial customers with technicians who pay close attention to every detail during diagnostics and repairs. Our team customizes solutions based on specific client needs, handling everything from routine maintenance to complex system upgrades.With 24-hour availability and a customer satisfaction guarantee, we prioritize prompt service, superior workmanship, and transparent communication. As a family-owned business, we treat every customer with the respect and courtesy we'd expect for our own families, maintaining clean uniforms and professional conduct at all times.
Services
Air Conditioning
Heating
Indoor Air Quality
Emergency HVAC
Maintenance Plans
Highlights and features
- 24-hour emergency service availability
- Technicians certified for all HVAC makes/models
- Customized solutions for residential/commercial needs
- 5-year parts/labor warranty on repairs
- Transparent pricing with no hidden fees
Associations and certifications
- Goodman Manufacturing Corporation
What people say
24/7 availability
Prompt service
Skilled technicians
Affordable rates
Customer satisfaction
Services
Air Conditioning
We provide comprehensive air conditioning solutions including installation, repair, and maintenance for residential and commercial properties. Our technicians handle all makes and models, offering ductless mini-split systems, thermostat upgrades, and heat pump services. With 24/7 emergency availability, we ensure optimal cooling performance during California's hottest months while maintaining energy efficiency and indoor comfort.
Heating Systems
Our heating services cover furnace and boiler installation, repair, and maintenance with certified technicians trained on all equipment types. We offer emergency heating repairs, system diagnostics, and energy-efficient heat pump solutions. With seasonal tune-ups and 5-year warranties on repairs, we guarantee reliable warmth for Bay Area homes and businesses during colder months.
Indoor Air Quality
We improve indoor air quality through advanced filtration systems, UV purification, and duct replacement services. Our technicians assess HVAC systems to recommend customized solutions like iWave technology or electronic air purifiers. By addressing allergens, mold, and pollutants, we create healthier living environments while maintaining system efficiency and extending equipment lifespan.
Emergency HVAC
Our 24/7 emergency service responds to urgent heating and cooling failures with rapid diagnostics and repairs. Technicians handle critical issues like complete system failures, gas leaks, and water damage risks. With same-day service availability and priority response for plan members, we minimize downtime for residential and commercial clients during extreme weather conditions.
Maintenance Plans
Our Peak Performance Plans offer preventive maintenance with 25-point inspections, filter replacements, and system optimizations. The Gold and Silver plans include discounts on parts/labor, priority service scheduling, and extended warranties. Regular maintenance improves efficiency, reduces breakdowns, and extends equipment lifespan while maintaining manufacturer warranty compliance.
Questions
What HVAC services do you offer in Concord?
We provide air conditioning, heating, indoor air quality solutions, emergency repairs, and maintenance plans for residential and commercial clients.
Do you offer 24/7 emergency HVAC service?
Yes, our technicians respond to heating and cooling emergencies 24 hours a day, 7 days a week with priority scheduling.
Are financing options available?
Yes, we offer financing plans for qualified customers needing HVAC installations or major repairs.
What areas do you service?
We serve Concord, Walnut Creek, Pleasant Hill, Martinez, and surrounding Bay Area communities.
What are your business hours?
Regular service hours are Monday-Saturday 8:00 AM - 6:00 PM. Emergency service available 24/7.
Do you offer maintenance agreements?
Yes, our Peak Performance Plans include monthly maintenance options with comprehensive benefits and warranties.
Reviews (4)
Deirdre Biagi
Aug 16, 2021
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I've worked with Mercury Heating and Air for the last couple years in servicing my old HVAC and ultimately installing a new system. They were extremely professional and did a great job. About a year after the installation I started hearing a buzzing sound that I thought was related to the A/C. It was intermittent and kept waking me up at night- to the point where I had to wear ear plugs to sleep. Ian from MH&A came out twice to diagnose the issue. On the second visit he went into the attic and realized it was something unrelated to the A/C and got the noise to stop. He never charged me for either
Anthony West
Aug 02, 2021
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Our air conditioning unit died in the middle of a heat wave- I called Mercury to set up an appointment and they were able to send out a technician that same day! Ian was incredibly helpful, providing multiple solutions to our problem (at various price points) and letting me know how everyone's COVID remodels have affected industry supply. We decided to repair the old unit because prices will likely stay inflated until 2023. I greatly appreciated the insider information!
Jim Wyatt
Jul 31, 2021
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I was having problems with my central air and did not realize exactly how poorly the original system had been installed, until Mercury arrived. It was a mess, noisy, leaking water into a closet in the hall. They had 5 guys at my house for almost an entire Saturday, removing, rebuilding and adding new equipment. The new system is working to perfection, quiet and efficient. They cleaned up everything and were all very friendly and easy to get along with. Can't recommend them highly enough, the are very professional and hard working.
Sarah Williams
Feb 13, 2021
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We called Mercury for a broken furnace (on a holiday). Ian came out, inspected the unit and was honest to inform us that our system was very old and that he could repair, but we might want to consider replacing. 2 days later Ian and Jason were out and installed both furnace and AC unit. They connected the new units to our Nest thermostat and even replaced the air filter. Professional, honest, timely! Thank you Mercury!
