Capital City Comfort Solutions

Business Details

10 Years

experience

Emergency

services

Your Trusted HVAC, Electrical, and Air Quality Experts in Richmond

Capital City Comfort Solutions was founded in 2016 by Chris Barrett, a US Marine Corps veteran and HVAC industry professional with over a decade of experience. Our company was built on the principles of integrity, hard work, and exceptional service, and we have grown from a two-person operation to a 25-employee team serving residential and commercial clients across the Richmond area. We prioritize customer comfort through innovative heating, cooling, electrical, and air quality solutions, backed by cutting-edge technology and a commitment to sustainability. Our team includes licensed Class A contractors who deliver reliable, transparent service 24/7, with a focus on long-term client relationships.

We invest in our employees' well-being and professional development, ensuring every customer receives expert-level service. From emergency repairs to preventative maintenance and system installations, we maintain the highest standards of technical expertise, operational efficiency, and client satisfaction. Our customer-centric approach has earned us a 100% 5-star review rating, reflecting our unwavering dedication to excellence in every service we provide.

Services

Heating Cooling Electrical Air Quality Generators

Details

Year established: 2016

Highlights and features

Licensed Class A contractors with 24/7 emergency service availability
25+ team members with combined decades of HVAC industry experience
100% 5-star review rating across multiple platforms
Interest-free financing options through Synchrony Financial
Free estimates for new HVAC installations

Associations and certifications

State Registered Class A Contractor

What people say

Knowledgeable and friendly Prompt and professional Great customer service Efficient and trustworthy Excellent work

Website

Update Listing

Services

Heating

Our heating services include furnace, boiler, and heat pump installation, repair, and maintenance for residential and commercial properties. With 24/7 emergency service availability, we ensure optimal performance during critical cold-weather periods. Our certified technicians use advanced diagnostic tools to identify issues and provide lasting solutions. From routine tune-ups to complete system replacements, we maintain industry-leading standards to maximize energy efficiency and indoor comfort year-round.

Cooling

We offer comprehensive air conditioning services including installation, repair, and maintenance of central systems and mini-split units. Our team responds to emergency cooling failures within 24 hours, using thermal imaging and refrigerant leak detection equipment. Residential and commercial customers benefit from energy efficiency assessments and customized system recommendations. With multi-zone system expertise and same-day repair capabilities, we restore comfort during peak summer periods while optimizing long-term performance.

Electrical

Our licensed electricians handle residential and commercial electrical needs from basic repairs to complete panel upgrades. Services include circuit breaker replacement, GFCI installation, lighting solutions, and electrical system diagnostics. We provide safety inspections and code compliance assessments for properties with aging electrical infrastructure. Emergency electrical service is available 24/7, with transparent pricing for surge protection, whole-house rewiring, and smart home system integrations.

Air Quality

Our air quality specialists conduct comprehensive assessments using professional-grade particulate and VOC detection equipment. We install and maintain air purification systems, humidity control solutions, and ventilation upgrades to improve indoor environments. Services include duct contamination testing, allergy reduction strategies, and commercial energy efficiency certifications. With NATE-certified technicians, we address both residential health concerns and commercial regulatory compliance needs through customized IAQ improvement plans.

Generators

We provide whole-house and commercial generator installation with 24/7 emergency backup power solutions. Our technicians consult on proper sizing, fuel type selection, and placement for automatic standby systems. Installation includes seamless transfer switch integration and regular maintenance schedules. We offer load testing services and smart monitoring system upgrades to ensure reliable operation during outages. Residential customers benefit from personalized consultations, while commercial clients receive tailored power continuity plans for critical operations.

People

Chris Barrett

Founder

US Marine Corps veteran with HVAC industry experience since 2006, holding both Journeyman and Master licenses. Founded Capital City Comfort Solutions in 2016, growing it from a two-person team to a 25-employee company while maintaining core military values of integrity and service excellence.

Jake

HVAC Technician

Experienced HVAC technician with multiple customer commendations for professionalism, thorough diagnostics, and clear communication. Specializes in system maintenance and repairs, consistently praised for punctuality and detailed service explanations.

Tobin Fitch

HVAC Technician

Certified HVAC specialist known for exceptional customer service, technical expertise in complex system diagnostics, and preventive maintenance. Recognized for handling emergency service calls with efficiency and customer-focused problem-solving approach.

Andrew Penner

Comfort Specialist

Expert HVAC consultant praised for honest assessments, competitive pricing, and temporary solution provision during system replacements. Specializes in new installation consultations and customer education about system options.

Tanner

Electrician

Licensed electrical technician with expertise in panel upgrades, circuit breaker replacements, and emergency electrical system repairs. Recognized for professional conduct, efficient service delivery, and thorough cleanup after work completion.

Questions

Do you offer emergency HVAC services outside regular business hours?

Yes, we provide 24/7 emergency HVAC service for heating and cooling failures. Our technicians are available day and night with average response time under 2 hours.

What financing options are available for HVAC system replacements?

We partner with Synchrony Financial to offer HVAC financing options including interest-free plans for qualified customers, making urgent replacements more affordable.

Which areas do you service besides Richmond?

We serve Chesterfield, Midlothian, Mechanicsville, Short Pump, Powhatan, Chester, Glen Allen, and surrounding Virginia communities for all heating, cooling, and electrical needs.

How can I schedule a service appointment?

Schedule through our website or by calling 804-449-7053. Our team coordinates same-day diagnostics and provides clear service window communication for all appointments.

What sets Capital City apart from other HVAC companies?

We combine military discipline with technical expertise, offering transparent pricing, 100% 5-star reviews, and a dedicated team approach that prioritizes customer education and long-term system performance.

Do you provide electrical services in addition to HVAC?

Yes, our licensed electricians handle complete electrical system services including panel upgrades, lighting installation, outlet repairs, and emergency electrical troubleshooting with same-day solutions.

Reviews (7)

Write a Review

Lloyd Gregory

Aug 18, 2021 Report

Positive:Professionalism,Punctuality,Responsiveness
I have used Capital City Heating and Cooling numerous times and have always had a great experience. Recently my upstairs AC unit stopped cooling, I contacted Capital City Heating and Cooling and they had one of their technicians out to my house the same afternoon and corrected the issue! Always delivering great service!
Services:HVAC repair,AC repair

Tammy Price

Jul 30, 2021 Report

From the very beginning meeting with Gary, the professionalism was great. The most impressive response to me was their heart and care. Our unit was totally gone and it is very hot in the summer and this company brought window units to our home to use until our unit could be installed. That meant so much to us. They are a great company with such perfect and awesome customer service. Every company could learn from this great company who employs phenomenal, great hearted folks. Thank you so much. I will refer to everybody.

Mark Price

Jul 20, 2021 Report

From the time of our first phone call to the install, everything was excellent. Gary was awesome to work with and the install team was top notch. Gary even brought us 2 window units to use while we waited for the the new system. That takes customer service to a whole new level. I have been in the customer service business myself for 36 years, and this experience has made me a better customer service representative, myself. I don't think that they could have done one thing better. I did not get a chance to meet the owner, but he should be proud of what he's built, and the people he employs. Thank

Tamera T. Tammy

Jul 19, 2021 Report

They came out on an emergency call, and got the AC up and running quickly! Very professional and knowledgable!

Agent Blayne

Jul 18, 2021 Report

If you are looking for an honest, professional, and timely HVAC company.. look no further! Capital City Heating and Cooling was so nice to work with. Fats and his crew showed up EARLY to replace my AC unit. They were fast, clean, professional, and they take the time to make sure you know how to work everything before they leave.

Ed Fleischer

Jun 24, 2021 Report

Positive:Responsiveness
The service department was great to deal with. Kept me up to date every step of the way.
Service:AC maintenance

Jaiden Bro

Mar 15, 2021 Report

For several years, I used American Home Shield to repair my a/c unit. After thousands spent and they only did patchwork to my a/c unit, I called Capital City Heating and Cooling! Not only were they professional, they were honest and the price was reasonable! They replaced my entire unit and the technician took the time to teach me how to use the new thermostat! I will definitely ONLY USE Capital City for my HVAC needs. ~LaToya W. Brown